American Cancer Society

  www.cancer.org
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American Cancer Society Reviews

Updated August 13, 2014
Updated August 13, 2014
414 Reviews

3.0
414 Reviews
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American Cancer Society CEO John R. Seffrin
John R. Seffrin
230 Ratings

Review Highlights

Pros
  • Each day you feel like you are making a difference in the lives of others (in 31 reviews)

  • A few incredibly creative people; salary; benefits; work/life balance (in 28 reviews)


Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 49 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Without thousands of cancer survivors and patients this organization would be non existent due to poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Representative  in  San Francisco, CA
    Former Employee - Community Representative in San Francisco, CA

    Pros

    Mission to find a cure for cancer

    Cons

    Management would rather employees pretend everything is working than actually fix what is not which is most of the process and procedures at ACS. Do not waste your hard earned money at this organization the highest management is grossly overpaid for the poor job they are doing managing where the money is going and keeping any records of who gave it. I challenge them to truly get audited by the IRS as they would have no real record of who or what corporation has been donating money.

    Advice to ManagementAdvice

    Well, VP of Marketing quit after only a year so I assume some management staff sees ACS for the sinking ship it is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Terrible environment, inefficient and unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    Because the organization is so large, there is the ability to grow and change roles. Also, great benefits.

    Cons

    The work environment is marked by a low level of professionality, with much more attention paid toward maintaining the status quo and following convoluted corporate procedures than toward doing quality work. A highly noticeable amount of the work produced is plainly sloppy and, even though there is a great amount of attention to procedure, the organization is quite disorganized. Lower level staff are also paid so horribly that they are happy to get a cost of living raise after years of frozen salaries. After a multi-year reorganization process, many staff are decidedly uncooperative unless there is political gain to be made from a relationship.

    Advice to ManagementAdvice

    Some positive changes have been made at the top of the organization, but a significant percentage, if not a majority, of staff are demoralized after years of restructuring and communication from top level staff that largely comes off as canned and disingenuous. A lot of attention needs to be paid toward improving morale and, to be effective, work needs to be done to come off as real and caring about staff and the organization. Providing professional development opportunities wouldn't be a bad idea either. ACS will always have plenty of staff who are there primarily because they simply want to dedicate themselves to fighting cancer, but even these staff will fall into habit and/or frustration if they are not cultivated. To truly grow as an organization, ACS also needs to focus on being innovative and taking risk, something it has seemed very adverse to doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    No Room For Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Navigator  in  Austin, TX
    Former Employee - Patient Navigator in Austin, TX

    Pros

    Generous time off, learn how to survive petty office politics

    Cons

    Call center, you will be ostracized if you don't drink the Kool-Aid

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    American Cancer Society Dane County Relay for Life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Experience and Knowledge of non profit organization

    Cons

    Unfriendly employee job site training, treatment and highly overpaid staff excluding human resource and admin

    Advice to ManagementAdvice

    Re assess current staff, appoint onsite office management to oversee daily office operations, procedures and implementation of ongoing and Training program and procedure to increase employee production and efficency in daily duties and responsibility.

  6. 4 people found this helpful  

    Tragic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cancer Information Specialist  in  Austin, TX
    Current Employee - Cancer Information Specialist in Austin, TX

    Pros

    Helping people find support and assistance, informing them of their treatment options. Can be interesting and challenging to meet the callers needs.

    Cons

    Pay is horrible, structure is non-existent, there are constant changes and transformations to the structure, policies and a fixation on the negative, that fails to recognize effort and thus compensate appropriately.

    Advice to ManagementAdvice

    fire yourselves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    American Cancer Society

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Fresno, CA
    Current Employee - Anonymous Employee in Fresno, CA

    Pros

    Nothing good about this organization.

    Cons

    This whole organization is a scam. I seen what greater evil exists and how everyone falls into their scheme. Managers spent a lot of money on "lunches". Made employees use their own vehicles to get lunch whenever managers wanted lunch. No appreciation for volunteers. A volunteer of 3 years (and breast cancer-survivor) was treated badly. They threw a "Volunteer Appreciation Luncheon" and all managers complained in the breakroom about when the volunteers would be leaving. Poor system for handling donation funds. Too many hands have access to the keys to the so-called safe. When trying to implement stricter rules, they were all dismissed. Managers point fingers at each other and place blame on each other or the office workers. Disgusted at how the management used the organization's credit cards as if it was a "for profit" company, knowing this is all donated money. Weekly meetings were a joke as managers would complain about some of the donations handed in by teams for Relay for Life, or how a participant acted. This is not what I expected when I chose to work there. They aren't really working towards a cause. They are looking to fill their pockets. I didn't want to be a part of this evil organization that has been scheming people for decades. I'm glad I got to see things from the inside. I hated every day that I had to accept the money from the people who worked so hard to collect it or worked so hard, period, for the money to donate to this scamming organization.

    Advice to ManagementAdvice

    Show appreciation for the volunteers you are scamming, this includes the participants for Relay for Life. Cut back on all the lunches you buy at your disposal at the expense of all the good-hearted donors who believe in your cause. Work together, show professionalism, don't place blame on each other or the office workers when you drop the ball.

    Doesn't Recommend
  8. 1 person found this helpful  

    Cancerous workplace environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA

    Pros

    The volunteers and the mission are wonderful! Unfortunately the working environment is very toxic!

    Cons

    Working environment is very toxic! Bad management. Lots of gossip. Communication from management to staff is not good.

    Advice to ManagementAdvice

    Create a good working environment for employees and stop the gossip. Toxic environments do not lend themselves to professionalism. Require managers and supervisors to get trained on how to do their jobs well.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    For Those Whose Want Their Job to be Their Entire Life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Meeting the amazing volunteers/survivors whose lives have been touched by cancer

    Cons

    *Working long and grueling hours, nights and occasionally all weekend, for next to no pay
    *Seeing donations go to frivolous party favors, expensive lunches and dinners, and self promotion
    *Watching helplessly as termination of important programs hurts people who have depended on us for these services and are now left to fend for themselves

    Advice to ManagementAdvice

    GET OVER YOURSELVES!!!!!!!!!!!!!!!!!! You are supposed to be helping others.

  10. 1 person found this helpful  

    Worst place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Roanoke, VA
    Former Employee - Anonymous Employee in Roanoke, VA

    Pros

    Mission (but there seems to be a lack of concern for it by management)

    Cons

    Everything else - I've worked in nonprofits over 15 years and this is by far the worst.
    Terrible management
       Lack of direction
       Incompetent
       Lack of care for the mission
    Poor work/life balance
    Low pay
    Terrible benefits

    Advice to ManagementAdvice

    The organization needs all new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Mission Delivery (i.e. services to cancer patients) is in 'free fall' - we need new leaders who have vision/ integrity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director
    Current Employee - Senior Director

    Pros

    Providing hope and meeting all the needs that cancer patients have is a mission worthy of high praise!

    Cons

    Our leaders have abandoned cancer patients to myopically pursue dollars for themselves and keep eliminating patient service programs to save dollars (which will lead to an end game - where they are rich and ACS is just one big marketing and revenue generation endeavor that will collapse on itself - because the public will realize what ACS has become simply about the money.

    Advice to ManagementAdvice

    All of upper management should retire now, while ACS still has some integrity/ dignity left.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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