American Apparel

  www.americanapparel.net
  www.americanapparel.net
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American Apparel Reviews

Updated September 17, 2014
Updated September 17, 2014
267 Reviews
2.9
267 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
168 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 46 reviews)

  • Free clothes/50% off (new hire outfit, allowance, random giveaways) (in 27 reviews)


Cons
  • Extremely poor judgement on the part of upper management (in 15 reviews)

  • High turnover rate at all levels of company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hit or Miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - American Apparel  in  New York, NY
    Former Employee - Sales Associate - American Apparel in New York, NY

    I worked at American Apparel part-time for less than a year

    Pros

    The people at the store that I worked at were all really nice. Granted, some of them were only looking out for themselves, but overall, they were easy to get along with. The store discounts are pretty nice because the clothes are rather expensive for just basics.

    Cons

    The store I was located in didn't have a proper break room/kitchen (standing for 8 hour shifts, and then standing to eat my lunch because there was no seating for workers), the pay was definitely not worth for the amount of physical labor we went through, and some of the keyholders were unreasonable with when to let off workers who needed to get home and not be held until 2 in the morning because they lived an hour+ away.

    To be fair, I might have had a really bad experience because of the store I was in, because I had a friend who loved working there and had a great things to say.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Depends

    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at American Apparel for more than a year

    Pros

    Free clothes upon hire, 50% discount, free giveaways from time to time. If you work at a store that isn't busy most of the time, you'll pretty much be paid to wander around shopping for yourself. If you stick with the company for a while, it is easy to move up.

    Cons

    There are some seriously under-qualified yet pretentious people who go on insane power trips from working management here. If you don't like your coworkers, you'll probably want to quit. If you love them, you'll love working your shifts. Overnights are insane to do, especially for students with a full course load.

    Advice to ManagementAdvice

    Get organized.

    No opinion of CEO
  3.  

    Sweat-shop free American Apparel

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at American Apparel

    Pros

    Sweat-shop free and being manufactured in Downtown LA,
    Self-expression and style, able to style own outfits to wear to work showcasing your own sense of style

    Cons

    working with some co-workers with snotty attitude, does not create conducive "team" environment as you feel like people talk behind your back about you at work

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  5.  

    Very poorly run company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Backstock Associate  in  Garden City, NY
    Former Employee - Backstock Associate in Garden City, NY

    I worked at American Apparel part-time for less than a year

    Pros

    I worked at American Apparel back in 2010--while Dov Charney was still in charge. I got along well with most of my coworkers and I made above minimum wage but since I was not on sales floor had no chance to make commission. Also got a ton of free clothes.

    Cons

    The company is incredibly poorly run. No one in management appears to be over the age of like 22, employee turnover is high, the schedule sucked. I worked there pre-RFID so this may have improved but I was regularly in the store up to 6 hours after close two nights a week for Perfect Fill nights.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Superficial Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at American Apparel part-time for less than a year

    Pros

    Only pro I can think of is the 50% off discount and occasionally some free clothing.

    Cons

    Where do I begin? When everyone is hired based predominately on their looks that is a recipe for disaster.
    -Management is seriously lacking.

    Advice to ManagementAdvice

    Hire people based on their credentials not on how hipster they are.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Friendly, caring customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Kansas City, MO
    Current Employee - Sales Associate in Kansas City, MO

    I have been working at American Apparel part-time for less than a year

    Pros

    Structured, dedicated, passionate, organized employees

    Cons

    Maticulous, a lot of detail, stressful at times

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at American Apparel part-time for more than 3 years

    Pros

    Cool clothing, good discount, can be a chill environment, easy to move up if you're a hard worker

    Cons

    Too stressful for a part time job while you're a student, management is under appreciated, pay is lower than deserved with all the stress from corporate, hiring little kids, high turnover rate

    Advice to ManagementAdvice

    Give better raises and more often, implement 18+ hiring policy, don't put so much pressure on upper management with sales goals IF you're going to pay $12/hr or less

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    American Apparel has opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - American Apparel  in  New York, NY
    Former Employee - Sales Associate - American Apparel in New York, NY

    I worked at American Apparel part-time for more than a year

    Pros

    If you work hard it is not difficult to reach out to Managment staff in regards to moving up within the company

    Cons

    The atmosphere occasionally feels unprofessional and there is a lack of appreciation for employees

    Advice to ManagementAdvice

    Be more conscious of employee needs while staffing and scheduling

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Love the company but....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at American Apparel full-time for more than 3 years

    Pros

    Work-life balance can be maintained. Free/discounted clothing. Easy to move up.

    Cons

    Low wages. No paid time off. No 401K. Do not get paid adequately for the amount of responsibility and accountability.

    Advice to ManagementAdvice

    If you want your managers to stay. Pay them better.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Pretty good!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    Amazing discount, overall really laid back staff.

    Cons

    As management, I feel that there is little to no discipline.

    Advice to ManagementAdvice

    Don't be afraid to crack down!!

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