American Cancer Society

  www.cancer.org
  www.cancer.org

American Cancer Society Reviews in Austin, TX

Updated September 2, 2014
Updated September 2, 2014
437 Reviews
3.1
437 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Cancer Society CEO John R. Seffrin
John R. Seffrin
240 Ratings

Review Highlights

Pros
  • Each day you feel like you are making a difference in the lives of others (in 32 reviews)

  • A few incredibly creative people; salary; benefits; work/life balance (in 31 reviews)


Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 50 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Resource Specialist in Austin, TX
    Current Employee - Patient Resource Specialist in Austin, TX

    I have been working at American Cancer Society full-time (more than an year)

    Pros

    Fantastically supportive management and team mates. The company does try to do very small things to show appreciation. There are regular coffee days, when some colleagues will provide "HEB Special Roast" coffee. At some times, the organization will give its workers pizza or cake. Mostly, Co workers will band together to have pot lucks .

    Cons

    Low pay, increasingly constricting work environment and less flexibility. You have to clock in and out, which makes one feel less fulfilled as a person and more like a cog in a machine. The company doesn't consult any ground floor members before making large decisions. Currently, the organization is going through an abundance of change as it relies less on its local offices. This may be a positive if you enjoy working in a regularly changing environment.

    Advice to ManagementAdvice

    Listen to those on the ground level before making drastic changes, at least a small group or committee.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Patient Resource Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Resource Specialist in Austin, TX
    Current Employee - Patient Resource Specialist in Austin, TX

    I have been working at American Cancer Society full-time (less than an year)

    Pros

    The atmosphere, they really care about employees, great benefits. I have made great friendships. Can pursue other things outside of work, in my case family.

    Cons

    No room for growth.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Resource Specialist in Austin, TX
    Current Employee - Patient Resource Specialist in Austin, TX

    I have been working at American Cancer Society full-time (less than an year)

    Pros

    I believe in the mission and work of this company, and believe they do their absolute best to be good stewards of donor dollars. Good atmosphere, caring and attentive management.

    Cons

    The red tape of the internal processes occasionally gets in the way of delivering services effectively.

    Advice to ManagementAdvice

    Allowing employees more decision-making capability would do wonders for morale.

    Recommends
    No opinion of CEO
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  5.  

    It's a good fall-back job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cancer Information Specialist in Austin, TX
    Former Employee - Cancer Information Specialist in Austin, TX

    I worked at American Cancer Society full-time (more than 10 years)

    Pros

    My coworkers were great. And you can go home at the end of the day feeling as if you helped people. They're always hiring and it's pretty easy to get your job back if you haven't burned bridges.

    Cons

    The place feels stagnant. Not a lot of upward movement.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    No Room For Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Navigator in Austin, TX
    Former Employee - Patient Navigator in Austin, TX

    I worked at American Cancer Society full-time (less than an year)

    Pros

    Generous time off, learn how to survive petty office politics

    Cons

    Call center, you will be ostracized if you don't drink the Kool-Aid

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Tragic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cancer Information Specialist in Austin, TX
    Current Employee - Cancer Information Specialist in Austin, TX

    I have been working at American Cancer Society full-time (more than 5 years)

    Pros

    Helping people find support and assistance, informing them of their treatment options. Can be interesting and challenging to meet the callers needs.

    Cons

    Pay is horrible, structure is non-existent, there are constant changes and transformations to the structure, policies and a fixation on the negative, that fails to recognize effort and thus compensate appropriately.

    Advice to ManagementAdvice

    fire yourselves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Intake Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intake Specialist in Austin, TX
    Former Employee - Intake Specialist in Austin, TX

    I worked at American Cancer Society full-time (more than 3 years)

    Pros

    Great culture of service and growth.

    Cons

    Pay lower (expected in Non-profit), Work can be emotionally draining considering mission and topic

    Recommends
    No opinion of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cancer Information Specialist in Austin, TX
    Former Employee - Cancer Information Specialist in Austin, TX

    I worked at American Cancer Society full-time (more than an year)

    Pros

    You know you're really helping people at ACS.
    Great values & training.

    Cons

    Cancer really sucks. Just saying.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    patient resource specialist

    Current Employee - Patient Resource Specialist in Austin, TX
    Current Employee - Patient Resource Specialist in Austin, TX

    I have been working at American Cancer Society full-time (less than an year)

    Pros

    great environment, caring co-workers, nice place to accumulate work experience

    Cons

    not paid well, not very high paid

    Advice to ManagementAdvice

    better management

  11. 1 person found this helpful  

    Great coworkers and atmosphere. Low Pay. Patient Resource Specialist.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Resource Specialist in Austin, TX
    Current Employee - Patient Resource Specialist in Austin, TX

    I have been working at American Cancer Society full-time (less than an year)

    Pros

    Mission, culture, flex schedule, PTO, assisting those in need.

    Cons

    Call center, understaffed, underpaid, little to no feedback, chaos, 5 procedures for 1 task, levels of bureaucracy, lack of control over program/procedures in place.

    Advice to ManagementAdvice

    Hire more Patient Resource Specialists, please!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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