American Eagle Outfitters Reviews

Pros

-meet some pretty great people
-fellow employees are usually fun and good natured
-discount is decent (50% off first two weeks of new merch, 40% off most days, 30% off clearance)

Cons

-terrible management
-extreme lack of respect from select managers (transphobic and homophobic statements made)
-CREDIT CARDS = evil
-no raise or offer of review after 1.5 years of working there
-"encouraged" to wear "properly gendered" clothing

Advice to Senior Management

Be more open minded and less judgmental and focus more on selling merchandise successfully rather than gossiping about customers or being lazy.

Pros

40% discount all the time
50% discount when there is a new floor set
Occasional $10 jean specials
Scratch off ticket incentives with free merchandise (I won free jeans)
Basically, if you already like their clothes and shop there a lot, it would be worth working there for the discount.
Managers are really friendly as are other employees

Cons

Not many hours, if you are not cashier trained you will be left off the schedule completely when it is slow until you are trained, which you have no control over.
Low hourly wage, do not expect much more than minimum wage.
Schedules often to not come out on time and it makes it difficult to plan your week ahead when it's Friday night and you still don't know if you have to work on Sunday.

Advice to Senior Management

Keep less people on payroll, so the people you do have can have more hours. It is ridiculous people will be left off the schedule completely for weeks in a row because they are not cashier trained, so offer the training sooner so your employees do not get discouraged.

Pros

good discount
great job for sales associates
software systems to help you do your job

Cons

-poor wages for sales associates, key holders and assistant managers
-poor training... thrown on the floor to sell instead of learning policy and procedures
-never trained on product knowledge, WHO American Eagle is and their history, the "4 B's"
-Only given bad feedback, never told when I'm doing a good job
-asked Dm for help because I would lose a manager each month because of their training and DM ignored me.
-I wasnt required to work more than 40 hours but was told I look like a bad manager when I dont.
-couldnt take lunch breaks and wasnt given lieu time for not being able to take breaks.
-

Advice to Senior Management

TRAIN YOUR TEAM!!! When they ask for help, respond! Doesnt hurt to tell your SM that theyre doing a good job once in a while so that way they feel valued and appreciated.

Pros

Great Discount. Nice/new offices. Dress code was shorts/jeans, tees, flip flops.

Cons

Untimely and poor communication on personnel changes from senior management.
Gossip.

Pros

the best part about working at American Eagle Outfitters is the discount and you get free clothes to wear as you are working.

Cons

The downside of working at American Eagle Outfitters is that you dont get time off whenever you want and there is no communication between management and their sales associates.

Advice to Senior Management

that you should get to know your sales associate since they are the first line of communication to the customers.

Pros

The people were great to work with.

Cons

I did not like the short shifts that were give.

Advice to Senior Management

Treat all employees the same.

Pros

AE has a great atmosphere and culture.

Cons

The workplace politics are a little tricky sometimes.

Advice to Senior Management

Continue being flexible with the work and life balance for employees.

Pros

Employee gets discount on shopping at AE.

Cons

The pay is low but you then in term get discount on clothes.

Advice to Senior Management

N/A

Pros

Works with your schedule, flexible hours and great environment

Cons

Closing sucks, staying till 3 am its not fun.

Advice to Senior Management

Needs to provide more feedback to the employees

Pros

-good for a student
-meet lots of new people
-great as a first experience in retail
-40%discount
-pretty friendly and understanding managers
-prizes for good performance

Cons

-not so great hours, at least during the holidays when i worked
-we had to push the cards, hate that
-got screamed at sometimes