American Family Insurance

  www.amfam.com
  www.amfam.com

American Family Insurance Reviews

Updated December 16, 2014
Updated December 16, 2014
297 Reviews
3.3
297 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
123 Ratings

Review Highlights

Pros
  • Had a decent work/life balance because I was hourly and no overtime was allowed (in 15 reviews)

  • Some good benefits, salary was good at starting point but annual raises were very low (in 18 reviews)


Cons
  • Bonus structure for upper management are 18-20% of salary (in 17 reviews)

  • Little to no movement once you get here (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Family Insurance

    Pros

    Great company to work for.

    Cons

    Not committed to vested employees

    Advice to ManagementAdvice

    Do better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Specialist
    Current Employee - Quality Specialist

    I have been working at American Family Insurance

    Pros

    Good benefits, good pay. Consistent yearly reviews. Pension and 401 K. Good vacation.

    Cons

    Have had 3 different positions and love my current position, however, just found out i have to reapply for my job a 2nd time in 2 years. They "restructure" once every 2 years and people get displaced.

    Advice to ManagementAdvice

    Actually talk and listen to the people on the front lines.

    Recommends
    Approves of CEO
  3.  

    Excellent experience, lots of opportunities and great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance

    Pros

    Opportunities for growth and networking, workforce is getting younger which is bringing in new ideas

    Cons

    Restructures can be common but are often effective and necessary

    Advice to ManagementAdvice

    Some level of inconsistencies in holding individuals accountable

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Damage Claim Field Adjuster
    Current Employee - Physical Damage Claim Field Adjuster

    I have been working at American Family Insurance full-time (more than 10 years)

    Pros

    Good work life balance. Pension and 401k Match.

    Cons

    Hard to advance as opportunities are not there and management structure is constantly re-evalutated/reorganized. I will never make it even to mid-point of my pay scale as the company gives poor raises then adjusts the scale every few years.

    Advice to ManagementAdvice

    This company used to be better to their employees. Field people miss out on some perks than the office workers and our productivity is so high that we can not take flex time like people in the offices.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    There's no where up from here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at American Family Insurance

    Pros

    Nice environment. Friendly staff. TV in lunch room.

    Cons

    Overworked and underpaid.
    Basically you have no life, you are in the office all day. Best employment opportunities are through corporate, not agent offices.

    Advice to ManagementAdvice

    Bonuses would be nice.
    Being able to leave the office early maybe once every two weeks would be wonderful.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Wonderful, family oriented company where you can grow and thrive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Madison, WI
    Former Employee - Office Manager in Madison, WI

    I worked at American Family Insurance full-time (more than an year)

    Pros

    Committed employees who give you the room to grow and advance your career with American Family. The Agent I worked for in the Madison area was great and very encouraging. I truly feel like your hard work gets noticed at AmFam. If it wasn't for my partner's job relocation I would have worked for the corporate office. Potentially 3 promotions within a 2 year span.

    Cons

    Sometimes getting time off could be a hassle and you get an employee at corporate who could be more challenging to work with, but this was minor.

    Recommends
    Approves of CEO
  8.  

    Wasn't for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Gig Harbor, WA
    Former Employee - Administrative Assistant in Gig Harbor, WA

    I worked at American Family Insurance

    Pros

    Room for advancement within the company itself not the individual agency

    Cons

    The pay was less than inviting for someone with almost 10 years experience.

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful  

    Been There

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Denver, CO
    Current Employee - Claims Adjuster in Denver, CO

    I have been working at American Family Insurance

    Pros

    Stable financially, however will never become the big player in the industry they want to be.

    Cons

    There were not a leader but a follower. If someone else h done it first they would follow their ideals about 1 or 2 yers later

    Advice to ManagementAdvice

    Become the leader not a follower

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Many exciting years with a lot of good experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Columbus, OH
    Former Employee - Claims Adjuster in Columbus, OH

    I worked at American Family Insurance

    Pros

    Excellent training, benefits and fellow co-workers

    Cons

    Management expectations almost unattainable with little compensation for workload.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Pip adjuster/ med pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance

    Pros

    Great schedule, work 9 days in a 2 week period. Salaries at or slightly above $50k

    Cons

    Lots of changes all the time

American Family Insurance Photos

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