American Cancer Society Reviews

Updated August 29, 2014
Updated August 29, 2014
417 Reviews

3.1
417 Reviews
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American Cancer Society CEO John R. Seffrin
John R. Seffrin
231 Ratings

Review Highlights

Pros
  • Each day you feel like you are making a difference in the lives of others (in 31 reviews)

  • A few incredibly creative people; salary; benefits; work/life balance (in 28 reviews)


Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 49 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome place to work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society as a contractor

    Pros

    Great co-workers, very rewarding experience

    Cons

    Management does not communicate expectations

  2.  

    Passionate organization; focus on mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA

    I have been working at American Cancer Society full-time for more than 3 years

    Pros

    Great people to work with internally and externally; very passionate about the mission

    Cons

    Very large nation-wide organization can cause some communication issues

  3.  

    ACS is well-recognized in its effort in research, advocacy, and community events to promote cancer awareness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Events Manager  in  Queens Village, NY
    Former Employee - Special Events Manager in Queens Village, NY

    I worked at American Cancer Society full-time for more than 3 years

    Pros

    You get to work with some of the most wonderful people with tons of passions in promoting cancer awareness. Most of them have their personal stories that inspired them to join the fight against cancer. They choose to get involved and contribute one way or the other, and you would want to be surrounded by those positive energy.

    Cons

    Compensation not compatible to responsibilities delegated. Requires lots of evening and weekend work time.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great organization, great mission, great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Atlanta, GA
    Former Employee - Vice President in Atlanta, GA

    I worked at American Cancer Society full-time for more than 10 years

    Pros

    Strong mission focus and commitment to utilizing volunteers in a meaningful way. The organization has proven its value over the years by delivering extraordinary outcomes.

    Cons

    The organization is currently undergoing a complete reorganization which means management is not focused on key business drivers as much as they are on creating the new operating structure. As a result, fundraising is way down and mission delivery is not as efficient as it should be.

    Advice to ManagementAdvice

    Top management needs to re-focus itself on stabilizing its core fundraising strategies (Relay For Life, MSABC, Balls & Galas) and hold Department heads and Division leaders who are not achieving results accountable.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Great org, well organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Special Events Staff  in  White Plains, NY
    Current Employee - Special Events Staff in White Plains, NY

    I have been working at American Cancer Society as a contractor for less than a year

    Pros

    - Positive work environment
    - Goals are realistic and achievable
    - If you like talking with people and convincing them to give a Strides event a try, you'll love this job.

    Cons

    - Can be tiring being on the phone all day enticing people into Making Strides Against Breast Cancer.
    - Cold calling businesses is challenging for some.

    Advice to ManagementAdvice

    - Generally doing very well, try to drop fewer last-minute demands on staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    There is NO transparency, hasn't been any and won't be any...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President  in  Atlanta, GA
    Current Employee - Senior Vice President in Atlanta, GA

    I have been working at American Cancer Society full-time for more than 5 years

    Pros

    Excellent vacation time and benefits

    Cons

    In 2010, InfoCision secured $5.3 million for the American Cancer Society, the largest health charity in the U.S. Yet according to the Society’s government fillings, InfoCision kept 100 percent of the funds it raised, plus $113,006 in fees from the Society.
    What is worse is that the Bloomberg report claims the charities actually encouraged InfoCision telemarketers to lie to constituents about what percentage of their gifts would go directly to the charities. InfoCision scripts that both the American Diabetes Association as well as the American Cancer Society had approved instructed InfoCision solicitors to answer, when asked by potential donors, that at least 70 percent of the money raised will be used for charitable purposes. However, in documented contracts with InfoCision that same year, both nonprofits said they expected that InfoCision would keep more than 50 percent of all the funds it collected during the campaign as payment for services.
    The above information has been verified by the Giving Institute in an article written by Robert I. Evans & Avrum D. Lapin ofThe EHL Consulting Group, Inc.

    Advice to ManagementAdvice

    Lift the curtain, come clean about your dealings or shut it down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great Cause - Total Scam

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Pros

    Volunteers are very passionate. They
    make ACS look like what it really is on the inside.

    Cons

    Most of the money is used on salaries and everything else and not the actual cause. I felt horrible collecting money from volunteers who believe in ACS's cause. All the money is spent on advertising and information that people can easily look up for themselves. They are stingy spending money on cancer patients and volunteer appreciation, but, are wasteful when it comes to ordering food for meetings or other in-house events. I never witnessed so many managers abusing their cards on buying lunches whenever meeting with other managers. Not even in for-profit companies. They would smile in front of vounteer's faces, but, talk about them as soon as they turned their backs. They try to promote health, nutrition, and cancer awareness among the employees, but, have obese managers with bad attitudes, asking you to order them lunch all the time and you have to take your own vehicle. Management comes down hard on the office employees and are quick to point fingers and place blame whenever they make mistakes. I really feel the volunteers are the hardest workers and they do everything for free, while actual ACS employees and management's pockets are full and they get to enjoy very good benefits that most honest businesses can't provide. Event managers complained about petty things during every weekly meeting and it was always about money. So sickening. Never talked about cancer patients or anything of that nature -- it was all about MONEY, MONEY, MONEY. Just working there, I seen what a scam it is. It's all smoke and mirrors. They use cancer patients as their way to lure those in who have lost loved ones or who are battling with cancer themselves, as a way to generate money to fill their pockets. Sure, they teamed up with Kaiser. It makes everything look legit, right? Well, Kaiser, just like the big Pharmaceutical companies aren't interested in keeping you healthy - it doesn't generate money.

    Advice to ManagementAdvice

    Stop spending hard-earned money by generous donors on frivolous things. Stop lying to the public. Own up to your own mistakes and stop pointing fingers. In the end, I hope you'll have a good conscience about the evil you participated in.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Representative  in  New Orleans, LA
    Former Employee - Community Representative in New Orleans, LA

    I worked at American Cancer Society full-time for less than a year

    Pros

    Working with a variety of people all fighting for the same cause.

    Cons

    Long hours due to late night meetings and events. Some weekends required

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society full-time for more than 3 years

    Pros

    Working with constituents and learning more about cancer prevention

    Cons

    Poor communication, no input into goals and objectives

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Terrible environment, inefficient and unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at American Cancer Society full-time for more than a year

    Pros

    Because the organization is so large, there is the ability to grow and change roles. Also, great benefits.

    Cons

    The work environment is marked by a low level of professionality, with much more attention paid toward maintaining the status quo and following convoluted corporate procedures than toward doing quality work. A highly noticeable amount of the work produced is plainly sloppy and, even though there is a great amount of attention to procedure, the organization is quite disorganized. Lower level staff are also paid so horribly that they are happy to get a cost of living raise after years of frozen salaries. After a multi-year reorganization process, many staff are decidedly uncooperative unless there is political gain to be made from a relationship.

    Advice to ManagementAdvice

    Some positive changes have been made at the top of the organization, but a significant percentage, if not a majority, of staff are demoralized after years of restructuring and communication from top level staff that largely comes off as canned and disingenuous. A lot of attention needs to be paid toward improving morale and, to be effective, work needs to be done to come off as real and caring about staff and the organization. Providing professional development opportunities wouldn't be a bad idea either. ACS will always have plenty of staff who are there primarily because they simply want to dedicate themselves to fighting cancer, but even these staff will fall into habit and/or frustration if they are not cultivated. To truly grow as an organization, ACS also needs to focus on being innovative and taking risk, something it has seemed very adverse to doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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