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Glassdoor is your free inside look at American Express reviews and ratings — including employee satisfaction and approval rating for American Express CEO Ken Chenault. All 213 reviews posted anonymously by American Express employees.

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213 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Nov 15, 2009)

American Express Chairman and CEO Ken Chenault

Ken Chenault

Chairman and CEO

66% Approve

“Satisfied”

3.5
1 - 10 of 213 American Express Reviews
  • Nov 15, 2009

    2.0

    American Express Associate Brand Manager in Toronto, ON (Canada):   (Past Employee - 2007)

    Pros

    - if you want a good (but not great) brand for your resume, Amex is relevant to you
    - entry-level employees are young, bright, generally lots of fun

    Cons

    - the Brand Managers (who are responsible for specific products and who manage the ABMs) are generally unremarkable
    - difficult to really distinguish yourself as ABMs are given limited autonomy/opportunity
    - execution rather than strategy focused role

    Advice to Senior Management

    - hire MBAs into ABM spots and then promote from the ABM core (the MBAs who go directly to the Brand Manager roles are generally pretty poor managers)

  • Senior Analyst in New York, NY:

    “Taking the good with just a little bad”

    Nov 12, 2009

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  • Marketing Manager in New York, NY:

    “A great place to start a career”

    Nov 11, 2009

    3 comments

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  • Anonymous in Phoenix, AZ:

    “Good company, but little job security”

    Nov 11, 2009

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  • Senior Manager in New York, NY:

    “Good work life balance but passive/agressive management”

    Nov 6, 2009

    1 found helpful

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  • Customer Care Professional in Phoenix, AZ:

    “Very Unprofessional Fortune 500 Company”

    Nov 7, 2009

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  • Analyst in Phoenix, AZ:

    “Great place to work”

    Nov 5, 2009

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  • MBA Intern in New York, NY:

    “Marketing Intern”

    Oct 30, 2009

    1 found helpful

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  • Anonymous:

    “We made money in spite of ourselves.”

    Oct 22, 2009

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  • Marketing Manager in Phoenix, AZ:

    “Overall, good company to work for”

    Oct 14, 2009

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1 - 10 of 213 American Express Reviews
American Express Overview (AXP )
Web
www.americanexpress.com
Industries
Size
5000+ Employees, $28B+ Revenue
HQ
New York, NY
Competitors


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