American Credit Acceptance

www.acacceptance.com
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American Credit Acceptance Reviews

Updated January 9, 2015
Updated January 9, 2015
30 Reviews
3.0
30 Reviews
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Curt Sidden
14 Ratings

Employee Reviews

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  1.  

    Fast revenue maker now focusing on people & sustainable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Credit Acceptance

    Pros

    Management has gone from solely focusing on revenue (which all new companies do) to its people and sustainablity. Horrible execs are finally let go and there is now a stronger, more respected exec team. Moving in the right direction.

    Cons

    Family benefits. Great benefits for employees though. Not really that many cons compared to most corporate environments

    Advice to ManagementAdvice

    Focus on retention by having a more formal career path. Also, having more communication from HR and execs could never hurt.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great for Young and Inexperienced Employees looking for "Experience"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Spartanburg, SC
    Current Employee - Manager in Spartanburg, SC

    I have been working at American Credit Acceptance full-time (more than 3 years)

    Pros

    Ability to move within the company and work with different departments depending on the employees' interests.

    Cons

    When changes are made, there is no QA of the process. The implementation is priority over accuracy. When problems arise from the new process, there are always lots of broken pieces that have to be cleaned after the fact.

    Recommends
    Positive Outlook
  3.  

    Good ideas with poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Credit Acceptance full-time

    Pros

    growing company with good financial backing and deep technology needs

    Cons

    company is fragmented by business units with little "enterprise" culture or vision. There is competition between business units to achieve their own goals without regard to the integration and support for the entire company to grow.

    Advice to ManagementAdvice

    Listen to the quality people in the company including new hires who have great ideas from other companies. Transitioning form a growth company to an operating company is a big step and will required dramatic cultural changes.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Credit Acceptance

    Pros

    Good pay and benefits. Offers a product that is effective in the marketplace. Easy to sell. Great hours and work with some pretty good people.

    Cons

    Direct supervisors have TOO MANY meetings. It is ridiculous at times! Especially when all the supervisors go into more than 1 multi hour meeting on any given day. Although they are not always needed it is good to have them there when you need them. Interdepartmental communication is difficult. Sales reps find themselves spending a lot of time chasing documents, managing titles, and helping with the underwriting process. Sales need to be spending more time signing and training and less time working every aspect of the business.

    Advice to ManagementAdvice

    Honestly, the funding department should get paid more. Make the funding department the place to be so that everyone wanted to be in funding. Only the best could make it though. Set realistic goals and actually follow up on them. Use performance tracking as a way to determine who should stay and who should go. The company has a strong future and will continue to grow, but slight tweaks would certainly make dealers want to use is more.

  6.  

    Do not do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collector in Forest Park, GA
    Former Employee - Collector in Forest Park, GA

    I worked at American Credit Acceptance full-time (more than a year)

    Pros

    Great hours and very open schedule

    Cons

    Poor culture and needs to improve asap

    Advice to ManagementAdvice

    encourage your people more

    Doesn't Recommend
    Negative Outlook
  7.  

    Inconsistent treatment of employees depending on department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Spartanburg, SC
    Current Employee - Anonymous Employee in Spartanburg, SC

    I have been working at American Credit Acceptance full-time (more than a year)

    Pros

    Potential opportunities for advancement. Decent health benefits. Fair PTO policy. Can be great for entry level employees with a college degree.

    Cons

    Unrealistic goals set on performance evaluations. Constantly changing targets. Management and supervisors frequently do not care about advancement of their employees-just themselves.

    Advice to ManagementAdvice

    Pay your production workers more. Recognize ALL departments. Don't protect all of senior management. Turnover is high for a reason. People may be afraid to burn bridges when they give their exit interviews.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    a fast growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Credit Acceptance full-time

    Pros

    everyone's work matters for the company and you have the opportunity to communicate with senior management

    Cons

    nothing really cons. Everybody is working together to improve

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Risk department, frustrating vision and management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Credit Acceptance full-time

    Pros

    Very close knit Risk group, lots of great people and managers. The culture there is excellent. Time off is pretty good, work-life balance is what you make it: if you want to work a lot you can, or you can leave after 40 hours. Lots of focus on personal growth and development.

    Cons

    Inter-departmental communication / relations were rough. Pretty negative atmosphere around the company in general. Confused management.

    Advice to ManagementAdvice

    Change around the reporting team to put them in charge of all aspects of things on the report server. Push more resources into IT. Stop being negative when you are talking to each other and to employees. Snide remarks don't help business.

    Recommends
    Disapproves of CEO
  10.  

    general review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Credit Acceptance

    Pros

    a lot of opportunities in South Carolina

    Cons

    not much pay compared with the positions from other financial services

  11.  

    The pay is ok but the growing pains of the company make it a difficult organization to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Credit Acceptance

    Pros

    The pay and it's a nice office (depending on which building you're assigned to).

    Cons

    Personal growth, high turnover/job instability, and the culture

    Advice to ManagementAdvice

    Try to make it appear that you know what you're doing--at least for the benefit of your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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