American Eagle Outfitters

  www.ae.com
  www.ae.com
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American Eagle Outfitters Reviews

Updated September 17, 2014
Updated September 17, 2014
952 Reviews
3.4
952 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
68 Ratings

Review Highlights

Pros
  • There are lots of fun incentives for employees and a great discount on products (in 129 reviews)

  • Great employee discount that you are able to share with family and friends (in 71 reviews)


Cons
  • For one the poor sales associates hours are based off of how many credit cards they get (in 80 reviews)

  • Work life balance is terrible with no rules to regulate hours between shifts (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great 1st job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chula Vista, CA
    Former Employee - Sales Associate in Chula Vista, CA

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    Great employee discount
    Flexible schedule
    Easy tasks
    fun environment

    It was a very good first job. Always something going on and definetly many people to attend. Everyone should work on retail at least once to know what is like the service industry and to know what it's like to be on the other side when you are shopping.

    Cons

    Too many associates, not enough hours for everyone
    Some weeks you don't even get hours.
    You HAVE to get credit card applications (min 3 daily)

    Advice to ManagementAdvice

    It would be great if you had some career plan, if sales associates knew the path to become assistant managers and managers.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Greatest work experience of my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  West Des Moines, IA
    Current Employee - Sales Associate in West Des Moines, IA

    I have been working at American Eagle Outfitters part-time for more than a year

    Pros

    Awesome positivity and work environment! Great managers and coworkers. Employee discount is great. Easy to work with on scheduling.

    Cons

    Some weeks, hours are cut shorter.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fast paced and learned a lot - corporate is very disconnected from stores.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at American Eagle Outfitters full-time for more than a year

    Pros

    Fast Paced and I learned a lot in the time I was there. Benefits/ Insurance package was also great. I received company funded short term disability when I had my maternity leave.

    Cons

    Extremely low pay and the corporate office is very disconnected to what is going on in the stores. They would implement things that would just not work and never asked for feedback on what works and what does not.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A decent place to work if minimum is acceptable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Greensboro, NC
    Former Employee - Sales Associate in Greensboro, NC

    I worked at American Eagle Outfitters part-time for more than 3 years

    Pros

    Discounts (40%), Time off was alright but needed to ask weeks in advance.

    Cons

    Management treated employees with inferiority. Closing was unorganized. No benefits and no growth. Working with younger crowd that may not have a strong work ethic.

    Advice to ManagementAdvice

    Allow benefits and prizes for sales. Motivate team members by making work enjoyable. Learn employees strengths and weaknesses and utilize.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Crazy High Demands

    Former Employee - Sales Associate  in  Santa Monica, CA
    Former Employee - Sales Associate in Santa Monica, CA

    I worked at American Eagle Outfitters part-time for less than a year

    Pros

    Upbeat environment. Great employer discount. Amazing coworkers!

    Cons

    Terrible management and company to work for

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Okay place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters

    Pros

    Amazing benefits
    Fun environment
    Training in different management positions

    Cons

    Horrible schedules
    Never enough hours for part time employees
    Askes u to do tasks with barley and floor coverage
    Salaries are terrible management has to leave the company and come back to get better pay

  8.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Associate
    Current Employee - Seasonal Associate

    I have been working at American Eagle Outfitters part-time

    Pros

    Amazing discounts even for seasonal associates. Has associate programs that give you amazing prizes/rewards.

    Cons

    As a seasonal associate they won't give you a schedule at all. There are times that you won't work the whole week. You may be a call-in bur chances are they won't be needing you for that day.

    Advice to ManagementAdvice

    Give the seasonal associates more credit and importance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    It was fun and exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Danbury, CT
    Former Employee - Sales Associate in Danbury, CT

    I worked at American Eagle Outfitters part-time for more than a year

    Pros

    I got to interact with people and customers which was the best

    Cons

    The pay wasn't that good.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters part-time

    Pros

    Lots of holiday hours, able to get days off when needed

    Cons

    Low paying, not flexible hours

    Doesn't Recommend
    No opinion of CEO
  11.  

    Sales associate

    Former Employee - Anonymous Employee  in  Eau Claire, WI
    Former Employee - Anonymous Employee in Eau Claire, WI

    I worked at American Eagle Outfitters part-time

    Pros

    Great discount. Friendly co-workers. Good way to earn sales experience with no pressure,because its not commission based.

    Cons

    Bad hours..Managers have bad attitudes

    Advice to ManagementAdvice

    Be a leader by example, treat all employees equal

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