American Cancer Society Reviews

Updated June 28, 2015
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3.1
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Recommend to a friend
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Gary Reedy
5 Ratings

Pros
  • Fantastic work life balance opportunity (in 34 reviews)

  • making a difference, respect from outside workplace (in 32 reviews)

Cons
  • No work life balance-60-70 weeks (in 54 reviews)

  • Absolutely NO work-life balance (in 19 reviews)

More Pros and Cons

539 Employee Reviews

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  1. Incredible Benefits, Decent Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Resource Specialist in Austin, TX
    Current Employee - Patient Resource Specialist in Austin, TX

    I have been working at American Cancer Society full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing work-life balance (all employees receive 150 hours annual PTO from day 1). Excellent benefits. Relaxed environment. No dress code. Open-door policy with management (even upper management). Very friendly and professional coworkers. No micromanagement. Promotional opportunities.

    Cons

    Procedures are ever-changing. Most software is outdated. Newer employees can become inundated with work while adjusting to new role. Although pay is decent, it is still not commensurate for basic requirements of position.

    Advice to Management

    Realize that uncompetitive salaries decreases employee retention, which, over time, is less cost-effective.


  2. Current Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society

    Pros

    Helping people with cancer, some of the people you work with are pretty cool.

    Cons

    No real advancement opportunities. Some people have been doing the same job for 5-10 years, never considered for a supervisor position. Supervisors frequently shift between departments/schedules, then they complain if we want to change shifts. Rarely is anyone promoted from within. Supervisors dont take your ideas/opinions seriously.

    Advice to Management

    Promote from within. Stop saying if you work hard, you can get promoted. Its a big lie.


  3. Current Employee - Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible Hours
    Good benefit package
    Ability to work independently, and to challenge yourself. You are able to contact anyone in the company and they are usually very willing to help.

    Cons

    Not a lot of family time, especially in Relay For Life season. You have to base your success on how many volunteers you recruit, and how much money you raise. However, you are told this when you start, so it should not come as a surprise.

    Advice to Management

    Keep being encouraging to new staff, as you have been. Continue to share with us the knowledge and wisdom you have gleaned from your years with the company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI

    I worked at American Cancer Society

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Organization! Wonderful people and staff.

    Cons

    None that I can think of.

    Advice to Management

    Keep up the great work!


  6. Helpful (1)

    Great Jobs, Not Careers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    ACS has an amazing mission, provides excellent resources, hires knowledgeable staff and offers fantastic benefits. The organization has top notch working facilities and, in some cases, allows for remote work.

    Cons

    At ACS there is nearly zero chance of advancement. Either due to the longevity of existing staff or occasional rounds of layoffs/realignments, chances to gain increasing title/authority are few and far between. And, when opportunities are made available, many in upper management seek only to hire/promote the same type of individual again and again, rarely looking to change things up. The organization is also NOT an incubator of creative ideas and does not foster an entrepreneurial spiritin regard to projects

    Advice to Management

    Merit, production and skillset should be prized over length of service. Risk taking should be viewed in a positive light, rather than frowned upon. Legacy processes and systems should be abandoned if they hinder productivity.


  7. Helpful (1)

    Entry-Level Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Supportive management
    Great work environment
    Friendly staff

    Cons

    Long hours behind a desk
    Limited opportunity for advancement
    Somewhat low pay


  8. Amazing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - great benefits
    - great paid time off
    - strong work-life balance
    - ability to work from home
    - great people/culture

    Cons

    - salary (but it's a non-profit... you can't expect the same salary at a for-profit corporation)


  9. "It was okay."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The interview process was swift, and the pay was more than I expected for this position. The benefits are decent, though I've had better in the private sector. Time off is pretty good though.

    Cons

    Old IT infrastructure, constantly trying to troubleshoot old equipment, without much communication from other departments about what's being done about it.

    No upward mobility or development plans of taking your career to the next level, just arbitrary "performance" goals.

    Inter-departmental communication is horrible, at least in the area I was in. I understand wanting job security, but treating everyone like mushrooms does not help the organization. How am I supposed to know the policies and procedures of another department when they never bother to speak to me or send a document?

    Sitting has been proven to lead to cancer, why make your employees sit in uncomfortable chairs for over 7 hours a day? Provide standing desks better yet how about "paid" breaks. Why must my paycheck be effected because I do not want to sit for 7.5 hours a day.

    Advice to Management

    Your department or division is a team and must communicate as so in order to provide efficient, effective service. Don't be the type of management who does not communicate to your employees and keeps them in the dark. Stop relying on tons of "metrics" and quality reports to effectively gauge your employee's performance. Learn how to recognize and value talent.


  10. Helpful (1)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer II in Atlanta, GA
    Former Employee - Buyer II in Atlanta, GA

    I worked at American Cancer Society

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very rewarding job with a company that is a pleasure to work for. Exciting to work at such an innovative company that treats its employees well. Great job.

    Cons

    They do not push the envelope in terms of performance. Sometimes employees are able to slack off and get away with it without repercussion from management.

    Advice to Management

    Challenge employees more. The bar could be raised and employees could be incentivized to work harder. Try to set tangible goals so teams have something to strive for.


  11. Cancer Information Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - friendly, diverse, motivated work environment (emphasize values and ethics)
    - great for entry-level or retired
    - flexible hours and great insurance benefits, plus PTO days
    - "Community" feel with potlucks, team events, and fun contests
    - opportunity for leadership growth

    Cons

    - nine weeks of training
    - triage phone calls to other departments = no long-term customer building
    - policies changing



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