American Express

  www.americanexpress.com
  www.americanexpress.com

American Express Reviews

Updated November 25, 2014
Updated November 25, 2014
1,986 Reviews
3.6
1,986 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
1,452 Ratings

Review Highlights

Pros
  • Offers excellent work-life balance by offering flexible work arrangements (in 447 reviews)

  • The schedule my department has is amazing and there are work from home opportunities (in 62 reviews)


Cons
  • Amex is known for its work life balance but it is totally fake n wrong perception (in 76 reviews)

  • Consensus based decision making slows everything down, to a ridiculous extent at times (in 49 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President, Finance in New York, NY
    Current Employee - Vice President, Finance in New York, NY

    I have been working at American Express full-time (more than 3 years)

    Pros

    Collaborative, good work-life balance, supportive leadership. Ample opportunity to move roles, functions.

    Cons

    Cost-cutting in the U.S. Can be frustratingly consensus-driven - hard to make a decision. Year-end evaluations and promotions are very competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at American Express full-time (more than 3 years)

    Pros

    The work life balance at Amex is second to none. Terrific environment of really smart people. Strong company culture with lots of opportunities to grow and move around.

    Cons

    Too many layers of management. Lots of internal meetings and presentations. Reorganizations are pretty common.

    Advice to ManagementAdvice

    Continue to focus on the employees and empower them to succeed.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Fantastic company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead IT Risk Security Analyst in Phoenix, AZ
    Current Employee - Lead IT Risk Security Analyst in Phoenix, AZ

    I have been working at American Express as a contractor (more than an year)

    Pros

    Good corporate culture of somewhat all inclusiveness.

    Cons

    Needs to review the hiring process in critical business units

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It was a life time !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Fort Lauderdale, FL
    Former Employee - Analyst in Fort Lauderdale, FL

    I worked at American Express full-time (more than 10 years)

    Pros

    Training great ! Promotions with in can happen, perks if your a collector you can earn more money's, team leader perks.
    You got to interact to go up the ladder.

    Cons

    Working around life can be done with hours open in different work area's pay is good. and you can go further in life.

    Advice to ManagementAdvice

    Management is there to help if needed.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Professionally Exciting and Humane Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at American Express full-time

    Pros

    Collaborative environment
    Good training opportunities
    Very good life/work balance
    Global reach and occasion to work on significant projects
    Employee-focused

    Cons

    Matrixed environment with many layers to penetrate; which - in some instances slows down the process of getting projects through, however people are open to improvement.

    Advice to ManagementAdvice

    It would be helpful to have more opportunities for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    GREAT TEAM~! People are helpful and nice.very satisfied and it becomes a competitive group.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Express

    Pros

    grow up fast and have good environment.

    Cons

    benefits are not good based on the situation.

  8.  

    Excellent opportunity to advance and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Phoenix, AZ
    Former Employee - Financial Analyst in Phoenix, AZ

    I worked at American Express full-time (more than 8 years)

    Pros

    Amex does a great job of allowing employees to learn new skills which allow employees to advance throughout the organization.

    Cons

    The atmosphere can be competitive and stressful at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Company, some politics

    Former Employee - Manager - Risk Management in New York, NY
    Former Employee - Manager - Risk Management in New York, NY

    I worked at American Express full-time (more than 3 years)

    Pros

    GReat company, decent salary & Benefits

    Cons

    Politics can be a challenege4

  10. 1 person found this helpful  

    Customer Care Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Customer Care Professional
    Current Employee - Customer Care Professional

    I have been working at American Express full-time (more than 3 years)

    Pros

    work environment is great, the benefits

    Cons

    I have no complaints about the company

    Advice to ManagementAdvice

    I have no complaints about management. Overall, I have had great leaders

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Express

    Pros

    Great team building, opportunity to take on new responsibilities, working with some fabulous and interesting people.

    Cons

    Hard to advance. I hear many times that it is better to leave and add to your skills and experience and then apply for the position you are really interested in.

    Advice to ManagementAdvice

    There are some intelligent and highly motivated people in support positions. Give them opportunities to shine and advance.

    Recommends
    Positive Outlook
    Approves of CEO

Work at American Express? Share Your Experiences

American Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.