American College of Education Reviews

Updated May 5, 2015
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Shawntel Landry, Ed.D.
3 Ratings

9 Employee Reviews

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  1. Helpful (2)

    Things have changed . . .come and see

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fairview, TX
    Current Employee - Anonymous Employee in Fairview, TX

    I have been working at American College of Education full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been associated with ACE for several years so I have seen and experienced all of the "ups" and "downs" referenced in previous posts. All I can say today is come see what the College is doing right. The "toxic" environment noted below no longer exists. ACE has a new management team that has been in place for more than a year and is focused on students, supports staff and is committed to a work-life balance. Overall, I am extremely satisfied with my work because I get paid to help people and I still have quality time with my family. Turn-over has been reduced dramatically over the past 12 months.

    Cons

    Every job has it's issues and there is always someone who thinks they could run the college better. Staff are pushed to deliver so if you are not a high performer with a passion to serve students this is not the place for you.

    Advice to Management

    Don't be shackled by the past . . . keep moving the College forward


  2. Helpful (1)

    Great vision, poor leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American College of Education full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible work schedule, some amazingly talented colleagues, awesome vision of educating educators at an affordable price

    Cons

    If something sounds too good to be true it usually is. To be a low-cost leader the college expects more out of it's employees than is realistic. People get promoted based on relationships rather than talent and experience. The turnover is extremely high.

    Advice to Management

    Show more respect to your employees.


  3. Helpful (1)

    Good pay but chaotic, fear-based culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Creative Services in Dallas, TX
    Former Employee - Director of Creative Services in Dallas, TX

    I worked at American College of Education full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    My salary was decent, and I got a lot of ownership over my projects. Because it feels like a startup company (despite being several years old), you can really take ownership and make an impact in your area. I got good experience for my resume.

    Cons

    Contant chaos: In the period I was there (October 2011 - July 2013) there were 5 different forms of marketing leadership: three different SVPs of marketing and two gaps of several months each with no leadership besides the owner, and all the same results expected. I also witnessed several rounds of layoffs in my short tenure. Broken culture: It felt like bombs were dropping all the time. It was VERY stressful, with a lot of rumors, whispering, alliances, spying, back stabbing, etc. I am mostly referring to the marketing department, but I think other departments (academics in particular) were similar. It's a culture that encourages misbehavior, and it seems like those who play dirty are the ones who survive in this culture. During my exit interview, I discussed these issues, and all HR said was "Yes, we've heard that before." No intention of changing. When people started leaving one after the other, the president did not seem to care or ask what could be done to improve. Instead, she refused to fill the open positions and made the remaining staff struggle on, expecting the same results as before. Unrealistic expectations: The company is trying to be the low-cost leader in the field of online education for education professionals. They don't have the budget to compete with competitors like University of Phoenix or Walden or Western Governor's University. Leadership expects big results on a shoestring budget.

    Advice to Management

    Don't expand into areas of online education that you can't compete in -- like nursing and business degrees. Show that you care about your employees by evaluating what's broken with your culture. Stop using fear as the main motivator. Otherwise you will continue to be a place where people burn out and leave.


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  5. Great Potential- Poor Direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American College of Education full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    service oriented, passionate visionaries on the board, dedicated employees

    Cons

    miss-managed, green leadership, lacking critical insight to establish necessary footing

    Advice to Management

    move cautiously and with distinct purpose. Look beyond the presentation and focus on the results.


  6. Helpful (1)

    Most toxic workplace ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American College of Education full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great pay for all non-academic positions. Great bonus structure for sales team. People with the "right attitude" get promoted from within.

    Cons

    Terrible pay for academic positions. This is the most toxic workplace I've ever experienced. People scream at each other in the hallways and expletives are a part of normal conversation. Most telling, the academic piece is all smoke and mirrors - there is no academic integrity here.

    Advice to Management

    Run ACE like a college, not a fiefdom.


  7. I'm not buying what ACE is selling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at American College of Education full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Office was beautiful, great admissions staff, great registrar staff, great support staff.

    Cons

    unstable organization, academic quality was not prioritized, poor policy development and inconsistent execution. They claim to use data well, but it is really all about how well students do on a short multiple choice test each week that isn't aligned to any standards. Curriculum is written quickly and by a small group of people who are not current in the field. Very little learning expectation. Systems have all sort of issues.

    Advice to Management

    Need a stable group of qualified individuals who know about higher education teacher/administrator preparation


  8. Room for growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Specialist in Dallas, TX
    Former Employee - Enrollment Specialist in Dallas, TX

    I worked at American College of Education full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    -Best pay i've ever had -Flexible in work day, as long as you get your work done

    Cons

    -Disorganized -No idea how to run their business -CEO is somehow within the building and absentee at the same time -Real, common sense suggestions go without thought -Talent is overlooked -You will be an overpaid, understimulated zombie.

    Advice to Management

    Get your act together. You're focused on getting some credibility into the business, which is great, and you DEFINITELY need it, but please hire more management that can also focus on day-to-day and process improvement.


  9. Helpful (1)

    Difficult place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American College of Education full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I wish I had some.

    Cons

    This company has unrealistic expectations of their employees. People are frequently expected to work nights and weekends; easily working 60+ hours a week. There are no boundaries for personal lives. People in some departments work and travel 6+ days a week. Management has serious micro-management issues and there are constant wars between departments. Having staff in two states does not help the already lacking communication. Unfortunately this college is all about the bottom line. Responsible decisions are sacrificed for the sake of "saving money" which really means that we must increase Randy Best's pocketbooks.

    Advice to Management

    Take time to see the stress and dedication that other's are under. Provide support and take time to make decisions. Decisions here are made too quickly based on emotion and response to problems; not based on good business sense.


  10. Little company with a big head

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American College of Education

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Salaries are good if you are a management favorite

    Cons

    Only the management favorites get bonuses



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