American Apparel

  www.americanapparel.net
  www.americanapparel.net

American Apparel Reviews

Updated November 23, 2014
Updated November 23, 2014
304 Reviews
2.8
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
196 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 54 reviews)

  • Regularly bribed with free clothes to work unpaid overtime (in 37 reviews)


Cons
  • There is an extremely high turnover rate at that level due to harassment, disorganization, and no work/live balance (in 10 reviews)

  • Upper management undermines your position and staff tend to not listen to you (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    At Least They Treat The Factory Workers Well...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Manhattan Beach, CA
    Current Employee - Sales Associate in Manhattan Beach, CA

    I have been working at American Apparel part-time (more than an year)

    Pros

    50% Discount
    Clothing Allowance
    Promotional Giveaways
    Other People Think Its A "Cool" Job, which makes you "cool"

    Cons

    Obsession with aesthetics
    Wearing American Apparel EVERDAY, head to toe gets old...
    You have to obey the crazy rules which change like everyday, No boots, No sandals, don't dye your hair, don't cut your hair, don't gain weight, don't over pluck your brows, don't wear eyeliner, don't wear lipstick unless it looks like its not lipstick....lol seriously, its like American Apparel becomes your abusive controlling boyfriend.

    Advice to ManagementAdvice

    Promote from within the store, put less emphasis on looks and more on hard work, sales, drive, stop wasting time with daily inventory/stock checks, play to people's strengths don't exclude them...give stores more freedom to be creative and embrace the culture of the neighborhood in which the stores exist...every store is different, every community is different. Pay retail employees more, make allowances bigger or increase employee discount.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Amazing company if your staff is amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Keyholder in New York, NY
    Current Employee - Keyholder in New York, NY

    I have been working at American Apparel part-time (more than an year)

    Pros

    Easy to move up, free clothes, amazing discount, flexible hours, commission

    Cons

    Terrible pay for management . Was paid more when sales associate. No makeup. Very strict dress code. Late nights

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Mismanaged, but bearable if you are male

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - American Apparel in Miami, FL
    Former Employee - Sales Associate - American Apparel in Miami, FL

    I worked at American Apparel part-time (less than an year)

    Pros

    If you are looking for a job that is not demanding, requires little competency, and accommodates to a hedonistic lifestyle, AA is for you. The stock managers are generally competent, but any of the female floor managers are generally vexing and incompetent.

    Cons

    The hours can be excruciatingly long, but mostly due to poor management. Also, if you don't enjoy hanging out with co-workers after hours, expect to feel marginalized at times.

    Advice to ManagementAdvice

    Stop focusing on benefits for your factory employees only and be more selective about your managerial employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HQ - Creative
    Former Employee - HQ - Creative

    I worked at American Apparel full-time (more than an year)

    Pros

    You can do whatever you want, good way to get your foot in the door if you know how the industry works

    Cons

    Lets just put it this way - anything you've heard about AA is probably 100% accurate

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Hit or Miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - American Apparel in New York, NY
    Former Employee - Sales Associate - American Apparel in New York, NY

    I worked at American Apparel part-time (less than an year)

    Pros

    The people at the store that I worked at were all really nice. Granted, some of them were only looking out for themselves, but overall, they were easy to get along with. The store discounts are pretty nice because the clothes are rather expensive for just basics.

    Cons

    The store I was located in didn't have a proper break room/kitchen (standing for 8 hour shifts, and then standing to eat my lunch because there was no seating for workers), the pay was definitely not worth for the amount of physical labor we went through, and some of the keyholders were unreasonable with when to let off workers who needed to get home and not be held until 2 in the morning because they lived an hour+ away.

    To be fair, I might have had a really bad experience because of the store I was in, because I had a friend who loved working there and had a great things to say.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good job- but upper management are racist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    Half-off clothing, free clothing, meet cool people.

    Cons

    Treatment of non-whites like second class citizens.

    Advice to ManagementAdvice

    Take management classes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Horrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel full-time (more than an year)

    Pros

    Team members were enjoyable to work with

    Cons

    CEO was inappropriate, Favoritism, Hired and promoted on looks and friends

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Very poorly run company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Backstock Associate in Garden City, NY
    Former Employee - Backstock Associate in Garden City, NY

    I worked at American Apparel part-time (less than an year)

    Pros

    I worked at American Apparel back in 2010--while Dov Charney was still in charge. I got along well with most of my coworkers and I made above minimum wage but since I was not on sales floor had no chance to make commission. Also got a ton of free clothes.

    Cons

    The company is incredibly poorly run. No one in management appears to be over the age of like 22, employee turnover is high, the schedule sucked. I worked there pre-RFID so this may have improved but I was regularly in the store up to 6 hours after close two nights a week for Perfect Fill nights.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Depends

    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at American Apparel (more than an year)

    Pros

    Free clothes upon hire, 50% discount, free giveaways from time to time. If you work at a store that isn't busy most of the time, you'll pretty much be paid to wander around shopping for yourself. If you stick with the company for a while, it is easy to move up.

    Cons

    There are some seriously under-qualified yet pretentious people who go on insane power trips from working management here. If you don't like your coworkers, you'll probably want to quit. If you love them, you'll love working your shifts. Overnights are insane to do, especially for students with a full course load.

    Advice to ManagementAdvice

    Get organized.

    No opinion of CEO
  11.  

    Sweat-shop free American Apparel

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at American Apparel

    Pros

    Sweat-shop free and being manufactured in Downtown LA,
    Self-expression and style, able to style own outfits to wear to work showcasing your own sense of style

    Cons

    working with some co-workers with snotty attitude, does not create conducive "team" environment as you feel like people talk behind your back about you at work

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American Apparel

 
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