American Eagle Outfitters
3.3 of 5 757 reviews
www.ae.com Pittsburgh, PA 5000+ Employees

American Eagle Outfitters Reviews

Updated Apr 23, 2014
All Employees Current Employees Only

3.3 757 reviews

                             

84% Approve of the CEO

American Eagle Outfitters CEO Robert Hanson

Robert Hanson

(198 ratings)

62% of employees recommend this company to a friend
757 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "There are lots of fun incentives for employees and a great discount on products"
    in 120 reviews
  • "One of the best aspects of AEO is the employee discount"
    in 62 reviews
Cons:
  • "For one the poor sales associates hours are based off of how many credit cards they get"
    in 74 reviews
  • "Minimum wage, which is not a fun thing if you live in New York"
    in 43 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Career Opportunities
         

 

Good part time job without a lot of hours

Associate (Current Employee)
Albany, NY

I have been working at American Eagle Outfitters part-time for less than a year

ProsPretty flexible with schedules especially for classes. The people are friendly but the work environment and other workers are usually pretty good.

ConsThey want you to be extremely pushy with the customers for loyalty.

Advice to Senior ManagementMake sure all of the employees are on the same pages and are properly trained so some people don't have to go back and re-do everything again.

Yes, I would recommend this company to a friend

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  • Disapproves of CEO

 

Laid back work place.

Anonymous Employee (Current Employee)

I have been working at American Eagle Outfitters

ProsNice work environment, clean, management is really cool & the customers are decent too.

ConsGetting people to sign up for credit cards is tough. People just aren't interested.

Advice to Senior ManagementKeep up the good work. Keep putting your employees first!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

Great job

Sales Associate (Current Employee)
Glendale, WI

I have been working at American Eagle Outfitters part-time for more than 3 years

Pros-Discounts are fantastic.
-Push on credit cards built my sales ability well

Cons-"call-ins"
-poor relationship between store and district management

Advice to Senior ManagementListen to store managers, as unhappy employees make for poor sales.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • No Opinion of CEO

 

Enjoyable with flexible scheduling.

Anonymous Employee (Current Employee)

I have been working at American Eagle Outfitters

ProsStore discount, fun atmosphere, opportunity for advancement

ConsBeing scheduled to arrive early or stay late depending on daily sales volume, pushy about customer engagement

Advice to Senior ManagementPay attention to associate concerns, they are the ones on the 'front line'.

Yes, I would recommend this company to a friend

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Good Place to Work in High School

Anonymous Employee (Current Employee)

I have been working at American Eagle Outfitters part-time for more than a year

ProsFlexible hours, good training, decent pay, time off is given when needed.

ConsSometimes you are unscheduled for months, a whole LOT of inventory.

Advice to Senior ManagementPay closer attention when making schedules! Sometimes, most of the time you schedule someone during their off time.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Great Company, Great Benefits, Great Chances for Promotion

Jean-Expert/Stylist (Current Employee)
Greenwood, IN

I have been working at American Eagle Outfitters part-time for more than 3 years

ProsI love working at AE, the team atmosphere is great and really helps when trying to make the customer have the best experience possible.

ConsSometimes corporate fails to understand the needs of the stores and creates an unfortunate work environment for employees.

Advice to Senior ManagementListen to the stores and take the suggestions seriously.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company, but not much room for advancement

Assistant Manager (Former Employee)

I worked at American Eagle Outfitters full-time for more than a year

ProsIt is a great company and a fun place to work. The discount is fantastic- 40% off with an occasional 60% off. The brand is strong and it is easy to stand behind. The training is thorough and they have tons of tools and videos to help you learn.

ConsIf you have a successful mamangement team you will succeed and advance, but if you don't have the support of a strong district manager then you won't go anywhere. Floorsets are overnight and you will work over 40 hours, which is great if you're hourly.

Advice to Senior ManagementIf you know that someone is wanting to furhter themselves in the company, help them out and don't just say you will help them get there and then never do anything.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Good and friendly place to work.

Sales Associate (Current Employee)
Scottsdale, AZ

I have been working at American Eagle Outfitters part-time for more than a year

ProsI loved all of my co workers as well as my managers because they were all young and understanding when it came to things like calling out for whatever reasons as well as helping with schedule changes ect.

ConsManagers because they were so young would kind of go on power trips and do things that they probably shouldnt be doing like texting on their phones or just sitting in the office doing nothing. Most of the time they would just pass the bad jobs on to the other employees like running go backs and things like that. Not all of them, but some.

Yes, I would recommend this company to a friend

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Fun Atmosphere!

Floor Set Team (Current Employee)
Monroe, LA

I have been working at American Eagle Outfitters part-time for less than a year

ProsManagers are easy to work with, and friendly. The work atmosphere is an awesome place to be!

ConsI worked Floor Set. It was at night, thats the only con I have.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great high school/college job

Anonymous Employee (Former Employee)

I worked at American Eagle Outfitters

ProsBeing near fashion and getting new clothes all the time is great. Usually have short amount of hours.

ConsWork weekends. Manages to consume your paycheck.

Yes, I would recommend this company to a friend

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