American Family Care

  www.americanfamilycare.com
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American Family Care Reviews

Updated Jun 30, 2014

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All Employees Current Employees Only

1.8 6 reviews

0% Approve of the CEO

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D. Bruce Irwin, MD

(1 ratings)

17% of employees recommend this company to a friend
6 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It's just their business model...

    Anonymous Employee (Former Employee)

    ProsAFC is a good job for you if you're just starting out in the medical field (in fact, you've got a better chance of being hired if you've no experience...see "cons"), or if you need a little flexibility in your schedule.
     - AFC is big into cross-training. Come in with a open mind, and you can learn a lot and bulk up your resume.
     - Days are roughly 10.5 -11 hours, every other weekend, and you're working 3-4 days each week for a close to 80 hour pay period (ideally...of course there are variations). So, this leaves more days off during the week than usual to have your life.
     - There's a close working relationship with the doctors at most clinics, so, if you're of the inclination to pay attention, your can learn something about medicine that's not from books.

    ConsMost of the drawbacks to American Family Care stem from corporate's philosophy toward staffing, which can be summed by one word: cheap.
     - Don't expect to get paid what you're worth. AFC ridiculously underpays its staff. Managers, when hiring, are locked into a "salary worksheet" from HR which dictates what they can offer for any given position, which will usually rule out anyone with any experience or firm expectation to be paid the area standard. As such, AFC is a company largely staffed by short-timers who are either just starting out and are biding their time while they gain experience before moving on, or who needed a job and took one at AFC until they could find something better. Turnover is atrocious.
     - Most days, clinics are understaffed. This means that, if you are working, you'll be going non-stop, all day. You will rarely, as in almost never, actually get an lunch break. You may get to eat a bite here and there, or shove your food down as fast as you can while standing up, but 30 minutes to yourself? Nope.
     - Factor in the pathetic wages and long hours with no lunch with the fact that you have a work force predominantly of young, inexperienced, and sometimes immature workers, and you have a situation in which employees will call out frequently (especially on weekends) and, when notices are given, pray for two weeks and not the drop-of-a-hat. You will be often be called on your day off and asked to come in because so-and-so called out or quit. There are constant worker shortages at AFC, leaving those left behind to pick up the extra hours, and the slack. Schedules are always subject to change.

    Advice to Senior ManagementThere's a sense of disconnect between the clinics and corporate. Programs are instituted without warning the clinics (example: bad debt collection), and then you can't reach anyone at corporate to ask what's going on. Supplies are sent randomly or not at all from Purchasing while the clinics are hurting for them, with no explanation. There's an "us and them" feeling that shouldn't be there. As it is, a lot of people at the clinic level feel that anything shot up to corporate will only fall on deaf ears. That's too bad, because the corporate office should be there to support the clinics, not vice versa. Communicate!
     - The culture of constant turnover has created an environment in which there's very little institutional knowledge amongst employees. There's almost no one around any given clinic who's been there long enough to have "been there, done that", so everyone's constantly figuring things out anew. (Heaven help you if you have been around AFC awhile - you'll be asked everything all the time.) Other than the Learning Center, training resources are non-existent, and, as managers are usually stretched thin, employees are training themselves, sometimes incorrectly. (Sometimes they're not fully trained coming into the job). Consider creating a regional training position that could rotate between clinics, keep employees' skills updated and correct, and take that load from managers.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not worth it

    Anonymous Employee (Current Employee)

    ProsI don't have a pro. This is by far, the worst company I have ever worked for.

    ConsLow pay overpriced insurance benefits. Childish management/supervisors/co-workers. Non existent raises. Overworked. Six day work week no time for family. No chance for advancement.

    Advice to Senior ManagementPay your employees what they are worth instead of telling to work overtime to get money

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Long hours, low pay, no appreciation for employees.

    Anonymous Employee (Former Employee) Pelham, AL

    ProsGood benefits. PTO accrues from first day and can be used after 3 months. Excellent training IF you are hired in a clinic with the drive to help others succeed.

    ConsLong hours, even on weekends and holidays. Schedule varies and has no regularity. You don't leave until the last patient is finished, which could be 9pm depending on the chief complaint of the patients and the sign in time. Not condusive if you have a family with children. Quality of training varies - my trainer preferred to play on the internet and flirt with management and male patients. Insurance benefits are good, but very expensive for the low hourly pay. I left after four months... it just wasn't worth it.

    Advice to Senior ManagementTreat your employees with respect and listen/respond when they have a problem. Be positive instead of being negative all of the time - it will help boost morale and increase productivity. Reward a job well done. Doing those will help lower the already ridiculously high turnover.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Horificly under staffed and under paid

    Lab Technician/Cross Trained (Former Employee) Alabaster, AL

    ProsYou only work four days a week. Rotating weekends. Generally good benefits.

    ConsYou work 10 hour shifts. You schedule changes from week to week. They are one of the lowest paying companies around. You are crossed trained in everything but not paid for it. MANY days there isnt enough staff on the schedule!

    Advice to Senior ManagementMake sure there is enough staff! Don't pull your lab employees, front office employees, or xray to do your nurses jobs! Let the NURSES do their jobs! If your going to cross train, make sure you pay your employees to do all the work they are asked to do.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Underpaid and overworked

    Patient Relation Coordinator (Current Employee) Fairhope, AL

    ProsYou get to work with good people and maybe even make some new friends.

    ConsPatient Relation Coordinator only make $8.75 an hr and yes that is with front office experience. I know the back office doesn't make more than that. Your raise will make you LOL. You work almost almost 11hrs a day with no break or kunch. They say you can't even bring your phone in the building or get caught with it. You can't be caught with food in your mouth so I guess they want you to starve. The turnaround in this place is crazy. Yeah they pay you over time cause they can afford to with the low pay scale. They installed cameras to watch your every move, its really creepy they can watch you while they are away.

    Advice to Senior ManagementTreat and pay your employees better.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Overall I had a good experience

    Medical Assistant (Former Employee) Huntsville, AL

    ProsFamily atmosphere
    Get a alot of good training

    ConsLong hours and have to work alot of weekends
    Pay is not competitive with other medical facilities

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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