American Eagle Outfitters Reviews

Updated April 26, 2015
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3.5
1,252 Reviews
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American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
148 Ratings

Pros
  • There are lots of fun incentives for employees and a great discount on products (in 168 reviews)

  • Great employee discount that you are able to share with family and friends (in 87 reviews)

Cons
  • They even made one girl cry because she "wasn't getting enough credit cards" while she was on register (in 95 reviews)

  • Work life balance is terrible with no rules to regulate hours between shifts (in 28 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Administrative Services Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Administrative Service Clerk/FedEx in Cranberry Twp, PA
    Current Employee - Administrative Service Clerk/FedEx in Cranberry Twp, PA

    I have been working at American Eagle Outfitters (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working on computers and FedEx machine daily.
    Working all the time it makes the time go by faster.
    Good company to work for.

    Cons

    I have no bad works to say about American Eagle Outfitters

  2. Consistent and full of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Lead in Chandler, AZ
    Current Employee - Merchandise Lead in Chandler, AZ

    I have been working at American Eagle Outfitters part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They give tons of opportunities to move up in their company. There are positions to fit every one. They give wonderful employee discounts. The training that AE gives to new employees ensures that the new employee is comfortable and educated on how to work there.

    Cons

    It can sometimes feel like all employees are juggling many different projects at once, which can get overwhelming at times.

    Advice to Management

    My advise to management would be to continue doing awesome! Store 598 is lucky to have such an awesome and hard working management staff.

  3. Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters part-time

    Pros

    Great atmosphere, discounts, co-workers, clothes

    Cons

    rude customers, standards, work, folding.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Auro (Sudan)
    Current Employee - Sales Representative in Auro (Sudan)

    I have been working at American Eagle Outfitters

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great place to work

    very fun

    Cons

    bad management needs to get more involved

    Advice to Management

    get more involved

  6. It was a amazing place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Evansville, IN
    Former Employee - Cashier in Evansville, IN

    I worked at American Eagle Outfitters

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Managers are great people. The atmosphere was incredible. Customers were always pleasant, never were rude. The pay was above minimum wage which was a plus.

    Cons

    Working late on Fridays. Not being able to eat lunch in a timely manner. Occasionally being called in to work on days you had off or potentially getting fired if you didn't show

    Advice to Management

    None keep it up!

  7. Helpful (2)

    Great high school to college job, I really love my discount of 40% off but it's increased since then

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Denton, TX
    Former Employee - Retail Sales Associate in Denton, TX

    I worked at American Eagle Outfitters part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount
    Work life balance
    Good training
    Understanding of the product
    Trusted by management

    Cons

    Not a lot if hours
    Credit card selling
    Low pay
    Customers

    Advice to Management

    Most your staff is college kids consider that they are pursuing degrees and going to school

  8. Amazing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Paralegal in Pittsburgh, PA
    Current Employee - Paralegal in Pittsburgh, PA

    I have been working at American Eagle Outfitters full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Care for their employees, treat them well, many wonderful perks to the job.

    Cons

    Rules are not enforced across the board, not every manager has "flexible" time. Some departments offer flexibility with time, some don't.

    Advice to Management

    Should make it a company wide policy and not up to individual managers. When the job is one where flexibility is ok, it should be allowed. Managers need to be more understanding of working parents and appreciate their team members more.

  9. Great place to work with a great employee discount.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jackson, MS
    Current Employee - Sales Associate in Jackson, MS

    I have been working at American Eagle Outfitters

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great for students, worked with my schedule, rewards for employees.

    Cons

    The shifts for associates are short.

  10. Amazing Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Vancouver, BC (Canada)
    Current Employee - Cashier in Vancouver, BC (Canada)

    I have been working at American Eagle Outfitters full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managers and sales/stock associates are very friendly and helpful. Very generous discount and other incentives for employees.

    Cons

    shockingly nothing, it has been a very pleasant experience to work at AEO.

    Advice to Management

    Keep up the great work!

  11. Love the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters

    Recommends
    Recommends

    Pros

    Great people and bosses and location

    Cons

    Had to stay late for floor sets

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