American Cancer Society Reviews

Updated April 17, 2015
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3.1
522 Reviews
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American Cancer Society CEO John R. Seffrin
John R. Seffrin
273 Ratings

Pros
  • ACS offers really good hours which gives you the ability to have true work/life balance (in 34 reviews)

  • Each day you feel like you are making a difference in the lives of others (in 32 reviews)

Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 54 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Community Events, Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Know you are making a difference
    Great Benefits

    Cons

    Heavy seasonal work load
    Unflexibile management Structure

    Advice to Management

    Open up to new or non-traditional ways of doing things
    Put more emphasis on "how to" training rather than team building

  2. Cancer Information Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time

    Approves of CEO
    Approves of CEO

    Pros

    Great cause, you help a lot of people in a lot of ways every day. Excellent manager and top leadership.

    Cons

    Compassion fatigue. Call center work environment. Little opportunity for promotion.

    Advice to Management

    Keep up the good work.

  3. Brief but meaningful stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society full-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Real outcomes, real people, real brand.

    Cons

    Great recession has been very tough on this non-profit.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was a good learnig experience. I just could not stand the mathching gift coordinator (too talkative and micromanaged)

    Former Contractor - Administrative Assistant in Tampa, FL
    Former Contractor - Administrative Assistant in Tampa, FL

    I worked at American Cancer Society as a contractor (less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Non-profit
    Good spirited people
    Good cause
    Pay was fine

    Cons

    Boring

    The person I worked under (matching gift coordinator) talked way too much and micromanaged to the nth degree

    Really repetitive job

    Job good gets old real fast

    Advice to Management

    Wasted a lot of money mailing documents to other offices. I feel most of the documents could have been emailed to save them money.

  6. It was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Volunteer Coordinator in Long Beach, CA
    Current Intern - Volunteer Coordinator in Long Beach, CA

    I have been working at American Cancer Society as an intern (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You help people feel better

    Cons

    There was no downside working there

  7. Cancer Information Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at American Cancer Society full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most coworkers are lovely people wanting to help others and be of service.

    Cons

    Terrible management, they run a non-profit like a business, expectations were constantly changing, almost once every 3 months, no room for advancement, and they have not adjusted their pay rates to the cost of living in Austin for the past 4 years.

    Advice to Management

    Get your act together, start paying people what they deserve, and come up with a list of expectations and stick to them for god's sake!

  8. Great place to work on the leading edge of evidence-based community interventions in primary care settings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Relationship Manager in San Francisco, CA
    Current Employee - Community Relationship Manager in San Francisco, CA

    I have been working at American Cancer Society full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work on the leading edge of evidence-based community interventions in primary care settings.

    Cons

    Many organizational changes to keep up with. Learning curve very step especially for those without the ability to be proactive in their own professional development.

    Advice to Management

    Support things that are working, increase communication among verticals and settle into the program of work so specialist in each area can become accustomed to their role and become increasingly proficient. So much change has made nationwide staff weary driving talent away.

  9. Outstanding health care organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent tools for training and information within the company

    Cons

    Lack of connection between the huge investment in technology and knowledge sharing with the income development team/ event fundraisers

    Advice to Management

    Ensure that team members are utilizing the tools to make their jobs easier

  10. Had a great temp experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at American Cancer Society

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The staff seems to be very happy and friendly. My manager was great and they paid a good hourly wage. I worked a three month temp job.

    Cons

    No opportunity for real growth.

    Advice to Management

    None.

  11. Great work done by organization, needs help in Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at American Cancer Society full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Organization does great work supporting cancer research and advocacy. Local staff is supportive of each other and are team players.

    Cons

    National management and human resources need to get their heads out of the sand, stop thinking they know best for everyone without asking the people who do the work. Leadership staff is unrealistic about how much staff can handle. No work life balance.

    Advice to Management

    Communicate!!! Stop talking about work life balance and actually support it. Admit to the public that you don't have much to offer cancer patients and that you really focus on fundraising for research.

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