American Automobile Association (AAA) Reviews
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Jul 21, 2009
2009-07-21 08:17 PDT
Details
“AAA”Pros
AAA has good benefits compared to other similar companies. Usually, lower managers are pleasant to work for because they have been in your position and understand your frustrations.
Cons
Higher management seems completely out of touch with employee concerns. Quota number's in small offices with less traffic are the same as large offices with heavy traffic. In addition, larger offices with more traffic would have fewer agents than smaller offices with less traffic. Since your bonus is tied to your quota, this was a constant source of frustration if you were unlucky enough to be in a low traffic office.
Advice to Senior Management
Develop a system for giving bonuses that is fair. Do not pretend that there is no difference in the ability to make sales in high traffic offices and slow traffic offices.
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Product Specialist in Dearborn, MI:
“Stable Work”
May 29, 2009
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Coordinator in Lake Mary, FL:
“Jail job. If you have aspirations, this is not the place.”
Feb 11, 2009
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Sales Agent in Costa Mesa, CA:
“Stay Away”
Feb 4, 2009
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Systems Engineer in San Francisco, CA:
“AAA - Great place to work if you can survive the constant reorganizations”
Nov 5, 2008
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Sales Specialist:
“It's difficult to move up in this organization.”
Sep 28, 2008
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Design Director in San Francisco, CA:
“watch out for that level of excellence, while members are the focus, not many care about the product they put out!”
Sep 2, 2008
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Call Center Operator in Virginia Beach, VA:
“Infighting at its best”
Aug 5, 2008
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Product Manager in San Francisco, CA:
“CSAA - not a bad place for your personal life (good work/life balance) but definitely not a place to drive your career.”
Aug 4, 2008
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Programmer in Lake Mary, FL:
“Internet department offers only average pay and a dead-end job working with buffoons who don't know what they're doing.”
Jun 11, 2008
