American Hearing Aid Associates

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American Hearing Aid Associates Reviews

Updated April 13, 2015
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1.9
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Vince Russomagno
4 Ratings

Employee Reviews

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  1. To some the grass is greener elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in Chadds Ford, PA
    Current Employee - Employee in Chadds Ford, PA

    I have been working at American Hearing Aid Associates full-time (more than 3 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Like any organization, this one has challenges. Nothing unusual or sinister about AHAA, but nothing to write home about either. The middle management team here is excellent! They care about the customers AND the staff.

    Cons

    There has been a great deal of staff turnover -- mostly in the Sales team. New leadership may be a way to remedy the situation (time will tell). Although, it has been a problem for nearly all of the 20 years the company has existed, and may just be part of the nature of the job.

    Advice to Management

    Recognize the value of your staff. Not with the typical empty platitudes, but with some real recognition, and compensation for the office staff to match. You could use Sales incentive cash to do this, it would be money better spent .

  2. Culture devoid of competent leadership or genuine interest in employees lives in or out of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Chadds Ford, PA
    Former Employee - Associate Manager in Chadds Ford, PA

    I worked at American Hearing Aid Associates full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Even the high salary is not worth being associated with these imbeciles.

    Cons

    When leadership's mistakes become evident they terminate those below them. Read past that.

    Advice to Management

    Fire yourself and hire a competent, smart, caring team that puts vision on the hands of the managers, not you.

  3. Helpful (3)

    AHAA - ??????????

    Current Employee - Sales in Philadelphia, PA
    Current Employee - Sales in Philadelphia, PA

    I have been working at American Hearing Aid Associates full-time (more than 3 years)

    Pros

    The company attempts to foster employee development. They invest time in employee learning.

    Cons

    Very quick to make judgments on employees, especially newly hired ones. Always to the negative. They claim the processes improvements will lead to more "unit sales". Reality? Just like any sales flow, more leads (marketing), basic sales training, equals growth.

    Advice to Management

    Recognize what the game is. Recommend marketing and sales training. "Why" has nothing to do with it.

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  5. Improving Somewhat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - "manager" in Chadds Ford, PA
    Former Employee - "manager" in Chadds Ford, PA

    I worked at American Hearing Aid Associates full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people in the Home Office do good things and care about the customers and staff. Their work is under-appreciated.

    Cons

    The field reps are hit or miss. Some get it, others, not so much. CEO is bright, and knows how to get things done. President is smart too, focus is on tasks though, not the big picture.

    Advice to Management

    Cut the long-term dead wood. Not everyone deserves to be kept around just because they managed to make it through the last 15 years.

  6. Helpful (3)

    Brutal place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in New York, NY
    Former Employee - Regional Manager in New York, NY

    I worked at American Hearing Aid Associates full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent pay and benefits, which is how they get people to work there and stay there.

    Cons

    Very toxic and bullying atmosphere....very few people make it a year

    Advice to Management

    I don't think they would listen.....

  7. Helpful (3)

    Total Bait & Switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellmore, NY
    Former Employee - Anonymous Employee in Bellmore, NY

    I worked at American Hearing Aid Associates full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The employees are very pleasant to work with, and aside from decent pay, that is as far as the "pros" can go with this corporation.

    Cons

    After being hired under the pretenses that my position would entail marketing, as applied for, I found that this position was strictly sales pushing. After asking for the proper training to advance my role there, I received none.

    Advice to Management

    Be upfront and honest with your future employees. Work to better the relationships between the medical professionals, office personnel and telemarketers, as this was a constant issue to hear about one department whining about another. Also, I suggest your truly focus on the "why".

  8. Helpful (2)

    AHAA in my rearview Mirror

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager
    Former Employee - Associate Manager

    I worked at American Hearing Aid Associates full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good base. Good medical benefits. Great business model.

    Cons

    Inconsistent commission, toxic work environment. 90% turn-over in field. 100% turn-over of field managers. 9 or 10 Sales VP's in 11 years. 6 or 7 sales training directors too.

    Advice to Management

    Resign. President and CEO should have been turned long ago. They think they can do every employees job better than them. Its good to change out senior leaders every 5 yrs or so and that is what AHAA needs right now. Needs new leaders that can provide strategic leadership and not inconsistent/ever changing tactical directives, constant meddling and micro-management with no chain of command that cuts the knees out of the managers. You have some good reps and good managers; let them do their job.

  9. Helpful (2)

    High level sales and consulting position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Chadds Ford, PA
    Current Employee - Associate Manager in Chadds Ford, PA

    I have been working at American Hearing Aid Associates full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Excellent pay, benefits and perks

    Cons

    Little work-life balance for field sales employees

    Advice to Management

    encourage and support your employees

  10. Helpful (3)

    Lost Our Mojo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager/Director in Chadds Ford, PA
    Current Employee - Manager/Director in Chadds Ford, PA

    I have been working at American Hearing Aid Associates full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Wonderful, hard working people on staff. Committed and honest. Focused on customer service, high quality, and teamwork.

    Cons

    CEO is a visionary, but disconnected from the organization. President and Sales VP are "lost" but don't know it -- or can't admit it. Either way they need to step aside and let capable managers drive the strategic direction.

    Advice to Management

    Stop the turnover. 90% of the staff has less than 3 years in service, and most don't last a year.

  11. Helpful (7)

    Do not take a job here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Sales Manager
    Former Employee - Associate Sales Manager

    I worked at American Hearing Aid Associates

    Doesn't Recommend
    Doesn't Recommend

    Pros

    AHAA offered a decent base salary and a reasonable car allowance. It previously had attracted high caliber employees, many from United States Service Academies.

    Cons

    Inept new senior management which has gutted the organization. No communication with employees. Lack of understanding of the target market. Constantly changing focus. Lack of direction.

    Advice to Management

    New leadership is needed. Learn your target markets. Be realistic. Learn how to communicate down the line. Try treating people with respect.

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