American Family Insurance

  www.amfam.com
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American Family Insurance Reviews in Atlanta, GA

256 Reviews

3.3
256 Reviews
Rating Trends

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American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
100 Ratings

Review Highlights

Pros
  • Had a decent work/life balance because I was hourly and no overtime was allowed (in 12 reviews)

  • Some good benefits, salary was good at starting point but annual raises were very low (in 17 reviews)


Cons
  • Bonus structure for upper management are 18-20% of salary (in 15 reviews)

  • Little to no movement once you get here (in 8 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1.  

    Good company to get in at an entry level, but that's about it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent Assistant  in  Atlanta, GA
    Former Employee - Agent Assistant in Atlanta, GA

    Pros

    Decent policy portfolio for property/casualty. Good company to get into for entry level out of college.

    Cons

    Terrible management verticals. Poor communication across different departments (sales, billing, underwriting). No health insurance offered for employees in agencies, only health insurance is offered to corporate employees.Claims are not taken seriously.

    Advice to ManagementAdvice

    If you want entry level producers and assistant agents to share the stress/goals of the agent, compensate them as such. Agents start at $45,000 plus commission with commission and book of business. Assistants come in at $12 an hour with virtually no commission and no book of business. No health insurance. No benefits.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    training was very poor and not consistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Producer  in  Atlanta, GA
    Former Employee - Producer in Atlanta, GA

    Pros

    the insurance itself is one of the best on the market and still recommend friends to another agent

    Cons

    poor training and unrealistic expectations of the the office team. over zealous performance expectations from the district office for the agent of the agency and the agents resulting in writing business that doesn't stay on the books. Cross selling is difficult due to the choices of life and health being limited and expensive

    Advice to ManagementAdvice

    if you want sales agents to do what they do best (sell) have your admin staff do the majority of the paperwork and inputting of information

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great job if you need a fast paycheck, but not a career move...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - CSR/Sales  in  Atlanta, GA
    Former Employee - CSR/Sales in Atlanta, GA

    Pros

    There is a lot of room for improvement, but only if you want to take the plunge and open an agency. You are a small business owner, but have big brother watching your every move! Most of the corporate staff is composed of former agents, doesn't say much about the "best and highest paying position"!

    Cons

    Their benefit's package is horrible! Before being hired, they promise "full benefits" - but after you're hired, you find out that you're actually an employee of a different outsourcing company and you don't receive health insurance, but a mini-med policy! What a joke! Before writing policies, you have to take photographs and discuss information with underwriter, for all policies! The company is about 20 years behind most of their competition.

    Advice to ManagementAdvice

    Make the agent's job a little easier and upgrade the technology and underwriting requirements to bring the company up to speed with all other companies!

    No opinion of CEO

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