American Heart Association

  www.heart.org
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American Heart Association Reviews

Updated August 21, 2014
Updated August 21, 2014
325 Reviews

2.5
325 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Heart Association CEO Nancy A. Brown
Nancy A. Brown
205 Ratings

Review Highlights

Pros
  • Work/life balance (if you take advantage of it) (in 12 reviews)

  • Salary and benefits are competitive for a non-profit sector job (in 20 reviews)


Cons
  • Work-life balance is non-existent unless you are upper management (in 25 reviews)

  • Management, absolutely no work-life balance, salary, lack of appropriate training and time to acclimate (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    CPR/BLS Instructor

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructor  in  Conyers, GA
    Current Employee - Instructor in Conyers, GA

    Pros

    set your own schedule for your classes

    Cons

    some instructor may try to under cut your prices
    can't get the certification card on the spot (a few days turnaround)

    Advice to ManagementAdvice

    change the certification card turn around time

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    A cross between extremely political and extremely rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director Product Development  in  Dallas, TX
    Former Employee - Director Product Development in Dallas, TX

    Pros

    Extremely rewarding - you can and do make a difference in people's lives
    The research, the Guidelines and the training programs literally impact the difference between life and death. As an employee you have a part in that.

    Cons

    Extremely political. To the point where it is difficult to get things done if you are not the flavor of the month. Very entrenched "that's not the way we do it here" attitude, to the point where it has kept the organization in the dark regarding other issues and organization that are competitive for donation dollars. An overwhelmingly fear-based organization.

    Advice to ManagementAdvice

    Stop the nepotism and the cronyism. Hire and listen to younger employees. Listen to them, they are your new donation market..

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    The AHA organization is structured for sales and fund raising goal achievement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Funding Heart Research, Strong well managed organization

    Cons

    High pressure sales environment if that is what a prospective employee wants

    Advice to ManagementAdvice

    There are managers who treat their managees like children, showing no respect. Many of us were humiliated on weekly conference calls. However, that manager is still there and is successful getting results.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 6 people found this helpful  

    Don't walk, RUN AWAY from this organization!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Dallas, TX
    Former Employee - Business Analyst in Dallas, TX

    Pros

    There are some wonderful, hard-working employees, who believe in and support the mission of the organization; unfortunately, they aren't the ones making the decisions there...

    Cons

    The egregious waste of donor dollars by senior management is deplorable.

    The treatment of employees, by much of the management, ranges from indifferent to malevolent. Inequity abounds and politics run rampant with privileges and promotions because of who you know, not what you know or effort put forth.

    Career paths are non-existent...

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Dallas, TX
    Current Employee - Manager in Dallas, TX

    Pros

    Compelling mission. Working in the mission side is very rewarding and you see your work translated into impact. A lot of negative reviews I see are from development staff. Please don't let these discourage you. I know many development colleagues who are happy with their jobs.

    Cons

    Like all non-profits, too much work with too few staff.

    Advice to ManagementAdvice

    Look at where you are approving new positions. Sometimes there are other departments that need relief far more.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Corporate Events Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Mission side of the organization is great.

    Cons

    Income development is unorganized and dysfunctional.
    Senior leadership is more interested in short term gain over long term relationship building.
    Senior leaderships expectations of Executive Leadership and Board is a very heavy life and because of these expectations many bridges have been burned.
    No team work
    High turn over
    Departments work within silos and do not cross communicate

    Advice to ManagementAdvice

    Look at those offices and regions who have had a very high turn over (5 walk directors in 5 years, 4 gala directors in 5 years) something is wrong with this picture i.e. senior leadership.
    Give the field staff the tools they need to be successful.
    Realign organizational flow chart to open the doors of communication between departments, offices and affiliates.
    Standardize events through key consistencies and standard operational functions, so that all participants no matter the city have the same great experience.
    Saving lives is not a competition stop treating it like one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 8 people found this helpful  

    Warning: This may not be the best or ethical place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    Pros

    It is possible to find co-workers you'll enjoy working with and you may be one of the few lucky ones that can actually do a little bit of public good in your job.

    Cons

    Internal silos, politics, power-plays and a bit of an abusive/retaliatory management style make the work environment challenging. Also, if you think you'll be serving the public and doing good, follow where the association allocates donations - heavy overhead, large salaries and extensive entertaining at its national center and offices across the country. You may question how the AHA chooses to secure and spend money from corporate donors. And as an employee, you'll be pressured to donate as well.

    Advice to ManagementAdvice

    Be much better stewards of donor contributions and your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    This was a great company to volunteer for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The hours were good and the chance to network with other organizations was a bonus.

    Cons

    I wish I was there longer.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    The worst working experience of my professional career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Director
    Former Employee - Business Development Director

    Pros

    The work of the organization truly does save lives.

    Cons

    The management team of the Mid Atlantic states leaves much to be desired. It would make much more sense to have like size cities grouped together for the purpose of success comparisons.

    Advice to ManagementAdvice

    You should recognize that every market doesn't have the mindset of a Charlotte market. The small rural towns require a different finesse that larger cities. The expectations of both the volunteers and contributors is very different in smaller towns. Management should be more open to listening to the people of a given market and flexible to work within their comfort areas as opposed to being so set in stone to do fund raise the "corporate" way.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Perfect for stepping stone or sales professional. NOT suitable for fund raisers

    Former Employee - Director of Development  in  San Francisco, CA
    Former Employee - Director of Development in San Francisco, CA

    Pros

    You will work with some of the hardest working people. A lot of the volunteers are fabulous and care deeply about the cause.

    Cons

    Unqualified people are promoted to supervisory positions. There's a lot of talk about identifying leadership potential but the bottom line is the bottom line. If a person is successful or lucky in increasing sponsorship or private donors, it doesn't matter if the person displays a nasty attitude, huge ego, Mean Girls persona or is inarticulate (I've had several bosses with all these traits). The AHA talks a good talk but executive leadership puts on the pressure and it's an "at all costs to hit goal" environment. There is also a lot of distrust. MANY meetings-staff, department and 1x1. There are also a myriad of daily and weekly reports. All of this is time consuming and you are tasked with finding the time to also do your job. When you voice your concern that it's too much, you will be patronizing told that it's simple to do, you just need to manage your schedule better. It's irrational the expectations managers place On their staff but heave help you if you push back. You'll be out on their radar as someone who can't manage time wisely and raw also lazy.

    Advice to ManagementAdvice

    I give up. Management is told over and over again to change its ways but to no avail. So just be honest with applicants and state that this a sales position that happens to be with a non priority. Be honest and applicants won't be disappointed.

    Doesn't Recommend
    No opinion of CEO

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