American Heart Association Reviews

Updated April 18, 2015
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Employee Reviews

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  1. Helpful (5)

    Life saving to others but not employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Director in New York, NY
    Former Employee - Development Director in New York, NY

    I worked at American Heart Association full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great mission, great cause, great volunteers and survivors. Good online training and sales training.

    Cons

    Management never considers the circumstances, never motivates, never looks at how a real comoany manages and won't try new things.

    Advice to Management

    Listen to your next level down. Look outside your walls for better ways to manage...

  2. Helpful (8)

    Very high turnover in the QI division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heart Association full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Good benefits
    - Good onboarding process

    Cons

    - Horrible bosses
    - Very little care for Work/life balance in the organization.
    - Very high turnover (especially in the QI division)
    - Very disrespectful bosses

    The high powers in the West region know how bad the QI boss is and how much turnover they have exclusively because of HER, but they refuse to address it. Really good people continue to leave because of HER.

    Advice to Management

    If you see that a supervisor is causing A LOT of turnover in her division, try finding out why. Don't just allow it to continue to happen. If there is a lot of turnover, it may not be the employee's fault. Try looking at the practices of the supervisor

  3. Helpful (7)

    Great mission, terrible internal politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at American Heart Association full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent benefits, flexible work schedule, generous PTO/holidays. Great mission and dedicated volunteers. Women in top leadership roles.

    Cons

    Power plays, territorial, disrespect of people's expertise as professionals, a lot of back biting and politics to be seen and get ahead. Not a lot of opportunities for advancement. Pay is good for nonprofit, but not competitive in market.

    Advice to Management

    Better training for managers. Consider a person's ability to work with people before promoting him/her to leadership role.

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  5. Helpful (6)

    Great goals... poor implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QSI (Position Withheld)
    Current Employee - QSI (Position Withheld)

    I have been working at American Heart Association full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The 2020 goal is ambitious and a great idea. The research that is funded with the donor dollars is headed in a great direction, and lots of positive changes have occurred in the practice of cardiac medicine.

    Cons

    The actual implementation of their goals will be tough as new ideas are discouraged. When questions are asked, a non-committal answer is given with no follow-up (or worse, redirection away from the question) and then dropped. There is very little opportunity to grow within the company (there are always open positions, but not much in the way of actual career growth).

    Advice to Management

    Learn more about working with the strengths of your employees. The desire that many of them come into AHA with is crushed quickly with an attitude of either "we do it this way because we have always done it this way", or "we will make changes because the National Center developed them". Having a lot of changes over a short time span is not good for the longevity of a company as it looks like they have no clear direction.

  6. Helpful (1)

    Great. Excellent Coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Dallas, TX
    Current Employee - Analyst in Dallas, TX

    I have been working at American Heart Association full-time (More than 5 years)

    Pros

    Work Life balance is great for me in the position I am in.

    Cons

    None for me right now. When I was in a different department things were run almost as an internal consulting firm which made it difficult to deliver a quality product to the in house customer.

    Advice to Management

    Develop clear plan for advancement

  7. Helpful (8)

    National company that only wants cookie-cutter employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development in Harrisburg, PA
    Former Employee - Development in Harrisburg, PA

    I worked at American Heart Association full-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible hours, decent pay (especially for non-profit), benefits

    Cons

    Must do things company way, no creativity, even if employee achieves results. Only "yes" employees will be valued, even if not best. Other employees leave out of frustration. Management is not leaders.

    Advice to Management

    Hire leaders who will make good business decisions. Do not promote from within unless he/she is qualified.

  8. Helpful (9)

    Not a place for growth in your development career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development in Raleigh, NC
    Current Employee - Development in Raleigh, NC

    I have been working at American Heart Association full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great mission and volunteer network, dedicated & hardworking staff

    Cons

    The development side of this organization is not structured in a way that fosters donor-centric relationships but instead a quick fix, "steal from one bucket to fill another" mentality.

    Goals set by upper management are so far from the realm of attainability that staff are negatively affected year after year, and volunteers are consistently disappointed in results instead of being motivated or feeling a sense of accomplishment for their efforts.

    Additionally, development staff are not given empowerment over their relationships or events. Management maintains all key donor relationships, whether they be corporate or individual, and all fundraising and volunteer strategy requires management approval / facilitation. This process removes ownership from the staff - the people who are essentially accountable for the revenue bottom line.

    Lastly, there is zero home life balance. These positions are salaried and even though many of the staff work 50 - 60 hour weeks in the office and after hours, they are required to take vacation time to manage priorities at home like annual doctor appointments or occasional school delays. If you are a development staff with children, you are also required to take vacation time if the office is closed for inclement weather, while the rest of the office is permitted to work from home.

  9. Helpful (6)

    Slow your career here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director
    Former Employee - Regional Director

    I worked at American Heart Association full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Pay is good compared to some smaller non-profits.

    Cons

    No training. No career development. Seem to value good looks and personality more than substance. The turnover is eye watering. Some markets may see 100%+. AHA has a bad reputation in many markets because of this. Takes 2 years before they will match your 401k.

    Advice to Management

    Volunteers don't know everything....Try to retain good people. Empower employees to make decisions, especially those who have proved themselves. Consider training program for all positions. Invest in career development.

  10. Helpful (9)

    Great mission. Poorly run organization from the top down. Tremendous efforts will go unrecognized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heart Association full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Knowing the work you do for the mission is saving lives, providing training, and advancing research. Flexibility, sometimes. Week of Christmas off.

    Cons

    Very poor leadership. Outdated business models. Micro management without acknowledgement of successes, especially of those in support roles. Closed mindedness to change and new concepts in a constantly changing world. If you do have a great idea or accomplishment noticed, your manager will likely have no problem taking the credit.

    Advice to Management

    Try out the attitude of gratitude. Be thankful, genuine, and trustworthy leaders.

  11. It was a valuable experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Director in San Jose, CA
    Current Employee - Development Director in San Jose, CA

    I have been working at American Heart Association full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The role is extremely challenging, each person is responsible for managing a multiple county territory, with little support. The mission support is personally rewarding, but the AHA / ASA doesn't like to invite new ideas to the table.

    Cons

    The compensation is lower than if one worked in a private business sector, but that's one of the cons of working for a non-profit. Mircro-managing seems to be rampant in all divisions.

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