American Food & Vending Reviews

Updated April 8, 2015
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2.4
18 Reviews
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Martin Wells
5 Ratings

18 Employee Reviews

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  1. Helpful (1)

    Graphic Design

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Design in Syracuse, NY
    Current Employee - Graphic Design in Syracuse, NY

    I have been working at American Food & Vending (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Flexible work schedule with understanding boss
    - Private office secluded from the rest of the company
    - Freedom to a certain extent with designs

    Cons

    -Management is very old fashioned
    -Little room for growth
    -Non-competitive salary
    -American cars park facing towards the building, foreign park away

    Advice to Management

    Management should become more in-tune with the trends of today. They have a very old school mentality and it is difficult to implement positive change

  2. Helpful (1)

    Good but not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support in Liverpool, NY
    Current Employee - Tech Support in Liverpool, NY

    I have been working at American Food & Vending full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Weekends off, are cool about taking time off, steady work most of the time.

    Cons

    Stagnation, no advancement/compensation in pay or position. Management will discriminate against tattoos that are exposed.

  3. Vending Route Driver. Earn your money based on effort.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Food & Vending full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Set your own schedule, within reason.
    Minimal supervision.
    Pay based on how much you're willing to take on.

    Cons

    Route logistics don't make sense-unwanted stops.
    Good routes make more money than management, creating a "stuck" feeling.
    Company wastes too much money on inferior routes/drivers.
    Benefits are a joke.

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  5. Helpful (2)

    Not very innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at American Food & Vending full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Had a great work-life balance. Opportunity to contribute to the growth of the organization. Just a phone call away from senior leadership.

    Cons

    Cookie cutter operations. Benefits were really expensive. Constant tug of war between the dining division and vending division. Should be working as a team.

    Advice to Management

    Work to reduce costs of benefits and promote more ownership from the local level.

  6. Treated like garbage !!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Food & Vending

    Pros

    mon - fri It is the only reason I stay !

    Cons

    If you are not the managers pet you are treated poorly . No matter how hard you work it is never enough ! I only stay for the hrs,

    Advice to Management

    I wish the DM would show up unannounced more often and see what their peons really go through everyday and see how management treats them

  7. HIre to Lay Off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Fort Worth, TX
    Former Employee - Cook in Fort Worth, TX

    I worked at American Food & Vending full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good start ups. Ample uniforms provided.

    Cons

    Accounts are often underbid, resulting in reduction of services after opening large, and eventual cancellations.

    Advice to Management

    Train Sales personnel to be realistic

  8. Perfect job for me while i was a student.

    Former Employee - Cook in Lenexa, KS
    Former Employee - Cook in Lenexa, KS

    I worked at American Food & Vending full-time (More than a year)

    Pros

    The Monday to Friday hours.

    Cons

    They had a freeze on all raises when i was there and require you work there a certain length of time before you can be promoted, which in my case screwed me out of a lot of money for a job i was doing anyway.

  9. Kitchen manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Food & Vending

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great Pay and Benefits weekends off / holidays

    Cons

    needs to use more consideration in selecting GM for the stores make sure they fit in and not allowed to hire former friend from other companies they work for

    Advice to Management

    DO NOT HIRE FRIENDS

  10. Helpful (1)

    AFV - a privately owned company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Food & Vending full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great work life, independent work environment, pay weekly, safety focused.

    Cons

    advancement is impossible, senior management is unconcerned with unit level employees,

  11. Helpful (8)

    Detailed Review, Simple Answer. Don't work for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Driver in Liverpool, NY
    Former Employee - Route Driver in Liverpool, NY

    I worked at American Food & Vending full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -You receive a weekly paycheck.

    -Benefits

    -You can eat and drink whatever you want off your truck (within reason but not recommended given that it is all junk food.)

    - You may meet some interesting people.

    - Many of the employees are alright people for the most part.

    -Limited flexibility in your start and end times.

    -Filling machines isn’t difficult but it is time consuming and it takes a quite a while before you will be proficient enough to fill them QUICKLY.

    TYPICAL DAILY DUTIES

    Log into your handheld review your deliveries for the day and see how many machines you have to collect.

    Pull your truck up to a loading dock.

    Grab your fresh/frozen food, milk, muffins from the cooler and any additional items from the warehouse such a Refresh Items, boxes of coffee or 5 gallon jugs of water for office coffee service and load them on your truck.

    Drive to your accounts.

     Go in check to see what and how much of each product machines need.

    Go back to truck load loose items into bins (chips, candy, pastries), load cases of soda and bins of loose items onto hand cart and haul it all in to the account.

    Place items in the machines.

    Change prices as applicable.

    Collect money as designated.

    Refill bill changers taking cash and remaining change out putting new change into the hopper.

    Refill coin mechanisms.

    Clean the machines. Wipe glass, dump coffee buckets, and coffee grounds garbage bucket etc. (cleaning coffee machines can be another time consuming pain especially when certain nozzles become clogged). Have fun cleaning a food machine when Amp or similar product is in there freezes and explodes.

    Refill forks, knives, spoons, condiments and roll napkins.

    Take care of any refunds.

    Deliver any office coffee product and have it signed for.

    Fix or call in any machines experiencing malfunctions. Typical errors are they will not take money, will not dispense product, no change returned, frozen compressors, or machine is just plain broken.

    After all accounts have been serviced, drive back to the warehouse.

    Upon arrival dock your truck (assuming there is an open dock available you may be waiting up to 30 min.)

    Inventory your truck if it’s the designated day.

    Clean your truck.

    Load the product for the next day onto your truck.

    Place your order for the following day.

    Turn in your money.

    Leave any spoiled items on a table (where they barely will even look at them)

    Park your truck in its designated spot.

    Put your keys in the locker and get the hell out.

    Cons

    -Pay is advertised as $13.70/hr to start which looks ok at first glance, with a small raise after several months and no further raise for quite a while after that. This position is actually SALARIED (which they do not advertise), there is NO COMMISSION, NO OVERTIME and that pay rate is based on a 40 hour work week, which you will likely NOT be working. (Note: It is extremely likely that they in fact DO NOT meet the criteria required for the overtime exemption and probably should be investigated.)

    -Work week in reality will typically be 45 – 50+ hours (That equates to $12.17 - $10.96 per hour)

    -Only one driver can be off on vacation at a time. With over twenty route drivers and only 52 weeks in year good luck getting approved time off especially considering some of the drivers have multiple weeks of vacation available.

    -You will be outside driving, loading and unloading in all weather conditions.

    -No formal training.

    -High attrition rate of employees due lack of incentives to work there and perform well.

    -No advancement opportunities other than laterally i.e. moving to a different route.

    -Accessibility at some locations is limited increasing the difficulty and time involved with loading machines.

    -Machines WILL breakdown and encounter various issues constantly. Some may warrant a service call while others are simple yet time consuming fixes the driver can perform.

    -Continually increased demand placed on drivers with routes being cut and new locations being added. You will be expected to continually perform faster so they can continually increase your workload without and increase in compensation.!!!

    -Management is clueless as to how things actually work out in the field and continually ignore employees and supervisors. They are only interested in numbers and their bottom line with total disregard for anybody which even includes customers at times. They clearly have no concept of inverse relationships such as the fact that quality of service will typically decrease with increases in speed and volume.

    -You will likely be expected to service a Refresh Express which is essentially an unsupervised (other than security cameras) self-serve convenience store, much akin to a self-checkout that you see at many grocery stores. It looks nice but it is an incredible pain to actually service. Every item type has to be individually scanned and placed into the account and you may have to set up and perform numerous transfers to accomplish this. For example, setting up one transfer for transferring items from your truck to the account then scanning all those items, setting up a second transfer for transferring items directly from the warehouse to the account then scanning those and setting up a third transfer to transfer outdated items in the account to damaged goods then scanning those. The time investment and the tedious nature of servicing this make it a nightmare.

    -Customers, now this does not denote all customers. In fact many of the customers are pretty easy to get along with. However if your timing is off and you end up servicing machines during a break you will be bombarded with numerous requests and complaints or just plain stupidity at times, i.e. I once saw a person buy and Amp that punctured when it dropped from a machine and they stood there with it spraying all over the machine, floor and then me when I approached them to take it away from them and throw it away. Or there was the time when I had to witness the horror of a crazy and creepy looking old lady walking down the hallway at bare ass from the waist at one account, I almost quit on the spot.

    -Inventory: Performing bi-weekly inventory of your truck this means you are counting every single little item on your truck and recording it. Annual inventory: where you count all items in all of your machines at all of your accounts. Refresh inventory (as if this thing wasn’t a pain in the ass enough already) typically once every two weeks inventorying all items in the refresh.
    -Nearly every other employee I’ve known there does not want to work for this company and are looking for the first opportunity they can to get out primarily because of the poor management/employee relations it seems. This pertains to office staff, maintenance, drivers and even supervisors.

    -Customers do not like this company because they know they are being robbed by outrageous markups on products and have also expressed their disgust for the salesman calling him and I quote “sleazy”.

    Overall Recommendation: Do not work for this company.

    Advice to Management

    Get to know your employees, try to make their jobs easier instead of more difficult, and actually go out on a route for a couple of weeks and allow the driver to supervise you while you perform their daily tasks so that you have a better understanding of what they have to deal with.


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