American Apparel Reviews

Updated August 1, 2015
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2.9
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Recommend to a friend
Approve of CEO
American Apparel CEO Paula Schneider
Paula Schneider
21 Ratings

Pros
  • Employees get a 50% discount on regular priced items and 30% off sale (in 54 reviews)

  • Free clothes upon hire, 50% discount, free giveaways from time to time (in 37 reviews)

Cons
  • Overall this company is disorganized and has a high turnover rate and does not reflect their values of a "sweatshop free" environment in their stores (in 10 reviews)

  • upper management makes it painfully obvious that they do not care about the workers (in 18 reviews)

More Pros and Cons

443 Employee Reviews

Sort: Popular Rating Date
  1. Solid Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at American Apparel part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The customers are generally pretty cool and easy to work with, and the volume of items makes it easy to wear American Apparel every day

    Cons

    The company has a pretty bad reputations (from the former CEO and the advertisements) and there are still remnants of that in the upper levels


  2. Key Holder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at American Apparel full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    WAS flexible and creative on a sales floor- could kind of almost party while working

    Cons

    Store environment changed after Dov Charney was terminated :/. District Managers completely like not very helpful- people in charge of hiring hire wrong staff

    Advice to Management

    Hire people that are looking out for the company and are not swayed through popularity etc.


  3. If you don't mind working for virtually nothing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Clothing Allowance and the people you work with generally.

    Cons

    Extremely manual inventory system and terrible management

    Advice to Management

    Train your managers so that they know what they're doing and managers brush up on common sense and social skills so that your store can thrive.


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  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at American Apparel part-time (Less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Great perks, like 50% discount!

    Cons

    Have to wear only American Apparel clothes, extremely strict appearance standards


  6. Company used to be better for employees, still a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Youthful company, great clothes, still some spirit of the old CEO's values alive in various pockets. Avoid LA stores.

    Cons

    Hardly ever merit-based raises. New CEO makes it harder to move up from within & budget cuts affect everything.

    Advice to Management

    Hire less people, give hours to people who deserve it. Those who have been there putting in time for years.


  7. Decent job with a lot of down time... if you can put up with illogical and infuriating management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder in Baltimore, MD
    Former Employee - Keyholder in Baltimore, MD

    I worked at American Apparel part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy routine work, friendly coworkers, great employee discount and giveaways. Slow foot traffic, enough time to bring a book or work on homework.

    Cons

    A LOT of shoplifting and no security guard. Management is ignorant and not understanding. (Store manager was maced at the cash desk and district management still wouldn't hire a guard, just tells us to "use good customer service.")

    Advice to Management

    Use your brains and common sense and give some genuine concern for your employees instead of faking it when convenient to not make yourselves look bad. You don't work the ground level, so you don't get it.


  8. In-store visual merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Store Visual Merchandiser
    Former Employee - In-Store Visual Merchandiser

    I worked at American Apparel full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Learn a lot from different responsibilities such as floor fulfillment, working with back stock and allocators, floor presentation and mannequin styling, and daily/weekly tasks.

    Cons

    It's a lot on one plate at usually not that high of rate. The company is generally run by younger individuals which can make it at times seem unprofessional.

    Advice to Management

    Help the visual merchandiser whenever there is down time, allow others to be involved in certain creative tasks.


  9. Good starter retail job, but can be overwhelming

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder in Forest Hills, NY
    Current Employee - Keyholder in Forest Hills, NY

    I have been working at American Apparel part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Helps you acquire an understanding knowledge of retail and the dynamics of customer service.

    Cons

    Very corrupted HR management, not many good incentives to keep you working at aa besides the employee discount.


  10. Backstock

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    The people are nice. Discount is nice perk

    Cons

    You often have to buy extra clothes because the dress code is all AA


  11. Fun, exciting, but unprofessional

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel part-time

    Pros

    This company is great if you're looking for a quick seasonal job and to make friends. They are not very interested in keeping employees long-term.

    Cons

    It was difficult to move up or get a raise from the company. As an associate I did receive commission however my commission was mostly based on how busy the store was.

    Advice to Management

    Train employees better and try to keep them long-term. New people walked in and worked for the store almost every week and it was very unprofessional to have un-knowledgeable employees.



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