American Funds Distributors

www.americanfunds.com
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American Funds Distributors Reviews

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2.5
9 Reviews
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Recommend to a friend
Approve of CEO
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Mark Freeman
3 Ratings

Employee Reviews

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  1. Started bumpy but great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in Indianapolis, IN
    Former Employee - Team Manager in Indianapolis, IN

    I worked at American Funds Distributors full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    After change in senior leadership, customer service/marketing department promoted teamwork, developing associates, and manager development.

    Cons

    Higher as supervisor from outside co. and while went through product/technical training, no training on "how things worked, the culture". Should have had mentor/peer explain ins and outs.

    Advice to Management

    When you promote from within, culture is known. Hiring from outside - don't expect supervisors to jump right in and know the culture. Not something "trained" in class.

  2. To be or not to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Los Angeles, CA
    Current Employee - Associate in Los Angeles, CA

    I have been working at American Funds Distributors full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The health and MRP benefits are good

    Cons

    To be 'in the inner circle' or to 'be out'. One either has to 'fit in' with the higher ups regardless of your work ethic otherwise you are not 'a favorite' and do not get the special advantages. The culture of many years ago is gone. It is cut throat and who you know. Sadly, at the very top of the ladder, it is not seen how senior level managers treat people. Sr. managers do play favorites and ignore the fact that many people are lazy, come in late, take LONG lunches, disappear during the day, or even sleep at their desk hidden away in a corner. How can associates be online shopping all day instead of working? You tell a manger and it gets ignored because they do not want to deal with it and then they look at you as the bad guy for saying something.
    It's as though the great employees who have the highest work ethic and go above and beyond are not as valued as the 'so-so' employee who does enough to barely get by. Is it because the great ones raise the bar too high and makes the others look bad? Management needs to take a look around them and BE FAIR

    Advice to Management

    Before you make a list of who to lay off - look deep at everything. Work ethic, morals, integrity, honesty, dedication. These are the things that make a great employee and help the company to grow. Not the employee who can gossip with you all the time and who you share personal things with(that should not be shared) Need NEW management throughout. Very few have integrity and can be trusted. They are in it for themselves at whatever the cost.

  3. Helpful (1)

    Team oriented culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Market Support in Norfolk, VA
    Former Employee - Market Support in Norfolk, VA

    I worked at American Funds Distributors full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Lots of teamwork, feedback-based performance reviews.

    Cons

    The "ladder" for advancement is not clear.. it's difficult to figure out what you need to do to get promotions.

    Advice to Management

    Although the team is valued, there isn't much room for individual achievement.

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  5. American Funds was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adviser Marketing in Carmel, IN
    Former Employee - Adviser Marketing in Carmel, IN

    I worked at American Funds Distributors full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The people I worked alongside, adn teh managers I reported to, were all great people.

    Cons

    The salary was below competetive. Every time I requested a review with a salary increase, the request was denied. It wasn't until I resigned that they offered me more money.

    Advice to Management

    Pay people more.

  6. Helpful (1)

    Work is divided between many groups and everything is cookie cutter, don't expect to make alot of business decisions

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Retirement Coordinator in Norfolk, VA
    Current Employee - Relationship Retirement Coordinator in Norfolk, VA

    I have been working at American Funds Distributors

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    great benefits, lots of variety, great people, interesting to see how the work flow runs smoothly

    Cons

    Service is compromised for efficiency. Can be degrading the way they expect exempt personnel to account for each minute of the day. Also, can be degrading because they have a set answer for every problem. They do not like anything "out of the box" or anyone who thinks that way can be snubbed quickly even though they would never admit to being that way.

    Advice to Management

    People at the company make a difference not the efficient and wonderful work flow practices. TRUST that your employees are dedicated and devoted to doing the best job they can do instead of degrading them by having them enter a phone code each time they leave their desk. Make managers accountable for their staff and if someone is not performing deal with it on a case by case basis.

  7. ch-ch-ch-ch-changes...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Funds Distributors full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    thorough job training & on-site cafeteria

    Cons

    constant re-organization of management, job titles & responsibilities

    Advice to Management

    more transparency & meritocracy = increased trust and morale

  8. Large organization

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Funds Distributors

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good health insurance and retirement plan benefits

    Cons

    Limited opportunities for advancement in sales

  9. Helpful (1)

    Worst experience of my life.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Perfect If You Like to BE Paid to Sit Down, Shut Up, and Work
    Former Employee - Perfect If You Like to BE Paid to Sit Down, Shut Up, and Work

    I worked at American Funds Distributors

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Okay pay, good benefits that are being eroded by cost-cutting, great retirement plan.

    Cons

    Managers are control freaks and hypocrites. Culture emphasizes constant "feedback" and correction, which can have exactly the opposite effect when you realize you can't ever do anything right. Work is mind-numbing with poorly defined responsibilities that shift constantly, depending on "business need" - any personal flair or individuality will be beaten out of you. Attitude is "fall in line or there's the door". Career growth opportunities or coaching are nonexistent.

    Advice to Management

    If you don't really want to know what employees think, don't ask. Quit obsessing about silly details like phone scripts- focus on running the business, and let the "associates" handle the day-to-day work that you hired them to do. Live up to the fancy language you use to describe what your "vision" is, and your high opinions of yourselves - walk the walk.

  10. Helpful (1)

    American Funds Review

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at American Funds Distributors

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Benefits, Challenge of the Job, Intelligent People

    Cons

    Very Political, Secretive Organization, Micro-Management has been implemeted

    Advice to Management

    Be more honest and live up to your profession of "integrity."

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