American Family Insurance
3.0 of 5 247 reviews
www.amfam.com Madison, WI 5000+ Employees

American Family Insurance Reviews in Madison, WI

Updated Jun 20, 2014
All Employees Current Employees Only

3.1 68 reviews

                             

66% Approve of the CEO

American Family Insurance President & CEO Jack Salzwedel

Jack Salzwedel

(32 ratings)

58% of employees recommend this company to a friend
68 Employee Reviews Back to all reviews
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    Consultant

    Software Consultant (Current Employee)
    Madison, WI

    ProsGreat Management and Great Place to work

    ConsThere are a lot of work and all can work 24 hours

    Advice to Senior ManagementGreat Management. Consider to hire more employees, not consultants.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was a great place to work for a while

    Project Management (Former Employee)
    Madison, WI

    ProsBenefits were good for long term employees

    ConsToo many layers of management and stuck in the past culture makes it very political

    Advice to Senior ManagementPare down the layers of management and move forward with a very clearly defined vision to guide
    Leaving all to interpretation of multiple layers is very slow any stressful

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Application Developer

    Applications Development Engineering Specialist (Current Employee)
    Madison, WI

    ProsRelaxed environment, flex days, promotions

    ConsNeed some good process, salary.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    6 people found this helpful  

    Once Steady Ship is Floundering on a Sandbar

    Senior Business Technology Specialist (Current Employee)
    Madison, WI

    ProsWell established 401K plan and company pension plan. Dedicated workforce, committed to excellence and customer experience, and providing a quality insurance product for our customers.

    ConsDue to recent re-organizations, staffing has been reduced and amounts of work have drastically increased. Senior employees are being forced out and the climate is more of the same in the future. Leadership is on a squirrel hunt, not providing a clear direction for the future. While employee pay raises have been in the 1% o less range for the past few years, EVPs, Chief-officers, President & CEO increases have been in the range of 15-20%. Bonus structure for upper management are 18-20% of salary. The company is becoming increasingly top-heavy with management, and employees are left with long hours, lengthy to-do lists, and stressful conditions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Questionable Leadership and Decision-Making

    Anonymous Employee (Former Employee)
    Madison, WI

    ProsGreat work/family balance. Employees who care. Passionate agents. Company looking to support start-up businesses to enhance investment portfolio and stay on the cutting edge of new technology.

    ConsPoor decision-making. Relatively the same Sales Management team despite almost 10 years of stagnant growth.
    Put people into positions they are not prepared to be successful in- started a whole sales Call Center without anyone who ever managed a or even worked in a sales call center before.
    Seems like they are giving up on smart, performance-based marketing by putting greater emphasis on the brand and advertising and splitting up direct. Digital is a joke.

    Advice to Senior ManagementIts nice that you are loyal to long-time employees, but a time comes when you need to cut the chord.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Meh, they try. It's a decent way to pay a mortgage.

    Anonymous Employee (Former Employee)
    Madison, WI

    Pros-Flexible schedules
    -Nice people
    -Decent starting pay

    Cons-It was horribly unstable. They seem to like to do reorgs once a year so you may want to plan on reapplying for your own job at some point.
    -They are also squeezing people that have been there on the salary front too, leading to some of the better people leaving. That tends to lead to work piling on the people that are still there because they lag on hiring.
    -They also seem to have lost any loyalty to people that work hard and have been there for considerable amounts of time, which is always a morale killer.
    -Their vacation policy is somewhat outdated. You have to work there 5 years before there is any increase in vacation time.

    Advice to Senior ManagementI know you are feeling pressure to build in new directions right now because the market is tightening up but make sure you don't damage the foundation at your heart when trying to build. Things you do impact the way people view their jobs and the company.

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    3 people found this helpful  

    Downward spiral

    Corporate (Current Employee)
    Madison, WI

    ProsAmfam used to be the employer of choice in the Madison area. No longer! Very oppressive work environment, governed by fear in the workplace.

    ConsReorg, restructure, way too often. Cannot get it right. No measurable change in senior leadership leading to more of the same mediocracy, good ole boy network, and no appreciation for talent.

    Advice to Senior ManagementHire an outside consultant to 'transform' senior leadership level. Take a hard look at senior leaders as the source of declining customer satisfaction, retention and growth. You can only reorganize so many times to cull and blame lower level managers and employees for senior leader mismanagement and subjective, bordering on discriminatory, hiring and termination practices.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Agency Sales Manager Assistant

    ASMA (Current Employee)
    Madison, WI

    ProsRelationship building with colleagues and agents

    ConsLack of time management and productivity with upper management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Great place to work!

    Organization Effectiveness Consultant - Human Resources (Current Employee)
    Madison, WI

    ProsLarge company, lots of opportunities, good facilities, good city/location. Good management overall.

    ConsThere are some bad managers, as with most places. Sometimes the culture is low on accountability.

    Advice to Senior ManagementKeep moving to more clear accountability like you have over the past few years.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Nice Life/Work Balance - Little Growth

    I/S (Current Employee)
    Madison, WI

    ProsGreat work/life balance which comes from the top through all of the management ranks. Pay is good for the area, not so good compared to the industry. Pension and 401k matching are nice and the people are awesome. It's easy to see why people come here and then wait for retirement

    ConsLittle to no movement once you get here. Company is in a shrinking mode and is moving to off-shore whatever it can.

    Advice to Senior ManagementPromote from within and keep the offshoring to a minimum, Insurnace is a personal business and doesn't model the out-sourcing world of other industries.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at American Family Insurance reviews and ratings in Madison, WI — including employee satisfaction and approval rating for American Family Insurance CEO Jack Salzwedel. All 68 reviews posted anonymously by American Family Insurance employees.