American Eagle Outfitters Reviews

Updated August 26, 2015
1485 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.5
Rating Trends
Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
214 Ratings

Pros
  • Fun people great discount nice people (in 168 reviews)

  • Great employee discount (30-60%) (in 87 reviews)

Cons
  • Getting people to sign up for credit cards is tough (in 95 reviews)

  • No regard for work life balance (in 28 reviews)

More Pros and Cons

1,485 Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    Current Employee - Sales Associate/Stylist in Mobile, AL
    Current Employee - Sales Associate/Stylist in Mobile, AL

    I have been working at American Eagle Outfitters part-time (More than 3 years)

    Pros

    I've been with this company for almost four years now through my college career, and they've provided a steady work schedule for me!

    Cons

    I wish we were granted more hours, but even at part-time, it'll be less than 20 hours.


  2. Stable with open growth potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Store Manager in Long Island City, NY
    Current Employee - Associate Store Manager in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Eagle Outfitters full-time

    Pros

    Good training, stable growth company, room for growth and promotions, excellent discount on well made product, great coworkers and customers on average,

    Cons

    Working with minors, constant flux in business makes planning difficult, corporate is sometimes hard to access resulting in lots of phone tag.


  3. Good job if you're young. I worked there all throughout high school.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Appleton, WI
    Former Employee - Sales Associate in Appleton, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters part-time (More than 3 years)

    Pros

    Employee discount. Flexible hours. Not hard work. The crowd who works there are usually pretty young so it's easy to meet people.

    Cons

    Can be boring and monotonous, all you do is fold clothes, organize messy shoes, do returns, cashier different customers and get yelled at for ringing something in incorrectly. It's not difficult whatsoever .

    Advice to Management

    This isn't brain surgery, don't treat it as seriously as you do.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Sales Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Wilmington, DE
    Current Employee - Sales Lead in Wilmington, DE
    Recommends
    Neutral Outlook

    I have been working at American Eagle Outfitters part-time (More than a year)

    Pros

    The discount Is great! Usually a very relaxed environment.

    Cons

    Payrate kind of sucks. Most of my paycheck goes straight back to the company


  6. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Eagle Outfitters (More than a year)

    Pros

    Good starting pay, Fexible schedule, able to switch with someone else, training is on the job

    Cons

    manager selection process could use some work as mine was very disorganized and a total mess

    Advice to Management

    Get a new one and store sales will skyrocket


  7. Well-managed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great starter job experience at my local mall. Much better management than some peer retail stores. Comprehensive training — I felt comfortable interacting with customers, managers and coworkers.

    Cons

    Pay was pretty low, but somewhat expected. Management turnover was frequent, so I would constantly be working with different people and have to build relationships from scratch.

    Advice to Management

    Management should try to not turnover as often, it really disrupts the American Eagle experience. Breaks should always be given, even during busy hours or weeks.


  8. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Auditor in Warrendale, PA
    Former Employee - Quality Assurance Auditor in Warrendale, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Eagle Outfitters full-time (More than 10 years)

    Pros

    The company is good to its employees, picnics, dinners, paid time off. Good supervisors, generally good workplace attitude. Ability to advance.

    Cons

    Not quite as many perks as there used to be. They moved my job to another part of the state. What a shame.


  9. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters full-time

    Pros

    store atmosphere, great relationship with coworkers

    Cons

    difficult to move up in the company


  10. collage junior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Edmond, OK
    Former Employee - Cashier in Edmond, OK
    Recommends
    Positive Outlook

    I worked at American Eagle Outfitters full-time (Less than a year)

    Pros

    fun, not boring, relaxed, great discount

    Cons

    scheduling conflicts, management could use a little more structure.

    Advice to Management

    better hours, more flexibility, maybe more benefits for collage students.other than that my experience there was really good.


  11. Outlet Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate | Cashier in Wisconsin Dells, WI
    Former Employee - Sales Floor Associate | Cashier in Wisconsin Dells, WI
    Positive Outlook
    Approves of CEO

    I worked at American Eagle Outfitters part-time (More than a year)

    Pros

    Fast-paced retail customer service. Great employee discount.

    Cons

    Difficult to receive reasonable-length shift assignments from management. (e.g. too short)



Showing 1,485 of 1,499 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.