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Glassdoor is your free inside look at American Automobile Association (AAA) reviews and ratings — including employee satisfaction and approval rating for American Automobile Association (AAA) CEO Robert L. Darbelnet. All 11 reviews posted anonymously by American Automobile Association (AAA) employees.

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11 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Nov 12, 2009)

American Automobile Association  (AAA) President and CEO Robert L. Darbelnet

Robert L. Darbelnet

President and CEO

0% Approve

“Dissatisfied”

2.4
1 - 10 of 11 American Automobile Association (AAA) Reviews
  • Nov 12, 2009

    2.0

    American Automobile Association (AAA) Supervisor in Glendale, AZ:   (Past Employee - 2009)

    Pros

    It is a large contact center and has many job opportunities.

    Cons

    Dont expect to get decent training. They are not very good at developing people.

    Advice to Senior Management

    Slow down and come up with realistic goals that you can meet. Develope the training programs and constantly train the managers and sups to coach better. Top priority sahould be developement of staff and keeping them.

  • Sales and Service Agent:

    “AAA”

    Jul 21, 2009

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  • Product Specialist in Dearborn, MI:

    “Stable Work”

    May 29, 2009

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  • Coordinator in Lake Mary, FL:

    “Jail job. If you have aspirations, this is not the place.”

    Feb 11, 2009

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  • Sales Agent in Costa Mesa, CA:

    “Stay Away”

    Feb 4, 2009

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  • Systems Engineer in San Francisco, CA:

    “AAA - Great place to work if you can survive the constant reorganizations”

    Nov 5, 2008

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  • Sales Specialist:

    “It's difficult to move up in this organization.”

    Sep 28, 2008

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  • Design Director in San Francisco, CA:

    “watch out for that level of excellence, while members are the focus, not many care about the product they put out!”

    Sep 2, 2008

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  • Call Center Operator in Virginia Beach, VA:

    “Infighting at its best”

    Aug 5, 2008

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  • Product Manager in San Francisco, CA:

    “CSAA - not a bad place for your personal life (good work/life balance) but definitely not a place to drive your career.”

    Aug 4, 2008

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1 - 10 of 11 American Automobile Association (AAA) Reviews
American Automobile Association (AAA) Overview
Web
www.aaa.com
Industries
Size
500 to 999 Employees, $39M+ Revenue
HQ
Heathrow, FL
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