American Express Reviews

Pros

Great Brand /Company with decent benefits and pay

Cons

very policitcal. regardless of your tenure, you are only as good as your current years numbers. Successful sales roles earn higher targets and smaller territories and you could get pushed out.

Advice to Senior Management

Look at the average tenure in your Commercial Card division and try to stop the revolving door.

Pros

Great work life balance
Strong customer service ethic
Feature-rich products
Excellent marketing
Large budgets for marketing campaigns
Strong leadership of company

Cons

Very bureaucratic and hierarchical
Culture is very "corporate"
For many, hard to get promoted-mystery as to why some do
Resources are wasted on projects that are stopped suddenly
Lots of duplications in role

Advice to Senior Management

Create more informal environment between rank-in-file and management
Less emphasis on style, decks
Bridge gap between senior and middle management in terms of goals

Pros

worlwilde company where you can travel and change post everywhere

Cons

Worldwilde compagny where you must be the best to succed

Pros

American express is a good company for work life balance and advancement in finance. The company also has good facilities for children

Cons

american express as a company is consistent in performance but sometimes lacks the innovation and risk bearing attitude necessary for growth

Advice to Senior Management

management should look at expanding and thinking out of the box, breaking conventional boundaries to maximize growth in a digital environment

Pros

I really enjoyed most everything about working at American Express. I made great friends, the work was challenging and the benefits were good. I received regular salary reviews.

Cons

Although they tried every effort to make enough variance in schedules to accomodate everyone, sometimes the most appropriate shifts for my needs were already taken when it became my turn to select a shift.

Pros

incredibly competent and friendly colleagues

Cons

salary and benefits lag comparable NYC companies

Pros

AXP has a lot of smart people, as well a very friendly atmosphere with no sense of competitiveness. Good work / life balance

Cons

AXP has lower compensation than industry standards, as it is often viewed as a great training ground for leaders, thus not needing a necessarily high compensation in return for leadership and industry experience

Advice to Senior Management

As we are moving towards the digital age and all companies are looking to source talent, we are no longer competing with other payments businesses but other digital firms as well, and need to increase compensation to remain competitive with talent.

Pros

Opportunities for advancement. Good training. Excellent pay. Integrity

Cons

Should offer more opportunities to work from home.

Pros

Work life balance emphasized
Friendly Colleagues
Exposure to Senior Management is incomparable
Great atmosphere
Competitive Salary
Very structured internship program
Interns are treated like gold
Fun events outside of the workplace

Cons

Standing out can be difficult
Job tends to be very similar on a daily basis
Projects for interns should be more challenging
On certain days you can have a significant amount of free time

Advice to Senior Management

AmEx Executives as a whole are really great people, they treat all employees from interns to senior vice presidents equally and that is something that you can't put a price on. While leadership tends to make themselves very available to interns they don't seem to make themselves available to full time employees; so my only suggestion would be to make more of an effort to interact with everyone. In terms of salary; in this industry I believe it could be slightly more competitive.

Pros

*Room for advancement if you are willing to weather the storms (i.e.- constant restructuring, re-org's)
*If working virtual is important to you, this is the company culture

Cons

*Leadership are not industry experts
*many layers to get anything done. one department doesn't understand what the other is communicating.

Advice to Senior Management

Leadership needs to stop being the 'pretty picture' and get their hands dirty to get the job done.