American Family Insurance

www.amfam.com

American Family Insurance Reviews

Updated January 28, 2015
Updated January 28, 2015
313 Reviews
3.4
313 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Family Insurance President & CEO Jack Salzwedel
Jack Salzwedel
131 Ratings

Review Highlights

Pros
  • Had a decent work/life balance because I was hourly and no overtime was allowed (in 15 reviews)

  • Some good benefits, salary was good at starting point but annual raises were very low (in 18 reviews)


Cons
  • Bonus structure for upper management are 18-20% of salary (in 17 reviews)

  • Little to no movement once you get here (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance

    Pros

    People, culture, ethics, and direction are awesome. This company has changed my life.

    Cons

    Slow to move but getting better.

    Advice to ManagementAdvice

    Listen to customers more.

    Recommends
    Positive Outlook
  2.  

    Data Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance

    Pros

    Good company for career development.

    Cons

    Could not recall anything bad.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It has been great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance

    Pros

    Can be your own boss and make good money

    Cons

    Can be stressful at times

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    CTS Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CTS Tech
    Current Employee - CTS Tech

    I have been working at American Family Insurance

    Pros

    Great Job, training working with great people and company . If you get a opportunity take it

    Cons

    nothing is perfect but we have opportunity to give our ideas, one of the best companies I have work for

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Family Insurance

    Pros

    Work life balance
    Time off policy

    Cons

    Minimum full time postions
    Less talented persons

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working as an Agent Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance

    Pros

    Paid for my training, very flexible with my school schedule, learning something new everyday.

    Cons

    I'm use to fast work environments and this is not!

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Claims Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Family Insurance

    Pros

    Salary and benefits
    Flexible schedules
    Nice office environment

    Cons

    Limited career opportunities
    Biased management
    First line management inexperience

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Straightforward employer though not really room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent Assistant in Phoenix, AZ
    Former Employee - Agent Assistant in Phoenix, AZ

    I worked at American Family Insurance

    Pros

    American Family Insurance is a strong, stable company to work for and has been around for a long time. They have stong conservative values.

    Cons

    If you are looking for an up and coming company, with plenty of room for personal growth, the only way to do that is to become an agent. I worked in operations and you feel kind of stuck with nowhere to go but continue in a current position.

    Advice to ManagementAdvice

    Incentives to office staff would encourage them to stick around longer.

    Neutral Outlook
    Approves of CEO
  10.  

    Indentured Servant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent Assistant in Minneapolis, MN
    Former Employee - Agent Assistant in Minneapolis, MN

    I worked at American Family Insurance

    Pros

    Steady hours; able to establish relationship with clients

    Cons

    As an Agent asst you aren't technically an employee of American Family but of the Agent so no benefits, low pay, and no opportunity for advancement. No corporate support also means limited training and no consistency from one office to another. Most importantly, no HR office to enforce fair labor laws. The Agent will frequently be AWOL while you work the job of many so they can get a bonus.

    Advice to ManagementAdvice

    Offices needed to be run as franchises not as the Agent's personal plantation. Corporate needs to recognize the important role office staff provides and treat them as employees not replaceable office furniture. They represent the Company and in most offices are the ones doing all the work!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Made friends and learned what not to do!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Spokane, WA
    Former Employee - Anonymous Employee in Spokane, WA

    I worked at American Family Insurance full-time (more than a year)

    Pros

    I enjoyed meeting all the new people. I learned a lot of what NOT to do. The hours were flexible. Training was good.

    Cons

    No health insurance offered. Pay wasn't worth it. Many employee/agent turnovers. Finance plan sets up for the agents & AITs for failure. Managers cover for the agents, rather than reporting the misconduct such as: forging signatures, back dating policies, personal relationships within the office, sexual harassment, and more!

    Advice to ManagementAdvice

    Follow the laws and guidelines within the employee handbook.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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