American Campus Communities

  www.americancampus.com
  www.americancampus.com

American Campus Communities Reviews

Updated October 14, 2014
Updated October 14, 2014
110 Reviews
3.0
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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William C. Bayless Jr.
64 Ratings

Review Highlights

Pros
  • The work environment is young and fun, and the employees are all like-minded (in 6 reviews)

  • You also learn a lot about customer service and sales - which can be really helpful in the future (in 5 reviews)


Cons
  • Upper management is pretty bad but what can you do (in 7 reviews)

  • college students in way above market rate (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not terrible, Not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at American Campus Communities part-time (more than 3 years)

    Pros

    Big budgets for promotions, lots of fun people and events around as all properties are within close proximity of college campuses , camaraderie with sister properties makes for one big ACC family.

    Cons

    Their way or the highway. Power shift from employee to their superiors are apparent at every level.

    Advice to ManagementAdvice

    Be more open to change, if an employee has a suggestion take it into account. WE KNOW THE PRODUCT BEST!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Very refreshing and rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desk Assistant in Staten Island, NY
    Current Employee - Desk Assistant in Staten Island, NY

    I have been working at American Campus Communities part-time (less than an year)

    Pros

    ACC provides a very employee-friendly work environment. Upper management is easily accessible, and even easier to talk with. Working with residents whom may be your peers, is an experience unlike any other because each day is a new adventure. Pay is based on experience, needless to say the more experience - even mediocre experience - renders a pretty good pay rate. On-site housing available for most employees.

    Cons

    For my property; some procedures are tedious, LAMS can be a nuisance. Phone tours sucks, especially when the prospective resident never physically comes to the office.

    Advice to ManagementAdvice

    Training sessions with members from corporate are very informative and useful, and should happen more frequently.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Goood but no raises at night desk position until a year.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Campus Communities

    Pros

    Free time is very key in the job and thats all you have. little dealing with many people

    Cons

    Work at night so it throws off sleep schedule

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Pretty good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at American Campus Communities full-time (more than 3 years)

    Pros

    Still maintain the culture of a small company and most truly care about the company and its success. Benefits are great, health insurance is a bit costly for a family.

    Cons

    Growing a bit faster than they can handle well. Starting to lose some of the individualized approach to different markets.

    Advice to ManagementAdvice

    Allow the GM's to manage their property, listen to their educated opinion about their markets.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leasing Coordinator
    Former Employee - Leasing Coordinator

    I worked at American Campus Communities full-time (less than an year)

    Pros

    Depending on your position and property, you may get "free" housing, its great for students that want free housing and gain job experience.

    Cons

    The pay is less than other property management companies, hard to move up if you're not willing to move, they don't always understand home/work life balance, you work 3x harder for less pay than at most companies.

    Advice to ManagementAdvice

    Increase pay, realize that work isn't your whole life, some have lives outside of work. Office culture could be improved, its a high stress job at times but your attitude can either make it better or worse.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    little respect from managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant in Baton Rouge, LA
    Former Employee - Community Assistant in Baton Rouge, LA

    I worked at American Campus Communities part-time (more than an year)

    Pros

    working with young and fun coworkers, semi-flexible schedule

    Cons

    very little compensation for the work put in, extremely unorganized work environment, little to no respect from management. They claim to value your opinions but shoot down any ideas you may have immediately. The also change the rules of the office every week. So you never know if your doing things correctly.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Ok i guess...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at American Campus Communities full-time (more than an year)

    Pros

    Benefits, time-off on holidays and vacations

    Cons

    Overworked, not enough pay, no bonus structure, no real perks of the job

    Advice to ManagementAdvice

    each property is different...managers need more power to make things happen. MORE maintenance staff needed

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Community Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Assistant
    Current Employee - Community Assistant

    I have been working at American Campus Communities part-time (more than 3 years)

    Pros

    Discounted rental rate, flexible hours, close-knit work environment that values team work, excellent flow of information from upper management

    Cons

    No advancement or promotion opportunities, minimum wage, management and leadership are not helpful. Corporate lease little budget room for property improvements.

    Doesn't Recommend
  10.  

    A company that makes its Community Assistants feel special so they can make residents feel special.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant in Irvine, CA
    Former Employee - Community Assistant in Irvine, CA

    I worked at American Campus Communities part-time (more than an year)

    Pros

    - They invest an entire week ~40 hours to training you
    - Teaches you how to be a professional
    - Meet with management regularly for one on ones
    - company values their residents and is willing to give you large budgets for programing if you have a good idea
    - when I worked here there my housing was paid for
    - They feed you well during training and parties
    - Flexible
    - CEO personally visits
    - Fun vibe

    Cons

    - Easy for other workers to get away with slacking.
    - Can't work additional hours when you need more cash.

    Advice to ManagementAdvice

    No matter how great our programs are, most residents would rather have cheaper rent even if it means having less frequent or less elaborate programs.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Courtesy Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Assistant in State College, PA
    Former Employee - Community Assistant in State College, PA

    I worked at American Campus Communities part-time (less than an year)

    Pros

    had an entry level area to a good company. stress free

    Cons

    late hours, always on call (1 week on, 1 week off), low pay

    Advice to ManagementAdvice

    Become more organized.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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