American Council on Education

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  www.acenet.edu
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American Council on Education Reviews

Updated July 9, 2014
Updated July 9, 2014
7 Reviews
2.3
7 Reviews
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  1.  

    Great staff, challenging times for the organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Washington, DC
    Former Employee - Director in Washington, DC

    I worked at American Council on Education full-time for more than 3 years

    Pros

    ACE had a great many bright and capable employees. There was a great deal of expertise and some creativity apparent.

    Cons

    There were ongoing issues of information not crossing team and department boundaries well, resulting perhaps in missed opportunities for more effective work.

    Advice to ManagementAdvice

    Work to get folks out of silos.

    Recommends
  2. 1 person found this helpful  

    Lacks direction and morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager  in  Washington, DC
    Current Employee - Senior Program Manager in Washington, DC

    I have been working at American Council on Education full-time

    Pros

    Excellent Benefits Package, Lots of Paid Time Off, 35 hour work week, A Very Generous Employer Retirement Contribution, Great Location in Dupont Circle

    Cons

    A culture of fear pervades and people are always concerned about getting fired, I know a lot of coworkers don't keep any personal belongings in their office so it's easier to get up and go when and if you get canned. Not very collaborative and departments work in a vacuum. There are cliques among staff and a lot of back stabbing that goes on between staff. The strategic direction is unclear.

    Advice to ManagementAdvice

    Be more transparent with staff about decisions. Pay staff more equitably by position across the Council.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Too many ppl getting let go, moral very low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Coordinator  in  Washington, DC
    Former Employee - Program Coordinator in Washington, DC

    I worked at American Council on Education as a contractor for more than a year

    Pros

    Some great ppl not in management positions, Location, Dupont Circle

    Cons

    Poor moral after reorg, no upward mobility

    Doesn't Recommend
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  5. 1 person found this helpful  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Council on Education

    Pros

    Great Health Benefits, Closed on all holidays

    Cons

    Human Resources department only supports upper management. If you are less than a Director, you have no rights

    Advice to ManagementAdvice

    Managers should receive training or being managers

    Doesn't Recommend
  6. 3 people found this helpful  

    Low morale, communication needs improvement, frequent upheaval

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Council on Education full-time

    Pros

    Excellent benefits, time off between Christmas and New Year's, good location near Metro, some professional development funds available

    Cons

    High staff turnover; little to no communication between departments; leadership not transparent; unfriendly, awkward, stagnant office culture. Decisions seem to be made by small circle at the top--it's unclear to staff how decisions are made or why. Few clear priorities or goals that filter down to all staff. Very low morale. Culture of mediocrity, excellence not a priority, noticed, or expected. Little opportunity for advancement for most staff. Can feel unstable, constantly shifting, not always for the better.

    Advice to ManagementAdvice

    Stop constantly shifting staff in and out. Eliminate awkward, outdated company customs and create a modern, friendly, progressive office culture that rewards results. Give staff clear priorities and goals. Motivate with positivity and be transparent. Increase communication. Create a stable environment for top performers to excel; avoid an opaque, personality-driven culture that could give the appearance of favoritism, even if unintentional.

    Doesn't Recommend
    Negative Outlook
  7.  

    Good environment to learn and stretch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Council on Education

    Pros

    Great benefits, generous leave time, good place to sharpen skills

    Cons

    Can be too demanding at times

    Advice to ManagementAdvice

    More sensitivity to diverse employee needs

    Recommends
  8. 3 people found this helpful  

    An ivory tower of higher ed professionals who would benefit from walking the streets a bit more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Council on Education

    Pros

    ACE is well-respected in the higher ed field; terrific work-life balance; very good benefits package; smart, talented staff; great location

    Cons

    higher ed policy and advocacy work take top billing always while other projects can suffer from lack of leadership attention; nontransparent decisionmaking at all levels; surprisingly nonstrategic decisions; poor communication among departments and across management and leadership

    Advice to ManagementAdvice

    Consider expanding beyond the narrow pillars of your mission; take staff morale seriously--it's very low; demonstrate true strategic thinking; show genuine compassion

    Doesn't Recommend

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