American Honda Finance Reviews

Former Employee – worked at American Honda Finance full-time for more than 7 years

Pros – Work environment is great, people are easy to get along with, great benefits.

Cons – Company has lacked any growth in the last few years and promotions are scarce. Managers and supervisors do not reward those who do the most work.

No, I would not recommend this company to a friend

Current Employee – been working at American Honda Finance full-time for more than 7 years

Pros – It's easy to get promoted to the 2nd and 3rd levels
People are friendly
Management tries to be friendly with events and goodies

Cons – Management tries but is so dumb their attempts come off as appeasing little children, "have some candy everyone."
It's impossible to get promoted to the 4th levels and beyond (aka leadership positions)
Job performance surprisingly isn't important in any way
The only people promoted are best friends and kiss asses
With few promotions and hard work almost never being rewarded a very bad morale has set on the company the past few years
The company is slowly downsizing in almost every department with the exception of customer service

Advice to Senior Management – Hire people based on job performance not who is friendly or easy going. The best workers in my time there have all left and I'm on the verge of leaving as well. Hard work isn't rewarded but kissing ass is and don't take this as coming from an angry employee as EVERYONE thinks the wrong people are being promoted.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at American Honda Finance full-time for more than a year

Pros – Rooms for advancement
Good pay
Variable schedule
Learning about automobile industry
Constant Management feedback

Cons – -If you got hired through an agency, your job security is on the line at all times.
-Employees' opinions do not matter.
-Not a very friendly environment
-Keep your poker face at all times if you want to survive
-White supremacy belief

Advice to Senior Management – Managers needs to connect with employees. Managers are too focused on reports and they usually miss root causes of many problems. Managers will favor certain employees over other.

Former Employee – worked at American Honda Finance full-time for more than 3 years

Pros – Great opportunity for young people right out school. You will learn sales here as well as account and time management. You'll be a pro on the phones and in thinking outside the box. A great place to develop well rounded skills to be able o take in any direction. You can get a company car. marching funds 401k and a gym membership but you don't get any of that stuff if you are a temporary worker. Great training. You'll work your butt off but you'll learn a lot.

Cons – Bad pay, very low. You won't get paid like your peers who work at other jobs. You may be waiting for years before you get hired on full time from a temp to perm position. Turn over is huge here, about 50%! I had 12 managers in 5 years! No commission or bonuses, other auto finance companies do this, why can't Honda?

Advice to Senior Management – Quit moving around so much 12 manager in 5 years is really showing us that you care more about money and your own career. You change objectives on associates so much because of management shifts that your best workers go to Nissan and Hyundai! Also it would be great if you gave monthly bonuses like every other automotive finance company.

No, I would not recommend this company to a friend

Former Employee – worked at American Honda Finance full-time for more than 7 years

Pros – Benefits package, possibility for overtime, and company vehicle (permanent employees only)

Cons – Promotion is NOT performance-based as they make you believe. Management promote based on favorites and pass over more tenured, experienced and qualified individuals. Several EEOC law suits due to discrimination of sexual orientation, gender and race. Notified of mandatory over-time in less than 48 hours.

Advice to Senior Management – Give an opportunity for new supervision at Central Atlantic region before more EEOC complaints are filed.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at American Honda Finance as a contractor for less than a year

Pros – People were nice (colleagues and managers). That's about it...

Cons – Low pay, all hiring is done through temp agencies, no upward mobility at all, but plenty of lateral mobility (they'll move you around to different positions but you'll never get a raise).
The work is robotic. It's mostly repetitive computer processes. And if you're on the phones, it's the same conversations all day every day with dissatisfied customers

Advice to Senior Management – Get rid of the temp employment structure. Hire more people full time, pay them a decent salary, and you'll get more consistency

No, I would not recommend this company to a friend

Current Employee – been working at American Honda Finance

Pros – Lots of practice using a 10-key. Minimal multitasking. Closed major holidays.

Cons – If you are late just 1 min, you are warned and if you're late again by just 1 min - they can, have, and will terminate. You do the same thing all day, everyday for 8 hours - it's extremely boring.

Advice to Senior Management – Don't throw your associates under the bus when all the calls/shots are yours.

No, I would not recommend this company to a friend

Current Employee – been working at American Honda Finance

Pros – The Honda culture welcomes input from associates at all levels and empowers their employees with experience, pay is fair, benefits are very good. Promotions based on merit, ability and potential of employee.

Some employees want things handed to them. This isn't a government job, if you expect a promotion or raise based on years of service this probably isn't a fit for you.

Cons – Pay could be better. When you factor in the benefits (pension, 401K, car benefits, health insurance, life insurance, etc) it's actually a lot more than most people think.

Advice to Senior Management – Awesome company, I love working for Honda and feel our Managers have us going in the right direction.

Yes, I would recommend this company to a friend

Current Employee – been working at American Honda Finance

Pros – great benefits
open door policy with management
front-line associates are encouraged to suggest and implement change

Cons – relocation policy
majority is call center environment

Advice to Senior Management – Don't lean so heavily on your relocation policy that you lose your good associates who want to move up but their relocation status is no.

Former Employee – worked at American Honda Finance

Pros – The benefits are the only good reason to work there. Very little deduction from your paycheck, very small co pays.

Cons – Overly structured- they will treat you like you're in elementary school. Everything is scheduled from your lunch to your breaks and they even have an opinion about when you should use the restroom.

No career path- the organization is so flat that there's a HUGE bottle neck for promotions as is. Then, they make it worse by requiring certain #s of lateral trans etc. It's impossible to get promoted.

Pay- It's horrible. Nobody with a college degree should be making barely $30k a year or less.

Two faced management- Are always talking philosophy to your face, but are always trying to figure out how to get only what they want out of you. They don't care about their employees.

Advice to Senior Management – Respect your employees, don't be overly controling, pay more, reward for a job well done with something real (sorry. a granola bar didn't do it for me), lighten up. It's a freaking call center...

No, I would not recommend this company to a friend