American Campus Communities

www.americancampus.com

American Campus Communities Reviews

Updated January 14, 2015
Updated January 14, 2015
132 Reviews
3.2
132 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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William C. Bayless Jr.
73 Ratings

Review Highlights

Pros
  • The work environment is young and fun, and the employees are all like-minded (in 6 reviews)

  • You also learn a lot about customer service and sales - which can be really helpful in the future (in 5 reviews)


Cons
  • It would be best to allow upper management at these properties to make more money (in 7 reviews)

  • college students in way above market rate (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leasing Manager in Orlando, FL
    Current Employee - Leasing Manager in Orlando, FL

    I have been working at American Campus Communities full-time (less than a year)

    Pros

    Dynamic work environment.
    Family oriented atmosphere.
    Good benefits.
    Flexible with school and other commitments.

    Cons

    Equipment can be outdated and less efficient depending on the property you work at.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Community Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Campus Communities part-time (less than a year)

    Pros

    Very inviting feeling while working here; Fun atmosphere, but serious at all the right times. It is a good way to get your foot in the door with the company.

    Cons

    Easy turn-over rate for employees becasue there's sop much shifting in the company and so much room to grow

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
  3.  

    Great company to work for in a unique real estate market

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at American Campus Communities full-time (more than 3 years)

    Pros

    Young and energetic co-workers, many whom are passionate about what they do. Many have a lot of experience who started at the property student staff and worked their way up. Lots of career development opportunities as company likes to promote within.

    Cons

    Not as collaborative as hoped. Sometimes corporate to property level communication can be difficult. Not many thoroughly defined practices and processes due to rapid company growth, which can be frustrating to some.

    Advice to ManagementAdvice

    More collaboration and transparency. Each and every department from leasing to accounting should be aware of company goals and objectives.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Community Assistant

    Former Employee - Community Assistant in Lexington-Fayette, KY
    Former Employee - Community Assistant in Lexington-Fayette, KY

    I worked at American Campus Communities

    Pros

    Easy job for a college student to manage while in school. Involved within the community. Work for rent, basically living for free.

    Cons

    While it is an easy job (stressless), they make you feel like you should be involved with every activity even when you're not working. Make you feel guilty even if you have other obligations outside of this community

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Best experience in student housing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager
    Former Employee - Assistant General Manager

    I worked at American Campus Communities full-time (more than 3 years)

    Pros

    The people who work at ACC are extremely committed to residents, employees and the bottom line. It is one of the best run business's from the corporate level to the property level. When there is room for improvement, they act on it. When there is room for advancement, they promote quality employees from within. Being on property staff anywhere in student housing brings with it certain challenges, this is called opportunity, a chance to do something to help you succeed. It's called a job, and if you just do it, you can get far in this company.

    Cons

    The only con working in student housing are the students. Sometimes, they are very difficult to work with whether they are your coworker or a resident. Too many have been raised to feel entitled and when they are expected to actually be responsible, hard working adults, it is everyone else's, especially managements "fault", that they can't do whatever they want without consequence, or they aren't made manager after only a few weeks.

    Advice to ManagementAdvice

    Stay the awesome leaders in student housing that you are!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best in its category

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant in Houston, TX
    Former Employee - Community Assistant in Houston, TX

    I worked at American Campus Communities

    Pros

    Upper management was always helpful to the young and learning staff. Plenty of room for advancement if the work is put in.

    Cons

    Low pay and was always difficult allowing residents to speak with management.

    Advice to ManagementAdvice

    Be more available to residents and customers when they request a meeting with you.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    I love working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at American Campus Communities full-time (more than 3 years)

    Pros

    There is no limit to what you can learn here. ACC is committed to providing their employees with resources, training, and support so that each employee is able to work to the best of their abilities.

    Cons

    Compensation and benefits could be more competitive.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    "Best of the Best"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Sunnyvale, TX
    Current Employee - Assistant General Manager in Sunnyvale, TX

    I have been working at American Campus Communities full-time (more than 3 years)

    Pros

    If you are going to work in student housing American Campus is the place to be. I have worked or another company before and the grass is not greener on the other side. Their systems, operations, and selling tactics as far as running the properties is by far superior. I feel empowered for the amount of responsibility that rests on my shoulders everyday. For the most part, it's one big huge happy family/team. Haven't met anyone in the two years I have worked for the company that didn't buy into being the best in the industry.

    They love their people! They want you. They want you to stay. If you are smart, ambitious, hard working, and willing to travel you will go far quickly.

    Cons

    Working on the property level, don't expect to get rich. You have to enjoy what you do with all of its challenges in order to make it with American Campus. If operating in excellence, providing quality student housing, and delivering exceptional customer service is what you want to achieve the amount of money you make is a small fraction of the benefits.

    Sometimes it may be difficult to make a name for yourself. ACC is a huge company and the squeaky wheel gets the grease. It can sometimes be all who you know, who you work for, and what market you are in.

    Just because you make them money doesn't mean you are in good status. ACC has very high expectations. If you don't surpass the expectations...get ready to never live it down and to sit where you are for a while. But that is really with any company.

    Advice to ManagementAdvice

    ACC does well with promoting with in. CA's and GM's seam to be the the twinkle of everyone's eyes at corporate. More talented people would be produced from the company of lower management would be recognized for the accomplishments of the property not just the GM's.

    The bookkeepers, leasing coordinators, leasing managers, maintenance managers, maintenance supervisors and AGM's 90% of the time are doing the grunt work. It doesn't have to be a big huge conference for them. But take pride in the people who make it happen or put more pressure on the regional managers and general managers to make sure their other staff, not just the community assistants, are the ones that are the key to the puzzle and making the property run.

    Recommends
    Positive Outlook
  10.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Assistant in Knoxville, TN
    Current Employee - Community Assistant in Knoxville, TN

    I have been working at American Campus Communities

    Pros

    Great learning experience that can be useful in various industries. There is room for lots of creativity. Management is understanding and in my case close in age so was certainly able to understand our concerns and needs.

    Cons

    Low pay. Stressful tasks. Horrible tactics. No benefits. Rent discount is taxable. So your still getting taken money out check. Floor plans are expensive and they really milk every penny out of the residents.

    Advice to ManagementAdvice

    Treat residents better. Provide CAs with benefits and perks for having to juggle a demanding job and a full time course load.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    GA Area

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Campus Communities

    Pros

    Free Housing, Some great people

    Cons

    Living with college students

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