American Apparel Reviews

Updated April 23, 2015
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2.8
376 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
American Apparel CEO Paula Schneider
Paula Schneider
9 Ratings

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 54 reviews)

  • Regularly bribed with free clothes to work unpaid overtime (in 37 reviews)

Cons
  • There is an extremely high turnover rate at that level due to harassment, disorganization, and no work/live balance (in 10 reviews)

  • Upper management undermines your position and staff tend to not listen to you (in 18 reviews)

More Pros and Cons

Employee Reviews

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  1. Backstock Keyholder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It's cool, Nice environment and everyone is somewhat your friend.

    Cons

    Management is very sneaky! Watch your back.

  2. Great people, but better for a party than a business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Chicago, IL
    Former Employee - Assistant Store Manager in Chicago, IL

    I worked at American Apparel full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company hires young and attractive people, but they're usually really cool people. I made good friends working here. The company also gives a lot of free and discounted apparel to coworkers. I was generally able to get off work when necessary. We were able to move up really easily and receive raises and bonuses. However, I worked under the old CEO, so I don't know how the company has changed since then.

    Cons

    Very high employee turnover, although that's to be expected with retail. I don't know what it's like with the new CEO, but the old CEO was really sexist and egotistical. The company demanded too much of their sales associates in terms of pushing sales, dealing with customers, and doing whatever it takes to make money. If the business model had been better, then they wouldn't have needed to force employees to work extra hours and basically chase people down the street to get them to come in and buy something. Also, working winter in Chicago, the buildings needed good heat, and the employees were forced to work in snowstorms in stores that were 40 degrees.

    Advice to Management

    I hope the new CEO can manage to lose less stock to employee and consumer theft. Hiring children to manage other children is not an effective way to do this. Take the business seriously.

  3. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel

    Pros

    Great discounts and nice coworkers

    Cons

    Not a lot of money or time

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Backstock associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at American Apparel part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Probably one of the best discounts you can get working a retail job part time. Employee flash sales almost every other week as well.

    Cons

    It's managed by people in their 20s so you can imagine how that goes... There is a lot of passive aggression, people coming to work drunk/hungover/high

  6. oversea manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Oversea Manager in Los Angeles, CA
    Former Employee - Oversea Manager in Los Angeles, CA

    I worked at American Apparel full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    flexible work environment and top fashion work suit

    Cons

    no personal life time and not balance the work life well

    Advice to Management

    need to improve

  7. Typical retail job. Opportunities for growth, if you're a favorite.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Los Angeles, CA
    Former Employee - Key Holder in Los Angeles, CA

    I worked at American Apparel part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great discounts on trendy clothes.

    Cons

    Catty/ rude employees. Favoritism. Dov.

  8. Backstock at American Apparel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Backstock Associate in Brooklyn, NY
    Former Employee - Backstock Associate in Brooklyn, NY

    I worked at American Apparel part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    AA gives you a 50% discount which is great. I worked in New York and also got a special discount at the Factory Outlet, which sells damaged/overstocked clothing for cheaper prices so buying from there was especially cheap with my discount. The people I worked with were great and I basically made my schedule for the week.

    Cons

    These shifts get very boring. My shifts were usually eight hours where I steamed clothes nonstop. If you're working with good people the time passes a lot faster. I started at $9 an hour which is pretty low for retail in New York City.

  9. Stock associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discount on cloths but that is a catch 22

    Cons

    Hours dirty stock room and managers r rude and elitist

    Advice to Management

    Better conditions in stock room very tight spaces with bad air ventilation

  10. Helpful (1)

    Great company with solid benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discounts, cool hires, understanding managers.

    Cons

    The occasional clueless, young employee that doesn't last very long.

    Advice to Management

    Keep it up!

  11. Great summer position

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    Good hours and friendly coworkers

    Cons

    Training new employees was not as organized as expected

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