American Express

  www.americanexpress.com
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American Express Reviews

Updated August 17, 2014
Updated August 17, 2014
1,910 Reviews

3.6
1,910 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
1,426 Ratings

Review Highlights

Pros
  • Usually a great work-life balance and they are very invested in their employees (in 399 reviews)

  • Home Based Servicing has a bit more flexibility given that it is a work from home position (in 59 reviews)


Cons
  • Amex is known for its work life balance but it is totally fake n wrong perception (in 69 reviews)

  • decision making processes and promotion of less qualified individuals (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    l``

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good pay, good people, good opprotunities

    Cons

    somewhat boring, but overall a great place to work

    Advice to ManagementAdvice

    more female employees and better envrionment

  2.  

    Working at American Express was a great career experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Programmer Analyst  in  Phoenix, AZ
    Former Employee - Lead Programmer Analyst in Phoenix, AZ

    Pros

    I was given the opportunity to work on many exciting projects and work on great project teams.

    Cons

    Working hours could be challenging supporting a global organization with projects and resources spread out around the globe.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great benefits and average management in some cases

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great pay, bonuses and promotion within.

    Cons

    Some promoted to management without any merit. Great company, if you are lucky good management depending on the department, ask around about your potential boss before applying (lots of talent for most with some exceptions).

    Advice to ManagementAdvice

    Listen to your employees feedback about people who have been promoted from within but have no leadership skills

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  5.  

    With zero hesitation, I give Amex 5 stars!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager of Business Development
    Current Employee - Manager of Business Development

    Pros

    I love my career here at American Express. Although it's a huge company I feel like it's a start up atmosphere. We are highly compensated for what we do, our brand sells itself, we get cars completely paid for, even personal miles. I love my leaders, they truly listen and care. You won't find a better company, not ever!!! If you can get in, get in here!!!

    Cons

    Medical & dental aren't the best I've seen, but the other bennies more than compensate. I just recently started to be concerned about my position with all the changes taking place, that is the only down side to working at your dream job, the fear of losing it!!!

    Advice to ManagementAdvice

    I would just be more open to giving more freedom with expense accounts when it comes to sales people that need to represent our brand, not having the ability to pay for lunches isn't good.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager  in  New York, NY
    Former Employee - Senior Marketing Manager in New York, NY

    Pros

    Good culture, encourages employee growth and engagement. Cares about its customers.

    Cons

    Slightly lower than market salary. Culture is very passive-aggressive as well.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Not so great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Programmer Analyst  in  Plantation, FL
    Former Employee - Lead Programmer Analyst in Plantation, FL

    Pros

    Reasonale amount of PTO and Sick days, flexibility to work from home.

    Cons

    Management consists of way too many brown-nosers, Health Insurance sucks, and anything you say will be used against you.

    Advice to ManagementAdvice

    Nobody listens, it all about meeting those numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    American Express is an excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  San Diego, CA
    Former Employee - Business Analyst in San Diego, CA

    Pros

    They offer jobs that encourage a life/work balance with good compensation. They care about employees.

    Cons

    There can be many levels of approvals needed, which takes time to get.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work and have stability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Talented people. Good pay. Lot of training and growth opportunity. Stability.

    Cons

    Red tape. Control freaks all across. CYA metality.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very decent work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Programmer Analyst  in  Phoenix, AZ
    Former Employee - Lead Programmer Analyst in Phoenix, AZ

    Pros

    Flexible hours, great benefits. Lot of opportunities inside the company to move. In general very respectful work environment.

    Cons

    Things get done very slow. They still 1980 and 90s laptops and monitors :( . Too distributed and it is very hard to work there if you come from a past paced environment.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company to work for and begin your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work-life balance & flexibility to some.

    Cons

    Very Corporate- Lots of politics - sometimes unfair to some.

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