American Eagle Outfitters

www.ae.com

American Eagle Outfitters Reviews

Updated January 26, 2015
Updated January 26, 2015
1,115 Reviews
3.5
1,115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
118 Ratings

Review Highlights

Pros
  • There are lots of fun incentives for employees and a great discount on products (in 168 reviews)

  • Great employee discount that you are able to share with family and friends (in 87 reviews)


Cons
  • They even made one girl cry because she "wasn't getting enough credit cards" while she was on register (in 95 reviews)

  • Work life balance is terrible with no rules to regulate hours between shifts (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate
    Former Employee - Stock Associate

    I worked at American Eagle Outfitters part-time (more than a year)

    Pros

    Discounts and upbeat environment.

    Cons

    Hours get bad in winter. Some managers don't care about you.

    Advice to ManagementAdvice

    Monitor management more closely.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Decent Pay, but horrible hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters part-time (less than a year)

    Pros

    Great discounts on clothes, great experience with customers, you can wear whatever you want, as long as your not wearing anything with other logos

    Cons

    senior employees feel like they are superior

    Recommends
    Neutral Outlook
  3.  

    It was fun but it's not worth working there when they never call u to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters

    Pros

    -people help you if you need it

    Cons

    -never get to work
    -you have to call every week
    -too many workers
    -get yelled at for every little thing

    Advice to ManagementAdvice

    American eagle needs organization.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at American Eagle Outfitters part-time (less than a year)

    Pros

    Friendly staff/coworkers
    Fun and relaxed environment
    Good employee discounts/sales
    Easy to learn/adjust
    Decent hours
    Plenty of employee benefits

    Cons

    Low pay
    Little to no chance of raises/promotions
    Managers are very anal
    Same music plays every day(switches once a month)

    Advice to ManagementAdvice

    Relax.

    Recommends
    Neutral Outlook
  6.  

    Great Brand, Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters full-time

    Pros

    The technology organization has made great strides in moving down the path of predictability and repeatability and has a few processes in place. Everyone seems committed to moving further down this path. As it's still at the ground floor there's a tremendous amount of opportunity to participate in moving the company down this path.

    Cons

    The Pro, in this case, is also the con. Since it is so early in the development of an SDLC the technology side of AEO is still heavily influenced by the whims of a few people at the top. This can sometimes to seem like the Shiny Object Syndrome.

    Doesn't Recommend
    Positive Outlook
  7.  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters

    Pros

    Great Benefits and field sales teams.

    Cons

    Upper Management-Zone VP leads with fear.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great experience with AE; Started as a seasonal employee and became an Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Dallas, TX
    Current Employee - Assistant Store Manager in Dallas, TX

    I have been working at American Eagle Outfitters full-time (more than 3 years)

    Pros

    This may be lengthy but after 3 years I got a lot to say!
    As long as you show up for work with a positive attitude and some work ethic you will love this job. Your hours may vary but if you show that you want to be there the hours will be gladly given to you. There are almost ALWAYS contests going on that will have you going home with free clothes and prizes all the time! If you have a passion for the clothes, this is a great place for you. The discount for AE employees is out of this world. You will find no better anywhere else. Talk to your managers. Your managers are there to help you and be your gate to all things AE. If you want to have a career with American Eagle, make that known to your management team! They are always looking for motivated people and they love to promote within the company but they can only help you if you tell them you want that help. AE has an amazing atmosphere. Its fun and laid back and somewhere that is really fun to be. It is great though high school and college and even after. Your management team is key. I have worked in 3 different stores, 2 with great management and one with horrible management. The stores with great management teams have been what has kept me at American Eagle for 3 years.

    Cons

    The hours- with any retail job, the hours are hard. It's weekends and nights and even holidays. But it is challenging to find a retail job without these things. It just comes with the territory. Floorsets are especially rough. You are working 2 days out of the month over night (9p-5a sometimes) to put out new product. This is an optional position that gives you great money resulting from hours worked, but they are rough at times.
    The pay- Typically AE starts it associates out at minimum wage but with time raises do come. It takes awhile but they do. As a part-timer you may need a second job. Full time is reserved managers and Leads.

    Again, your management team is key- The one store I was in that had a poor management team was almost what made me leave and never look back. Your managers are what make your store amazing or what make them awful.

    Advice to ManagementAdvice

    Connect with your employees. If you do not, they will not work for you if they don't feel appreciated. Talk to them and listen to them. As a manager, I can tell you that if you give as much as you want from your associates, your store and the team there will do great and be happy.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Worth, TX
    Current Employee - Sales Associate in Fort Worth, TX

    I have been working at American Eagle Outfitters part-time (less than a year)

    Pros

    Fun work environment
    Really great people

    Cons

    Busy need to be very quick

    Advice to ManagementAdvice

    Be caring
    Help out everyone

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    American Eagle is a company with high standards and high rewards, its not always easy, but over time it has been worth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Scottsdale, AZ
    Current Employee - Store Manager in Scottsdale, AZ

    I have been working at American Eagle Outfitters full-time (more than 5 years)

    Pros

    good pay for management, employee discount, schedule flexibility, good people, seasonal contests,

    Cons

    at times no work/ life balance, standards increase while resources have declined, turnover at associate level

    Recommends
    Neutral Outlook
  11.  

    Great all America company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Los Angeles, CA
    Former Employee - Inside Sales Representative in Los Angeles, CA

    I worked at American Eagle Outfitters part-time (less than a year)

    Pros

    Incentives Discounts Ambience Values fun

    Cons

    Prepare to have a lot of coworkers

    Advice to ManagementAdvice

    don't over hire.

    Recommends
    Positive Outlook

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