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Glassdoor is your free inside look at American Express reviews and ratings in New York City — including employee satisfaction and approval rating for American Express CEO Ken Chenault. All 83 reviews posted anonymously by American Express employees.

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American Express Reviews in New York City, NY Area

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83 Reviews* in

Local CEO Approval

Local Company Rating

* Posted anonymously by employees (updated Nov 12, 2009) Ratings are reflective of location and job title.

American Express Chairman and CEO Ken Chenault

Ken Chenault

Chairman and CEO

77% Approve

“Satisfied”

3.7
1 - 10 of 83 American Express Reviews
  • Nov 12, 2009

    4.0

    American Express Senior Analyst in New York, NY:   (Current Employee)

    Pros

    Great marketing company with driven, intelligent employees and leaders. The corporate culture is relaxed and respects work-life balance at all levels. I can't say enough about the people. Amex employees are very social, involved and generally very nice people to work with. The company has a great reputation as a customer-focused marketing company. Innovation and creativity are valued and rewarded. Although the economy has had an effect on job mobility within the company, there is a strong culture of trying many roles within the company and this mobility is a key selling point for many employees.

    Cons

    Decision-by-consensus often means that projects move slowly. Upward mobility at the lower levels can be hindered by lack of MBA. Lately, job mobility has been stagnant, which has caused some employee unrest (this should free up soon.) Morale and corporate culture can vary dramatically by role, but even the "bad" groups are pretty good.

    Advice to Senior Management

    As the economy improves, leadership needs to promote overall job mobility within the company.

  • Senior Manager in New York, NY:

    “Good work life balance but passive/agressive management”

    Nov 6, 2009

    1 found helpful

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  • Marketing Manager in New York, NY:

    “A great place to start a career”

    Nov 11, 2009

    3 comments

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  • MBA Intern in New York, NY:

    “Marketing Intern”

    Oct 30, 2009

    1 found helpful

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  • Anonymous in New York, NY:

    “Excellent place to learn and grow”

    Oct 9, 2009

    5 comments

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  • Anonymous in New York, NY:

    “A great place to work”

    Sep 29, 2009

    1 comment

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  • Anonymous in New York, NY:

    “happy”

    Sep 18, 2009

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  • Vice President in New York, NY:

    “10 Yrs @ AXP”

    Sep 9, 2009

    1 comment

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  • Corporate Travel Counselor in New York, NY:

    “Fair Place to work, Below industry salaries”

    Aug 29, 2009

    2 found helpful | 3 comments

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  • Executive Assistant in New York, NY:

    “Great place to work (as long as your not an admin)”

    Aug 30, 2009

    1 found helpful

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1 - 10 of 83 American Express Reviews
American Express Overview (AXP )
Web
www.americanexpress.com
Industries
Size
5000+ Employees, $28B+ Revenue
HQ
New York, NY
Competitors


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