American Campus Communities

  www.americancampus.com
  www.americancampus.com
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American Campus Communities Reviews

Updated September 19, 2014
Updated September 19, 2014
101 Reviews
3.0
101 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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William C. Bayless Jr.
61 Ratings

Review Highlights

Pros
  • You also learn a lot about customer service and sales - which can be really helpful in the future (in 5 reviews)

  • Great teamwork, fun work environment, great people (in 4 reviews)


Cons
  • Upper management is pretty bad but what can you do (in 7 reviews)

  • not just part-time student staff, but also full-time leasing staff and support staff (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company that makes its Community Assistants feel special so they can make residents feel special.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant  in  Irvine, CA
    Former Employee - Community Assistant in Irvine, CA

    I worked at American Campus Communities part-time for more than a year

    Pros

    - They invest an entire week ~40 hours to training you
    - Teaches you how to be a professional
    - Meet with management regularly for one on ones
    - company values their residents and is willing to give you large budgets for programing if you have a good idea
    - when I worked here there my housing was paid for
    - They feed you well during training and parties
    - Flexible
    - CEO personally visits
    - Fun vibe

    Cons

    - Easy for other workers to get away with slacking.
    - Can't work additional hours when you need more cash.

    Advice to ManagementAdvice

    No matter how great our programs are, most residents would rather have cheaper rent even if it means having less frequent or less elaborate programs.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Awesome culture and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant  in  Tallahassee, FL
    Former Employee - Community Assistant in Tallahassee, FL

    I worked at American Campus Communities part-time for less than a year

    Pros

    I worked as a community assistant for less than a year. I relocated to another city, where ACC wasn't located unfortunately. I really enjoyed my time with ACC. The culture was pleasant and professional. They were very accommodating with my my school schedule. I was attracted to the growth opportunities for they promote within.

    Cons

    As a college student, I would suggest more benefits. Maybe furthering education opportunities.

    Advice to ManagementAdvice

    The apartment complex where I was a CA was run down and needed major improvements. I think remodeling would be beneficial to the residents and prospective residents.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Company culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Related  in  Austin, TX
    Former Employee - Human Resources Related in Austin, TX

    I worked at American Campus Communities full-time for less than a year

    Pros

    I worked in the corporate office and found:
    Friendly people
    Good Benefits
    Beautiful Office
    Down-to-Earth vibe
    Travel opportunities
    Friday afternoons off in the summer
    I only left so soon for a different opportunity for a different field.

    Cons

    Travel required for some positions, to some mildly boring places. Really no other cons to speak of, it was pretty much anything I could have ever asked for in a corporate office position. I loved it!

    Positive Outlook
    Approves of CEO
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  5.  

    Great College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant  in  San Marcos, TX
    Former Employee - Community Assistant in San Marcos, TX

    I worked at American Campus Communities part-time for more than a year

    Pros

    Great Experience, Free Rent, Get to see crazy angry people, and this job is NOT monotonous.

    Cons

    If you need money for food, too bad, they pay for your rent, and that is all. This company sells a product to very rich college students.

    Advice to ManagementAdvice

    Don't play favorites

    Recommends
    No opinion of CEO
  6.  

    Community Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Assistant
    Current Employee - Community Assistant

    I have been working at American Campus Communities part-time for more than 3 years

    Pros

    Discounted rental rate, flexible hours, close-knit work environment that values team work, excellent flow of information from upper management

    Cons

    No advancement or promotion opportunities, minimum wage, management and leadership are not helpful. Corporate lease little budget room for property improvements.

    Doesn't Recommend
  7.  

    They took advantage of student workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant  in  College Station, TX
    Former Employee - Community Assistant in College Station, TX

    I worked at American Campus Communities part-time for less than a year

    Pros

    Good compensation, resume booster, around peers, company seems to be heading in the right direction

    Cons

    before being hired, management said student workers would work only 18 hours per week (while I was a full time student, so this was important). Ended up working 25+ with the once a week "on-duty" shift and the extra projects/functions that none of the residents attended. Was only allowed to clock in for 18 hours so didn't get compensated for other hours we were required to work. Had to aggressively police dorms, which caused residents (who were also your peers) to hate your guts. Lots of gossiping among staff members. Assistant manager would make unnecessary work related threats. Seven of nine student workers quit the semester I worked there (myself included) due to poor treatment.

    Advice to ManagementAdvice

    I would be more honest about job time requirements with job applicants, change compensation structure so employees aren't working without being compensated, quit the threat bs out, and have the onsite patrol guard bust up all the parties and pour alcohol out instead of the student workers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Courtesy Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant  in  State College, PA
    Former Employee - Community Assistant in State College, PA

    I worked at American Campus Communities part-time for less than a year

    Pros

    had an entry level area to a good company. stress free

    Cons

    late hours, always on call (1 week on, 1 week off), low pay

    Advice to ManagementAdvice

    Become more organized.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good experience/bad attitudes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant  in  Denton, TX
    Former Employee - Community Assistant in Denton, TX

    I worked at American Campus Communities full-time for less than a year

    Pros

    Experience Knowledge Growth Students Campus

    Cons

    Management Time Stress Organization level Culture

    Advice to ManagementAdvice

    Be aware of your demeanor

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    I was a community assistant in one of their Irvine, CA housing properties, catering to UC Irvine students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant  in  Irvine, CA
    Former Employee - Community Assistant in Irvine, CA

    I worked at American Campus Communities full-time for more than a year

    Pros

    -Free housing near campus
    -Independence to create unique programs for residents
    -Ability to choose which dates to be in the office
    -Student positions sometimes lead to professional staff positions upon graduation
    -High set of values
    -Great professional staff and support

    Cons

    -Set bi-weekly stipend, regardless of how many hours worked (may be different now)
    -Inconsistent weekly schedule, sometimes requiring student staff to work over the stated maximum of 15 hours a week

    Advice to ManagementAdvice

    Continue to encourage the personal growth and professional development of your general managers, which will trickle down to your student staff across all your properties. Consider using an hourly wage, so student staff will earn the money they receive.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    ACC- I would not work there ever again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant
    Former Employee - Community Assistant

    I worked at American Campus Communities part-time for more than a year

    Pros

    Great office experience. Look great on a résumé. They work around your specified school schedule, not extracurriculars.

    Cons

    No acknowledgment of your skills unless you are best friends with superiors. The better you are at appearing like you do work the more recognition you get even if it is detrimental to everyone else. Encouraged to take advantage of down time and not increase the office pace. Told to let people wait in office until your good and ready to help them.
    Told to lie to prospects about property!

    Advice to ManagementAdvice

    Respect the students you employ because they are the face of the company and work hater than anyone else in the company. Do not hire/promote friends or family. Promote those who have the investors and the company in mind not those who stroke your ego.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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