American Heritage Federal Credit Union

  www.amhfcu.org
  www.amhfcu.org

American Heritage Federal Credit Union Reviews

Updated November 1, 2014
Updated November 1, 2014
15 Reviews
3.3
15 Reviews
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Employee Reviews

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  1.  

    Company that gives its employees a chance to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at American Heritage Federal Credit Union full-time (more than 10 years)

    Pros

    Company with a family type environment and promotes within aggressively. If you work on the feedback you receive, you are able to progress.

    Cons

    You must be able to feedback both positive and constructive criticism.

  2.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    American Heritage is a company that truly values its employees and members. They have a culture that respects and supports employees and understand the importance of a work-life balance. Bruce, the CEO, and his management team are friendly, approachable, and involved with employees at all levels. It is clear that AMHFCU understands that creating a 'Best Place to Work' helps to foster happy and productive employees. Employee contributions to company growth and success do not go unrecognized!

    Cons

    None - my experience has been great!

    Advice to ManagementAdvice

    Keep doing what you're doing! Continue to spread the positive energy and enthusiasm!

    Recommends
    Positive Outlook
  3.  

    Credible & Reputable Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CHIEF MARKETING OFFICER in Philadelphia, PA
    Current Employee - CHIEF MARKETING OFFICER in Philadelphia, PA

    I have been working at American Heritage Federal Credit Union full-time (more than an year)

    Pros

    Management team & staff are high caliber and give tirelessly to the employees, members, and community at large. The company supports a high volunteer spirit to the community. CEO is high energy with a tremendously large heart for the greater good. He cares about his organization, about the employees, and about the members overall. Fast growing, high energy, and high achieving. Remarkable Management Trainee Program, must see! Open door policy in a one team environment of collaboration and high achievement. Great diversity, recognition, high focus on employee health & wellness, have won Best Places to Work for several years in a row. I love working here! I will stay as long as they will have me.

    Cons

    Culture is strong in this one team environment, so if you are not a go getter promotion will not be handed to you. Strong promotional ability but it must be earned with actionable results fair to all. Wish this organization were Nationwide to allow member service commitment offered beyond just PA.

    Advice to ManagementAdvice

    Keep doing everything you're doing to support employees in this one-team environment! Thank you for all you do to keep us moving in the right direction.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Great company that cares about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heritage Federal Credit Union full-time (more than an year)

    Pros

    Family-oriented staff
    Friendly atmosphere
    Competitive compensation
    Good benefits package
    Great values and morals
    Community involvement

    Cons

    None present at this time.

    Advice to ManagementAdvice

    Great opportunity for advancement. The management staff seem to genuinely care about their employees. I feel valued at this company in a way that I have not experienced in my other employment.

    Recommends
    Positive Outlook
  6.  

    An excellent place to work with great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heritage Federal Credit Union full-time

    Pros

    I feel that American Heritage truly cares about their employees. It s a fun place to work and there is always something going on to recognize and reward the staff. The managers appreciate all of the hard work and dedication that their staff provides to the membership. We have so many employees who have been promoted because of that hard work and dedication. It is great to see someone who is successful in their current position move up to the next level. AMHFCU is all about promoting from within. The salary and incentive programs are great too.

    Cons

    I have not had a negative experience with this company and I am so excited to see how much it grows in the future.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Reorganization and realistic focus needed for success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heritage Federal Credit Union

    Pros

    As the saying goes. 20% of the people do 80% of the work while 80% do nothing.

    Cons

    It is quite suspect that all of the recent positive reviews were written on the same day. I worked there for too many years and against all odds continued to believe that I could make a difference. After all of that time it became clear to me that all of the success came at the sacrifice of the few. The waste of money is rampant spent on frivolous things such as landscaping and superficial appearance. Employees are underpaid and under appreciated. 12 hour days with no lunch is expected. This company has lost it's way. There are so many good people that work there and that is the only reason it has been able to hang on. They have a practice of an exit interview supposedly to grow and learn but it is actually used to target supervisors and managers that are not part of the inner circle. They do not give exit interviews to employees that they do not care to hear their opinion if it does not agree with theirs. But they will take the word of a short term poor performer and use that against a long term successful leader. I am so sad and disappointed that I wasted all those years.

    Advice to ManagementAdvice

    My hope is that someone finally speaks up and does the right thing for the members and the staff. You have the potential to be amazing but not with the current leadership.

  8.  

    Run don't walk to the nearest exit! What a bunch of lies!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heritage Federal Credit Union

    Pros

    You will work with some of the kindest hardworking people who selflessly give their time to the many charities that the credit union sponsors. Oh and the buildings are beautiful.

    Cons

    The CEO is an egomaniacal micromanager that rules by fear with a fake smile on his face. His minions fall in line and are so afraid to speak up or they will be gone that you are in constant fear of being escorted out.

    Advice to ManagementAdvice

    Stop with the lip service and mean what you say. Value your staff sincerely and put your money where your mouth is.

  9.  

    Worst place I ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heritage Federal Credit Union full-time (less than an year)

    Pros

    Growing company in an industry that is growing with intelligent financial decisions being made.

    Cons

    The place is run by a clique of bullies that treat new people with complete disdain. The meaner and more unprofessional an employee is, the more they are respected by management. The salary and benefits are bad and when you ask for more they tell you that they are a non-profit and can't afford it. Working there is like stepping back in time into the 1950's.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Really great and fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative I in Philadelphia, PA
    Former Employee - Member Service Representative I in Philadelphia, PA

    I worked at American Heritage Federal Credit Union full-time (more than 3 years)

    Pros

    Great day-shift hours.
    Clean and beautiful working environment.
    Friendly atmosphere.
    Good salary & benefits.
    Interpersonal skills building field. (Meet and greet new people all the time)
    Positive and upbeat company.
    Fun company events and activities.
    Closed Sundays and only open until 3pm on Saturdays.
    1 full hour lunch break. (really loved that!)

    Cons

    Poor management staff. (which, since I have been there, has been replaced and not all were terrible)
    Poor communication.
    Advancement opportunities were limited to a few employees. (over heard management speaking poorly of some employees when those employees were top performers in their branch)
    Advancement blocking by management in certain branches. (I speculate it was fear of losing the top performers and falling behind other branches)
    Management accused you of cheating if you worked hard and made high numbers with cross-selling products. (Very bad for moral and self defeating attitude)
    Co-workers are lazy and you will feel over-worked at some points. (stressful at times)
    No one cares about the low performance by fellow co-workers (but you will!).

    Advice to ManagementAdvice

    Growing company - doing well and I have noticed the implemented changes that have fixed a lot of the issues.
    Encourage employees positively. (People work harder when they are happy - that has been scientifically proven)
    This was and is a growing company and it is still young but headed in the right direction.
    Increase pay or give advantages to top performers not only in cross-selling but to the person who handles the most transactions, shows the most initiative, has the take charge positive attitude and leadership skills for the branches.
    Reward/Recognize your company cheerleaders for promoting growth when management fails.

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Says best place to work... not really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heritage Federal Credit Union full-time (more than 3 years)

    Pros

    Good People in work area

    Cons

    Pay, growth opportunities and yes men in upper management

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