American Eagle Outfitters

  www.ae.com
  www.ae.com

American Eagle Outfitters Reviews

Updated December 16, 2014
Updated December 16, 2014
1,066 Reviews
3.5
1,066 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
103 Ratings

Review Highlights

Pros
  • There are lots of fun incentives for employees and a great discount on products (in 168 reviews)

  • Great employee discount that you are able to share with family and friends (in 87 reviews)


Cons
  • They even made one girl cry because she "wasn't getting enough credit cards" while she was on register (in 95 reviews)

  • Work life balance is terrible with no rules to regulate hours between shifts (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great experience with AE; Started as a seasonal employee and became an Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Dallas, TX
    Current Employee - Assistant Store Manager in Dallas, TX

    I have been working at American Eagle Outfitters full-time (more than 3 years)

    Pros

    This may be lengthy but after 3 years I got a lot to say!
    As long as you show up for work with a positive attitude and some work ethic you will love this job. Your hours may vary but if you show that you want to be there the hours will be gladly given to you. There are almost ALWAYS contests going on that will have you going home with free clothes and prizes all the time! If you have a passion for the clothes, this is a great place for you. The discount for AE employees is out of this world. You will find no better anywhere else. Talk to your managers. Your managers are there to help you and be your gate to all things AE. If you want to have a career with American Eagle, make that known to your management team! They are always looking for motivated people and they love to promote within the company but they can only help you if you tell them you want that help. AE has an amazing atmosphere. Its fun and laid back and somewhere that is really fun to be. It is great though high school and college and even after. Your management team is key. I have worked in 3 different stores, 2 with great management and one with horrible management. The stores with great management teams have been what has kept me at American Eagle for 3 years.

    Cons

    The hours- with any retail job, the hours are hard. It's weekends and nights and even holidays. But it is challenging to find a retail job without these things. It just comes with the territory. Floorsets are especially rough. You are working 2 days out of the month over night (9p-5a sometimes) to put out new product. This is an optional position that gives you great money resulting from hours worked, but they are rough at times.
    The pay- Typically AE starts it associates out at minimum wage but with time raises do come. It takes awhile but they do. As a part-timer you may need a second job. Full time is reserved managers and Leads.

    Again, your management team is key- The one store I was in that had a poor management team was almost what made me leave and never look back. Your managers are what make your store amazing or what make them awful.

    Advice to ManagementAdvice

    Connect with your employees. If you do not, they will not work for you if they don't feel appreciated. Talk to them and listen to them. As a manager, I can tell you that if you give as much as you want from your associates, your store and the team there will do great and be happy.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    American Eagle is a company with high standards and high rewards, its not always easy, but over time it has been worth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Scottsdale, AZ
    Current Employee - Store Manager in Scottsdale, AZ

    I have been working at American Eagle Outfitters full-time (more than 5 years)

    Pros

    good pay for management, employee discount, schedule flexibility, good people, seasonal contests,

    Cons

    at times no work/ life balance, standards increase while resources have declined, turnover at associate level

    Recommends
    Neutral Outlook
  3.  

    Great all America company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Los Angeles, CA
    Former Employee - Inside Sales Representative in Los Angeles, CA

    I worked at American Eagle Outfitters part-time (less than an year)

    Pros

    Incentives Discounts Ambience Values fun

    Cons

    Prepare to have a lot of coworkers

    Advice to ManagementAdvice

    don't over hire.

    Recommends
    Positive Outlook
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  5.  

    Fun place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters

    Pros

    Enjoyed working with my coworkers.

    Cons

    Would have liked more pay during busy schedules.

  6.  

    Great Company! Visual Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Associate in Pittsburgh, PA
    Current Employee - Visual Associate in Pittsburgh, PA

    I have been working at American Eagle Outfitters

    Pros

    Great for college students or recent grads, hands on experience, learn tons of new things everyday, great discount, management is great to work with, great casual and chill environment!

    Cons

    The only think is the people that work seem to complain frequently about everything such as management, hours, ect. Not really sure why and it gets very tiring to hear all of the drama.

    Advice to ManagementAdvice

    Hire people who actually want to work there and actually love the company they work for

    Positive Outlook
    Approves of CEO
  7.  

    Decent part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Lead
    Former Employee - Merchandise Lead

    I worked at American Eagle Outfitters part-time (more than an year)

    Pros

    -Good people
    -Learn a decent amount
    -Relatively easy work
    -Most of the upper management seem like pretty competent people

    Cons

    -Bad hours, but that's just a given in retail.
    -Lower management can really be hit or miss.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters

    Pros

    great job while your still a student since hours are flexible, great way to meet new people when you work. discount is good and even better during the holidays

    Cons

    sometimes when your on call and you come in when they really didn't need you there.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It was really lovely. Good benefits. Fun young staff. Lots of cool things to buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk in New York, NY
    Former Employee - Clerk in New York, NY

    I worked at American Eagle Outfitters part-time (less than an year)

    Pros

    Flexible hours.
    Fun staff.
    Discounts
    Managers are super friendly. Quotas don't reall matter.

    Cons

    Being on your feet.
    Customers don't like when you are overly helpful.
    Forced cheerfulness.
    Christmas hours are long and arduous.

    Recommends
    Positive Outlook
  10.  

    Good so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Set/Sales in Naples, FL
    Current Employee - Floor Set/Sales in Naples, FL

    I have been working at American Eagle Outfitters

    Pros

    -Great atmosphere. All the employees I work with are fun, out going, very helpful if you run into a problem. Everyone works hard and helps out to get job done and the store running smoothly.

    Cons

    Hours/Schedule- working part time you won't get as many hours as you hope. Sometimes you won't know your schedule until last minute so you don't really know what shift or how many hours you'll be getting. Also employees end up having to work more hours then originally scheduled.

    Advice to ManagementAdvice

    Better opportunities and promotions for employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great employees with a fun and fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Tallahassee, FL
    Current Employee - Assistant Store Manager in Tallahassee, FL

    I have been working at American Eagle Outfitters full-time (more than an year)

    Pros

    Was able to manage over 40 employees and learn a lot in the process. The work load was always varied and was able to get appropriate time off with planning

    Cons

    Not much room for growth at the store level and not able to try new and different ideas to execute work

    Advice to ManagementAdvice

    Make sure to keep managers happy cause they directly affect the employees and how the store performs.

    Recommends
    Positive Outlook
    Approves of CEO

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