American Express

  www.americanexpress.com
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American Express Reviews

These reviews contributed towards 2011's Best Places to Work recognition. See ratings and reviews for all time.

Review Highlights

Pros
  • Usually a great work-life balance and they are very invested in their employees(in 398 reviews)

  • Home Based Servicing has a bit more flexibility given that it is a work from home position(in 59 reviews)


Cons
  • Amex is known for its work life balance but it is totally fake n wrong perception(in 68 reviews)

  • decision making processes and promotion of less qualified individuals(in 42 reviews)

109 Employee Reviews
Relevance Date Rating
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    New Hire

    Senior Manager (Current Employee) New York, NY

    ProsExcellent Work Life Balance. Friendly cooperative work envirionment.

    ConsWas overwhelmed for the first couple of weeks

    Advice to Senior ManagementMore detailed onboarding process, annual fee waivers for employees on card products

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Some opportunities...but not many.

    Finance Manager (Current Employee) New York, NY

    Pros-People are genuinely nice
    -Place were you can actually enjoy going to work
    -Management support for learning / pursuing new roles in various businesses
    -Good work / life balance

    Cons-Poor salary & benefits compared to similar finance positions in NYC
    -Fewer quality opportunities for advancement than before recession
    -Too much finance work is still pointless (either not necessary or disregarded by business partners when they make decisions)

    Advice to Senior ManagementTake care of your quality employees before it's too late. Now that the economy is improving, the best and brightest have already started jumping to other companies for higher compensation, promotion opportunities, or more interesting challenges. Also, there is still too much work being done by finance that is not needed (i.e. re-engineering opportunity).

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    good place to work

    Anonymous Employee (Current Employee) New York, NY

    Prospeople
    culture
    opportunities given
    ability to move around the company into different jobs throughout career

    Conspassive aggressive leadership
    pay
    benefits
    slow decision making

    Advice to Senior Managementmake decisions quicker. let people know where they stand instead of trying to sugar coat things

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Global Rengg projects

    Director: Finance (Current Employee) Phoenix, AZ

    ProsDiversity, focus on employees, long term benefits

    Conssalary, politics during change, slow to decision, no support for entreprenuership

    Advice to Senior Managementnegotiate at the time of joining the company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    amex review

    Anonymous Employee (Current Employee) Phoenix, AZ

    ProsStable work environment
    Lot of business domains

    ConsExpect to work long hours- weekends, holidays. Minimum 50 hours/week

    Advice to Senior Management-

    • Work/Life Balance
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    • Disapproves of CEO

    1 person found this helpful  

    too much work

    Team Leader (Current Employee) Tampa, FL

    Prosthe benefits are good in comparison to some other large corporations.

    Conspolitics - stressful working conditions - too many departments that won't take responsibility

    Advice to Senior Managementrevaluate the types of leaders you have in the Tampa office. Morale is horrible. leaders turn a blind eye to fraud and theft in this center.

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    NOt bad to work in business but sucks to be in technologies.

    Manager (Current Employee) Phoenix, AZ

    Prosflexible work schedule
    vendors do all the work, amex managers just supervise
    committed company

    Consslow progression
    bureaucratic
    Lack of opportunities
    Offshoring
    Technical leadership

    Advice to Senior ManagementGood job..keep it up

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    Amex - A Nice Place to Work

    Finance Manager (Current Employee) New York, NY

    Pros- People / Culture: Smart, fun, competitive but not cut-throat. And very diverse, too!
    - Employee Development: Expected to swtich positions every 18-24 months, potential for movement globally or across functions.
    - Work/Life Balance: Not always, but at least they try - It's always a goal each year.

    ConsAs with many large organizations, politics plays a big part in your career. Be aware that you must "play the game" if you want to get promoted, especially today where there are fewer promotion opportunities available yet the talent pool is filled with MBAs from top business schools, most of whom are smart and capable. Doing a great job will not get your promoted unless you have the right people/leaders helping you along the way.

    Advice to Senior ManagementMake sure to help those employees that are smart and talented stay long term and get promoted. The alignment process (year end ratings) can be frustrating if you are working in a more 'business as usual' type role whereas your peers, who you are being compared to at year-end, are in "project-based" roles.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Senior Managers at American Express

    Senior Manager (Current Employee) New York, NY

    ProsGreat work/life balance, lots of vacation time, the ability to move into different roles every 18-24 months, the respect the brand has...

    ConsTakes too long to get things done, way too much consensus building. Senior leaders claim they want innovation but it's a fight to get anything innovative accomplished.

    Advice to Senior ManagementReduce matrix structure, improve technology competencies, hire more external talent at senior levels.

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    pretty good for corporate

    Coordinator, Special Projects (Former Employee) New York, NY

    Prossalary and benefits make it worthwhile

    Conscorporate culture can be tedious

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

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