American Consumer Credit Counseling

www.consumercredit.com
Engaged Employer

American Consumer Credit Counseling Reviews

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4.0
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Recommend to a friend
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Steven R. Trumble
2 Ratings

8 Employee Reviews

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  1. We are very well compensated for what we do.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Consumer Credit Counseling full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very well paid for what we do. I started at $13/hour and quickly moved up to $15. I am now at $17/hour, plus benefits. After four years I am getting 10 hrs/month vacation accrual. Not bad, considering at the end of the day we are reading a script to clients. They are very flexible with the schedule and great for work-life balance.

    Cons

    Sometimes management is not on the same page. One may hear different things from different managers, which can make the work environment confusing.


  2. I have been working at American Consumer Credit Counseling

    Pros

    Good health benefits, 401k, dental, health

    Cons

    Tough congested traffic location with no easy access other than by car! A management that practices micromanagement, big discripency on Salarys between management & employees

    Advice to Management

    Prefer not to answe


  3. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Counselor in Newton, MA
    Current Employee - Credit Counselor in Newton, MA

    I have been working at American Consumer Credit Counseling full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good money , people, flex hours, great beenfits

    Cons

    Not much room for advancement


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  5. Loved it!! Enjoyed working with such a close knit group of individuals! Never felt like a bottom feeder!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Counselor in Auburndale, MA
    Current Employee - Financial Counselor in Auburndale, MA

    I have been working at American Consumer Credit Counseling full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The money and the people are really what keeps you committed to the environment.

    Cons

    Policies changed at the drop of a dime and were not relayed to the workers. Structure of the overall goals changed constantly. There were times when a policy went out and then the next week the policy was null and void. This often caused tension between management and the workers. Other than that it was a great place to work and I would absolutely recommend this place to any person just starting out and looking to get some experience with a great company.

    Advice to Management

    Listen to your employees!


  6. Ok job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Auburndale, MA
    Current Employee - Anonymous Employee in Auburndale, MA

    I have been working at American Consumer Credit Counseling full-time (More than 8 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    U learn about credit cards, how to handle debt.

    Cons

    Pay is low, bennifits are great.....use as a first job, or a filler untill u get a job u really want.

    Advice to Management

    Put something Into employee retention. The lower u pay an employee, the less educated employees you will have . Than the two that are good, run the department, instead of being a team.


  7. I enjoyed working for American Credit Counseling.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Norristown, PA
    Current Employee - Administrative Assistant in Norristown, PA

    I have been working at American Consumer Credit Counseling

    Pros

    I really liked my boss and he was a wonderful one.

    Cons

    We should have had more meeting.

    Advice to Management

    More communication between employees


  8. Okay job for a short time

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Counselor in Newton, MA
    Current Employee - Credit Counselor in Newton, MA

    I have been working at American Consumer Credit Counseling

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Flexible work hours. great co-workers.

    Cons

    No feedback from management. Management is too quick to make major changes without thinking things through first. Conflicting messages from the CEO and department management. Be ready to be friends with supervisor/management to be listened to or get ahead.

    Advice to Management

    Think things through a little better. Get someone as department manager who is willing to listen to other people's ideas without just dismissing them.


  9. Great Place to Work!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Counselor - Part Time in Auburndale, MA
    Current Employee - Credit Counselor - Part Time in Auburndale, MA

    I have been working at American Consumer Credit Counseling

    Recommends
    Recommends

    Pros

    Best part time job ever! I have been here for over 2 years for a reason! Good part time pay, great people, good organization. Mission focused. Open until 11:30pm at night so there are flexible hours.

    Cons

    You have to commit to at least 15 hours. Management will be flexible with you, but make sure you are willing to make this committment. Giving up your Saturdays is something you have to be preared to do as well.

    Advice to Management

    None. Things are pretty transparent.



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