American Hotel Register Reviews

Updated August 28, 2015
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3.3
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Recommend to a friend
Approve of CEO
American Hotel Register President Angela Korompilas
Angela Korompilas
16 Ratings

Pros
  • Great people, often very friendly (in 5 reviews)

  • Everyone is always so welcoming and willing to help however they can (in 3 reviews)

Cons
  • Work-life balance is a big issue (in 3 reviews)

  • management is a micro management (in 3 reviews)

More Pros and Cons

61 Employee Reviews

Sort: Popular Rating Date
  1. Great Company Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at American Hotel Register full-time

    Pros

    Great company atmosphere and culture. Very inclusive of everyone and willing to provide additional training and support to those that need it. Frequent company and department meetings to keep all employees informed. Everyone is very approachable and welcoming.

    Cons

    High turnover rate within the merchandising team. Probably due to uncompetitive pay and not promoting from within. Often would see company hire unexperienced managers from other industries while not making an effort to keep highly experienced merchants from leaving to other competing companies.

    Advice to Management

    Offer employees a more competitive pay to retain talent instead of letting them leave. The leadership does have the profitability and growth to do so.


  2. Inventory Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Schedule was a good one.

    Cons

    Managers are not always available.


  3. Inside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Vernon Hills, IL
    Former Employee - Inside Sales in Vernon Hills, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at American Hotel Register full-time (More than 8 years)

    Pros

    Good company discounts on products.

    Cons

    The amount of manual processes hinder a sales person from making sales. Managers are in too many meetings to truly help the reps. The biggest obstacle is not being able to see the profit margin the company (and sales rep) can earn on a sale. More than half the compensation is based on sales profit, so it makes meeting your "numbers" very difficult. Every sales rep and middle manager knows that taking away cost adds to the time evaluating a profitable sale, but the decision has come from upper management and it will not change.

    Advice to Management

    Bring back the ability to see cost to sales reps.


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  5. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Vernon Hills, IL
    Former Employee - Administrative Assistant in Vernon Hills, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Hotel Register full-time (More than 5 years)

    Pros

    I have made some of the best friends I have ever had while working at American Hotel. I gained some new skills which I can use for my future job.

    Cons

    In the two departments I worked in, either one was so structured it felt like you were in pre school and constantly monitored. The other one had no structure, no standards, and no error prevention in place for quality. Strict prison environment or Chaotic mess.

    Advice to Management

    Listen to your employees. Create standards with some room to move. Some of the quality I saw leaving to the customers was uncalled for and not something I wanted associated even with my name.


  6. Helpful (1)

    Run from this company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales
    Former Employee - Inside Sales
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Hotel Register full-time

    Pros

    Company store, workout room (if you can escape from your desk for awhile). Other than that, not much, sorry to say.

    Cons

    Terrible management, favoritism, low morale, backstabbing. If you don't kiss up, they will give you garbage accounts, therefore lowering your commission. Then they'll ask you why you're not performing well. They don't care about their employees or their customers.

    Advice to Management

    Management - get your act together or get out. You only advanced because you were family or a favorite.


  7. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Vernon Hills, IL
    Current Employee - Sales in Vernon Hills, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's stable and good for a family man that cares more about living then working

    Cons

    You won't get rich but you won't be broke.

    Advice to Management

    Keep it up


  8. Brand Communications Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vernon Hills, IL
    Former Employee - Anonymous Employee in Vernon Hills, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent company to work for. Employees are treated well. I would highly recommend working for American Hotel Register.

    Cons

    I hope that the company will maintain the family leadership in the company. It is second to none. Really - second to none.

    Advice to Management

    Survey your first line managers annually. There is a big voice gap between non-managerial and the director level that is just under senior management.


  9. Working Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Vernon Hills, IL
    Current Employee - Warehouse Associate in Vernon Hills, IL
    Recommends
    Positive Outlook

    I have been working at American Hotel Register full-time (More than a year)

    Pros

    Good hours, management, and not an overly stressful job

    Cons

    Has its slow moments, hard to get in touch with HR


  10. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Vernon Hills, IL
    Current Employee - Warehouse Associate in Vernon Hills, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bonuses, want employees to have education or go to school, good schedule, friendly environment, good managers, fitness center, incentives

    Cons

    Not very many positions to move up within the company. Many rules for school reimbursment


  11. Great family owned company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Vernon Hills, IL
    Former Employee - Inside Sales Representative in Vernon Hills, IL
    Recommends
    Positive Outlook

    I worked at American Hotel Register full-time (More than 3 years)

    Pros

    good perks, gym inside building

    Cons

    constantly change sin commission structure



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