American Apparel

www.americanapparel.net

American Apparel Reviews

Updated January 27, 2015
Updated January 27, 2015
337 Reviews
2.8
337 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
214 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 54 reviews)

  • Regularly bribed with free clothes to work unpaid overtime (in 37 reviews)


Cons
  • There is an extremely high turnover rate at that level due to harassment, disorganization, and no work/live balance (in 10 reviews)

  • Upper management undermines your position and staff tend to not listen to you (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great atmosphere, training provided, discounts on food. Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    Great management and easy to move up to higher pay grade

    Cons

    I can't think of any

    Advice to ManagementAdvice

    Keep up the way you're running things

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Seasonal Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory/Sales Associate in Brooklyn, NY
    Former Employee - Inventory/Sales Associate in Brooklyn, NY

    I worked at American Apparel part-time (less than a year)

    Pros

    Easy to learn how to be an inventory and sales associate. I enjoyed being an inventory associate more. People are usually easier to get along with. Easy to get time off if needed. Easy to become manager but pay always remains low.

    Cons

    50% discount isn't fair because year after year prices of everything have risen so they compensate through the discount. Back then it used to be less discount but that's because it was reasonably priced. Also you have to wear american apparel from head to toe which forces you to buy their stuff. I'm always left with minimal on my paycheck.

    Advice to ManagementAdvice

    Wearing American Apparel shoes should not be mandatory. The shoes are of low quality and my feet were definitely messed up from that. And for 9 an hour definitely not worth the pain in the long run.

    Recommends
    Negative Outlook
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at American Apparel part-time (less than a year)

    Pros

    The discount and the people you meet are great.

    Cons

    The don't train you properly, everyone you work with is never older than 35, it's a disorganized company and it's widely based around looks.

    Advice to ManagementAdvice

    TRAIN YOUR EMPLOYEES AND GET OVER YOURSELF. You are here to help people.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great equals bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Manager in New York, NY
    Current Employee - Inventory Manager in New York, NY

    I have been working at American Apparel

    Pros

    Discount
    Free clothes
    Weekly pay
    Friends

    Cons

    Not enough hours would love to work more with everyone

    Advice to ManagementAdvice

    Great job

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel

    Pros

    Learned alot because of lack of leadership

    Cons

    Same thing that made it cool also made it haphazard and disorganized.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in New York, NY
    Current Employee - Sales Associate/Cashier in New York, NY

    I have been working at American Apparel full-time (less than a year)

    Pros

    50% off of all clothing plus you sometimes get free stuff
    coworkers are generally laidback, chill and fun to hang out with
    they are flexible about letting you take days off

    Cons

    sometimes they'll schedule you six days one week and then 0 days the next

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great place of employment~

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, Personal Shopper in New York, NY
    Current Employee - Cashier, Personal Shopper in New York, NY

    I have been working at American Apparel part-time (less than a year)

    Pros

    Each store is there own little family, the workers are held to high standards so the stores are well kept. American apparel supplies each worker with fair pay and clothing allowances!

    Cons

    I wish the pay rate was higher..

    Recommends
    Positive Outlook
  9.  

    Learned A lot about the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Manager
    Current Employee - Inventory Manager

    I have been working at American Apparel full-time (more than 5 years)

    Pros

    Great people to work with
    Free Clothing

    Cons

    Long hours
    Lack of Job security
    Frustrating inventory system

  10.  

    Sometimes rewarding but mostly chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In-Store Visual Merchandiser in New York, NY
    Current Employee - In-Store Visual Merchandiser in New York, NY

    I have been working at American Apparel

    Pros

    I got a raise within a few months. Hours are cut for everyone but merchandisers who get OT often. Free clothes & great discount.

    Cons

    Training is fairly nonexistent. Authority is spread thin between too many people and they often contradict each other, making this job difficult and stressful. All the blame easily goes onto merchandisers so there is a lot of pressure.

    Advice to ManagementAdvice

    Send out more directives. There is no work-life balance, absolutely none!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    American Pie

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at American Apparel full-time (more than a year)

    Pros

    Promotions are commonplace, particularly to Key Holder positions.

    The job is relatively easy and doesn't require much skill. It's mostly procedural. Once you have developed a method for executing procedures accurately, you can pretty much coast.

    Generous discount (50%), regular free clothing promotions and a seasonal allowance will keep you from having to spend loads of money on a wardrobe.

    Cons

    Poor communication between upper management and retail level employees. There is even poor communication between corporate management and district management at times.

    A superficial attitude that discriminates against employees who are not considered to be "on brand,' which translates to "attractive enough." Even with Dov Charney no longer a part of the company this has yet to change on the retail level.

    Although promotions are easily given (my first promotion came immediately after my probationary period ended) it is usually based on personal relationships rather than a legitimate reflection of an employees work ethic and ability. A person who is considered attractive and personable will be promoted regardless of whether or not they are a good fit for the position.

    The pay is mediocre. Merit raises are incredibly difficult to obtain and will not be offered unless you mention it. Most raises are only given to those who are willing to accept a new position that will involve fare more responsibility than they are willing to adequately compensate for. The company loves to mention how it's employees are paid well but that only applies to the factory workers in LA who make between $13 to $15 an hour. In New York everyone starts at $9 and incremental raises vary between 50 cents and a dollar (dollar raises only come with promotions).

    The turnover rate is very high. In my department it is required that people understand procedures and learn them otherwise the efficiency of their work will be limited. Having to constantly train new hires interferes with daily operations and keeps things from running smoothly.

    The job is not rewarding in any way. Even if you do your job well you typically won't hear about it or reap the benefits of it. If you make a mistake, small or large, management will let you know repeatedly before the day is done and demand that you not make them again, lest disciplinary action be taken.

    Advice to ManagementAdvice

    Train your staff as well as you were trained for your position. Communicate more effectively with the people who are responsible for carrying out the tasks that reflect upon your management skills. Stop hiring inexperienced high school graduates for management positions simply because they photograph well. Hire adults who are capable of carrying out the tasks necessary to run a successful operation.

    Doesn't Recommend
    Neutral Outlook

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