American Funds

  www.americanfunds.com
  www.americanfunds.com

American Funds Reviews

Updated October 11, 2014
Updated October 11, 2014
48 Reviews
3.4
48 Reviews
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Kevin Clifford
1 Rating

Employee Reviews

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  1.  

    Top-notch, cream of the crop employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Center Support Representative in Norfolk, VA
    Former Employee - Mail Center Support Representative in Norfolk, VA

    I worked at American Funds full-time (more than 5 years)

    Pros

    Everything they do, they do very well. There is no half-stepping with this company! The health insurance and other benefits are phenomenal. I've noticed that the ones with negative things to say seem to be be folks who've had very little time in the job market or they've been with the company entirely too long and have forgotten what a good company it is!

    Cons

    They are very detail oriented - the demands of the industry require it.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Excellent Benefits.. Lack of Management Consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in San Antonio, TX
    Former Employee - Team Manager in San Antonio, TX

    I worked at American Funds full-time (more than 5 years)

    Pros

    The company offers excellent products and most employees truly believe in the value. Great bonuses and retirement plan.

    Cons

    In larger processing departments, associates constantly shifting among teams and different team managers/mgrs. Lack of consistency, expectations, and information.

    Advice to ManagementAdvice

    Engage associates in change. Keep them informed and involved as much as possible.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Started off great...ended as a sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Service Representative in Norfolk, VA
    Former Employee - Senior Client Service Representative in Norfolk, VA

    I worked at American Funds full-time (more than 5 years)

    Pros

    Great benefits- Great people to work with - Pretty decent pay- 2 bonuses a year

    Cons

    No work/life balance- no room to move up- tons of required overtime

    Advice to ManagementAdvice

    Pay attn to your employees needs or you will continue to loose great ppl

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    worst 6 months of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Funds

    Pros

    Pay and benefits are very good. The San Antonio Campus is beautiful with onsite Café, Gym, little Pocket Parks, Underground Parking.

    Cons

    Co-Workers that do not know you, don't work with you, may never have spoken to you feel the need to, and are allowed to give "feedback" to your Manager about silly things like what you appear to feel like.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Low technology / unique benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative
    Former Employee - Client Service Representative

    I worked at American Funds full-time (more than an year)

    Pros

    Depending on location, organic vegetable garden, all natural lighting in buildings, underground parking, healthy choices for breakfast and lunch, pre-made meals for dinner, and fitness facilities.

    Cons

    technology is stuck in the late 80's and early 90's. Management inept, progress takes forever to move forward, too much consolidation of positions, gender dominance works against other gender. If you are of a certain gender and want advancement it is a decent place. If you are the other gender and have no desire to ever advance, then it is for you too.

    Advice to ManagementAdvice

    use technology, change your current paradigm, think outside the box, listen to your employees

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    They are the standard I compare other employment experiences with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in Norfolk, VA
    Former Employee - Team Manager in Norfolk, VA

    I worked at American Funds full-time (more than 8 years)

    Pros

    Great Benefits. Insurance, retirement package, bonuses, in office subsidised cafeteria, culture - employee & family picnic, tickets to local events, etc. The greatest take away in my opinion was the financial and investment knowledge that I gained in the course of learning to assist shareholders has provided tremendous personal benefits too.

    Cons

    Very flat organization, more lateral growth opportunities vs. upward mobility. The overtime requirements were a personal issue for me at family rearing stage of life.

    Recommends
  8. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Funds full-time

    Pros

    The training program was excellent. They provided a great atmosphere with plenty of perks.

    Cons

    I lived an hour away, so the commute ended it for me. Nothing wrong with the company.

    Recommends
  9. 1 person found this helpful  

    Good company but they worry more about process than people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Funds full-time

    Pros

    good compensation, good values, nice long history

    Cons

    too rigid in their thinking, generally need to be "married to the company" to get ahead

  10.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Representative
    Current Employee - Systems Support Representative

    I have been working at American Funds full-time (more than 8 years)

    Pros

    American funds has a positive culture that promotes cooperation. There is an open door policy with upper management and everyone seems genuinely happy to be there. Depending on location, there is opportunities for advancement as evidenced by the many associates that have worked there for 5-10 years and more. Health benefits are slightly above par.

    Cons

    Overtime can be very taxing on the employees as they are regularly required to work 2+ hrs of OT a week. Some departments require a clear vision as to what their objective and responsibilities are. Salary is an unspoken topic because it ranges vastly depending on associate. Employee recognition is purely superficial.

    Advice to ManagementAdvice

    Make every accommodation to keep your good employees otherwise they'll leave for higher pay and recognition.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    First job out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Shareholder Representative, Multiple Internships in Norfolk, VA
    Former Employee - Senior Shareholder Representative, Multiple Internships in Norfolk, VA

    I worked at American Funds full-time (more than 5 years)

    Pros

    People and the retirement benefits.

    Cons

    No one got promoted, unless you had the right Team Manager, if you were one of the lucky few you could do internships (but don't expect to do that job for more than two years) you could do the work and never get the pay for that job, life balance is wack, pay is low, and the amount of feedback you get daily gets really old, oh and don't go 15 mins outside of your schedule, you will be forced to contact the scheduling department so they can turn around and report you to your Team Manager who will follow up with more feedback. I have seen many wonderful workers "rotated" or in other words bullied till they felt no other choice but to leave.

    Advice to ManagementAdvice

    There is no advice for management, there are thousands of people who work here, there are policies and procedures for everything, and management can't do anything because for a company this old it is self sustaining.

    Doesn't Recommend
    Neutral Outlook

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