American Express

  www.americanexpress.com
  www.americanexpress.com

American Express Reviews in Richmond, VA

Updated October 3, 2014
Updated October 3, 2014
1,947 Reviews
3.6
1,947 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
1,428 Ratings

Review Highlights

Pros
  • Offers excellent work-life balance by offering flexible work arrangements (in 440 reviews)

  • The schedule my department has is amazing and there are work from home opportunities (in 62 reviews)


Cons
  • Amex is known for its work life balance but it is totally fake n wrong perception (in 76 reviews)

  • Consensus based decision making slows everything down, to a ridiculous extent at times (in 48 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1.  

    Nice work from home pop but metrics designed to fail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CCP in Richmond, VA
    Former Employee - CCP in Richmond, VA

    I worked at American Express full-time (more than an year)

    Pros

    Work from home flexibility to add and drop hours

    Cons

    Feedback metric poor. You could have 9s and 10s showing all month and the last night of the month they'd load 10 new feedback scores and you'd lose over half your incentive. When asked how the metrics were designed for weighting never got a straight answer.

    Advice to ManagementAdvice

    Be true transparent not vague

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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