American Apparel

  www.americanapparel.net
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American Apparel Reviews

Updated August 20, 2014
Updated August 20, 2014
257 Reviews

2.9
257 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
162 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 46 reviews)

  • Free clothes/50% off (new hire outfit, allowance, random giveaways) (in 27 reviews)


Cons
  • Extremely poor judgement on the part of upper management (in 15 reviews)

  • High turnover rate at all levels of company (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a great run, I was hired with no experience and was promoted constantly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  New York, NY
    Former Employee - Key Holder in New York, NY

    Pros

    Discount, sales commission, (must meet sales goals to receive), Cool staff, good networking opportunities , had a lot of fun

    Cons

    Management puts tons of pressure on staff, understaffed during closing and opening, over worked under paid. No security guards , not much time to do other things when working full time, store mangers are inexperienced

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Great coworkers, unorganized and immature management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    They offer a 50% discount, but the items are so expensive that I never buy anything.

    Cons

    Impossible to make commission, yet sales are emphasized

    Advice to ManagementAdvice

    Understand how retail works

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    Pros

    -Employee discount 50%
    -Good experience with retail and also the expectations they have, which are incredibly high.
    -Always evolving.
    -You can move up with the company very fast. (this is good and bad..)

    Cons

    -TERRIBLE pay. Not worth the expectations at all.
    -Very rude and impertinent girls.
    -The sales associates treat the lower management like complete crap.

    Advice to ManagementAdvice

    Upper management should be more strict on the sales associates. The girls who work in these stores would chase a customer away before convincing them to buy a pair of 90 dollar pants. Also, acknowledge the employees who ARE succeeding.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    what a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    employee discount, they offer monthly massages, getting paid weekly, etc.

    Cons

    dov is a psycho, horrible pay, turn rate is so high, parking lot sucks, etc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    You've seen the ads, you know the deal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Stock Associate  in  New York, NY
    Former Employee - Back Stock Associate in New York, NY

    Pros

    Freedom of expression is encouraged, as long as you're donning company garments lol. Company ethics are bold and fittingly match the brand. The employee discount adds additional value to joining the company as well.

    Cons

    This may be location specific, but some employees take the freedom of "expression" too far. There is a slight air of favoritism/nepotism that I experienced but again that may just be my individual observation.

    Advice to ManagementAdvice

    Consider team-building principles to span broader than just management, the framework is already there. The benefits package offered to part-time employees during my tenure lacked as well, so that could also be re-tooled, if it already hasn't been.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder

    Pros

    Retail exposure, good learning opportunity. Small stores = ability to learn cross-functional roles.

    Cons

    Poor leadership from headquarters; lots of internal politicking. Favoritism and inability to recognize skill and accomplishments vs. general likeability/personal relationships.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Do not work here, at least in the stores

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Boston, MA
    Current Employee - Key Holder in Boston, MA

    Pros

    -the 50% clothing discount, that's about it but not worth everything else

    Cons

    -lack of respect between employees and from managers to employees
    -employees are treated terribly, high turnover rate, long hours
    -no consideration for schedule outside of American apparel. Expected to work until 1am almost every weekend, was told other priorities such as an internship were not important enough to be flexible/ schedule around
    -everyone is required to have an American apparel email address and read passive aggressive, unprofessional emails when you are off the clock
    -management is often either inexperienced or unintelligent or both
    -constant fear of not getting paid on time, receiving promised clothing allowance or being able to take off for important events
    -for the barely above minimum wage pay you can find something much better and more pleasent. I promise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Shallow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - American Apparel  in  Paramus, NJ
    Former Employee - Sales Associate - American Apparel in Paramus, NJ

    Pros

    Great discount, cute clothes, clean environment

    Cons

    The people that i worked with are extremely shallow and treated their part time job as a full career. If you have a life, and actually have real goals in your life. I do not recommend working here.

    Advice to ManagementAdvice

    Get more organized

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    positive work environment, good pay

    Current Employee - Inventory Associate  in  Gainesville, FL
    Current Employee - Inventory Associate in Gainesville, FL

    Pros

    great company with a great product
    pay was good for retail

    Cons

    hip employees acted elitist toward customers, very annoying

    Advice to ManagementAdvice

    fire people with no skills

  11.  

    Hit or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant  in  Los Angeles, CA
    Current Employee - Assistant in Los Angeles, CA

    Pros

    Company values are good. They support LGBT community and are anti sweat shop. American made clothing. great benefits. Good employee discount

    Cons

    Low wages. poor management. very unstable business

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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