American Hearing Aid Associates

www.ahaanet.com
Engaged Employer

American Hearing Aid Associates Reviews

Updated July 27, 2015
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1.7
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Vince Russomagno
7 Ratings

15 Employee Reviews

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  1. Helpful (1)

    Going downhill fast!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Hearing Aid Associates (More than 3 years)

    Pros

    Nice ppl to work with. Often received free lunch or donuts.

    Cons

    Benefits HAD been the big pro, now they are expensive and terrible. Mgmt doesn't have a clue how to manage. Stuck on the micromanaged cycle.

    Advice to Management

    Empower the staff. Stop the micromanagement. Stand behind your staff. If it's good for one, it's good for EVERYONE.


  2. Helpful (2)

    Upper Management Needs to Leave

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chadds Ford, PA
    Former Employee - Anonymous Employee in Chadds Ford, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly people in office and benefits were good.

    Cons

    Nobody takes responsibility for anything they do.

    Advice to Management

    Leave.


  3. Run don't walk from this oppurtunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Chadds Ford, PA
    Current Employee - Management in Chadds Ford, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very Nice People that work in the office in Chaddsford. Afraid to talk out loud and livening in fear every day but VERY nice.

    Cons

    The Top 2 Con's by far are the CEO and the President. Lost is the best way to explain them. No background in success or people management. When you have 75% turn over in 1 year or less it cant be 75% of the people. Sad case that the top 2 lead a life that is barren at best. That reflects in their jobs. They will throw a ton of money at you and be great in the interview. 2 months in you will begin to see what 75% of the people have seen.

    Advice to Management

    Leave


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  5. Helpful (2)

    RUN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great folks to work with in the office.

    Cons

    Don't take a job here. Turnover is super high. Management puts the blame on employees for anything to cover their tails. Very dishonest. Very shady things happening here with patients. If I could give this place negative stars, I would!

    Advice to Management

    Grow up. Learn how to "manage" your people and create a team -rather than using such tactics as making employees think they are going to get fired. Anxiety over whether you are going to keep or lose your job -when you are actually doing a great job is not the way to keep good people. Every person in the clinics is in fear of losing their job. Horrible, horrible place to work.


  6. To some the grass is greener elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Chadds Ford, PA
    Current Employee - Employee in Chadds Ford, PA
    Neutral Outlook
    Approves of CEO

    I have been working at American Hearing Aid Associates full-time (More than 3 years)

    Pros

    Like any organization, this one has challenges. Nothing unusual or sinister about AHAA, but nothing to write home about either. The middle management team here is excellent! They care about the customers AND the staff.

    Cons

    There has been a great deal of staff turnover -- mostly in the Sales team. New leadership may be a way to remedy the situation (time will tell). Although, it has been a problem for nearly all of the 20 years the company has existed, and may just be part of the nature of the job.

    Advice to Management

    Recognize the value of your staff. Not with the typical empty platitudes, but with some real recognition, and compensation for the office staff to match. You could use Sales incentive cash to do this, it would be money better spent .


  7. Helpful (2)

    Horrible Management, High Turnover Rate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketing Inside Sales in Chadds Ford, PA
    Former Employee - Telemarketing Inside Sales in Chadds Ford, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Hearing Aid Associates full-time (More than a year)

    Pros

    You get free lunch once a month, Some nice people here. Enjoyed making friends with some of the employees and working together.

    Cons

    Where do I start? Telemarketing department is a joke. You have to make 300-400 calls a DAY. They tell you that you need to have 5 appointments a day but they don't give you the necessary resources. When things go wrong with the management they fire the people under them. The management is dysfunctional in this department. Stays on cell phone all day. The turnover rate in this company is about 87%. This is not a career just a job. It's no longevity in it. Make one mistake and your out of there no question. No regard for the employees success in this company. PTO is accrued, you get 3 hours every two weeks so good lunch trying to take a vacation!

    Advice to Management

    Take responsibility for your lack of work. Pay attention to details and come up with a better plan that does not destroy your employees numbers and goals. Maybe new management would honestly be the best option.


  8. Helpful (1)

    Culture devoid of competent leadership or genuine interest in employees lives in or out of work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Chadds Ford, PA
    Former Employee - Associate Manager in Chadds Ford, PA
    Doesn't Recommend
    Negative Outlook

    I worked at American Hearing Aid Associates full-time (Less than a year)

    Pros

    Even the high salary is not worth being associated with these imbeciles.

    Cons

    When leadership's mistakes become evident they terminate those below them. Read past that.

    Advice to Management

    Fire yourself and hire a competent, smart, caring team that puts vision on the hands of the managers, not you.


  9. Helpful (3)

    AHAA - ??????????

    Current Employee - Sales in Philadelphia, PA
    Current Employee - Sales in Philadelphia, PA

    I have been working at American Hearing Aid Associates full-time (More than 3 years)

    Pros

    The company attempts to foster employee development. They invest time in employee learning.

    Cons

    Very quick to make judgments on employees, especially newly hired ones. Always to the negative. They claim the processes improvements will lead to more "unit sales". Reality? Just like any sales flow, more leads (marketing), basic sales training, equals growth.

    Advice to Management

    Recognize what the game is. Recommend marketing and sales training. "Why" has nothing to do with it.


  10. Helpful (1)

    Improving Somewhat

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - "manager" in Chadds Ford, PA
    Former Employee - "manager" in Chadds Ford, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Hearing Aid Associates full-time (More than a year)

    Pros

    The people in the Home Office do good things and care about the customers and staff. Their work is under-appreciated.

    Cons

    The field reps are hit or miss. Some get it, others, not so much. CEO is bright, and knows how to get things done. President is smart too, focus is on tasks though, not the big picture.

    Advice to Management

    Cut the long-term dead wood. Not everyone deserves to be kept around just because they managed to make it through the last 15 years.


  11. Helpful (4)

    Brutal place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in New York, NY
    Former Employee - Regional Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Hearing Aid Associates full-time (More than a year)

    Pros

    Excellent pay and benefits, which is how they get people to work there and stay there.

    Cons

    Very toxic and bullying atmosphere....very few people make it a year

    Advice to Management

    I don't think they would listen.....



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