American Intercontinental University

  www.aiuniv.edu
  www.aiuniv.edu

American Intercontinental University Reviews

Updated December 13, 2014
Updated December 13, 2014
80 Reviews
2.3
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Intercontinental University President Dr. George Miller
Dr. George Miller
5 Ratings

Review Highlights

Pros
  • They gave me an opportunity to learn basic office skills and meet some great people (in 5 reviews)

  • I had the opportunity to learn A LOT and was excited, even though I disagreed with the whole for-profit idea of education (in 3 reviews)


Cons
  • huge revolving door; almost as if they didn't want employees there for too long (in 6 reviews)

  • Very high turnover and terrible rotating schedules (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    AIU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Adjunct Faculty
    Former Employee - Adjunct Faculty

    I worked at American Intercontinental University

    Pros

    AIU is a good learning experience.

    Cons

    There is a high turnover rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good Money, Very Competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Admission Advisor in Schaumburg, IL
    Former Employee - National Admission Advisor in Schaumburg, IL

    I worked at American Intercontinental University

    Pros

    Good Money. You get to form great friendships and even relationships for a lot of people that I met while working there

    Cons

    It is definitely a sales environment.

    Advice to ManagementAdvice

    Stop being so political

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    AIU Online Admissions Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Advisor in Chicago, IL
    Current Employee - Admissions Advisor in Chicago, IL

    I have been working at American Intercontinental University full-time (more than an year)

    Pros

    Great work environment, excellent training.

    Cons

    Sales driven. Students are not screened for academic capabilities just enrolled. High turnover for Admissions Advisors, job is quota driven, if you dont make quota every month you dont stay long. No job security.

    Recommends
    Negative Outlook
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  5. 2 people found this helpful  

    A very challenging place to work, and not in a good way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Advisor in Chicago, IL
    Current Employee - Student Advisor in Chicago, IL

    I have been working at American Intercontinental University full-time (more than 10 years)

    Pros

    Benefits are pretty good, especially for a family.

    Cons

    Leadership changes consistenly, promotions are based are not based on merit or experience. The values that they say they have are excellent, too bad it does not seem like they actually practice it. The treat the employees like robots constantly adding more and more work, then wondering why it can't all get done. Some postions have one person doing the job or 3 or 4. Terrible work/life balance. You are exhaused by the time you get home from work everyday.

    Advice to ManagementAdvice

    They really need to start valuing their employees. Stop treating people like robots.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Not What It Once Was...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Services Advisor in Schaumburg, IL
    Current Employee - Student Services Advisor in Schaumburg, IL

    I have been working at American Intercontinental University full-time (more than 3 years)

    Pros

    At first & at other times, very optimistic and enthusiastic about the work - the students, the institution, the company and the challenges the job presented.

    401K and other benefits were offered and acceptable.

    Cons

    - Office politics dictated your career. Favoritism, nepotism, etc., all factored into elements of one's professional standing.
    - No motivation or encouragement for growth, promotion, productivity, etc.
    - Regularly dealt with students/clients whom were using the institution for the financial aid with no intention of earning an education
    - Proprietary Online Education is under fire at the highest levels; enrollments are dropping and thus, companies/institutions are tightening their belts - job security is not what it was 5-6 years ago

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good Entry Level Sales Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor in Beaverton, OR
    Former Employee - Admissions Advisor in Beaverton, OR

    I worked at American Intercontinental University full-time (less than an year)

    Pros

    Their admissions positions pay well and are a good opportunity to improve your sales skills. For someone looking to go into sales it is a good entry level position. There are tuition reimbursements should you want to pursue higher education through AIU, which is also a plus.

    Cons

    The office has an extremely high turnover rate, as employees who cannot consistently meet sales goals will be let go. There is also very little freedom/flexibility with the work schedule, as they map out your entire day for you as an admissions adviser.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Dissapointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at American Intercontinental University full-time (more than 3 years)

    Pros

    Small school so you get to know everyone you work with. Management is generally nice and are understanding when you make small errors.

    Cons

    Managers play favorites, especially campus president. This comes in to play a lot in hiring decisions, many times external candidates are hired only because they know the president. The whole school suffers because of this. Positions which should go to the most qualified candidate are instead given to friends etc.

    School almost always has budget problems which lead to no yearly bonuses, hiring freezes, and increased pressure on employees. A lot of the staff is unprofessional and many times will make snide remarks even in front of students. Hostile coworkers sometimes don't face consequences for their actions.

    Advice to ManagementAdvice

    Take some time and actually look at how you are perceived by your staff, students, and peers. Stop giving jobs away to your friends. For the management in Schaumburg, take some time and study what is going on at your schools so you can find out why many people leave their jobs after working for only a few months.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Adimmisions advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Admissions Advisor in Chicago, IL
    Former Employee - National Admissions Advisor in Chicago, IL

    I worked at American Intercontinental University full-time (more than 5 years)

    Pros

    Good pay and benefits; medical, dental, 401k. Lots of great co-workers in a mass cubicle environment. Room to move up if you can play the corporate game. Make a positive impact on peoples lives by helping them achieve educational goals. Good perks for employees to further their own education.

    Cons

    Not for everyone. High volume phone sales environment with monthly quotas and no chance for commission. Part of a collapsing industry and HIGHLY regulated. Must read from scripts and risk termination by saying specific "don'ts". Can be a stressful environment. Very high turnover and terrible rotating schedules.

    Advice to ManagementAdvice

    Get a few years of experience and move to something better...everyone else does.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    After 5 years, I still love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Schaumburg, IL
    Current Employee - Anonymous Employee in Schaumburg, IL

    I have been working at American Intercontinental University full-time (more than 5 years)

    Pros

    Passion for serving the students is evident throughout the organization. People genuinely appear to like working here.

    Cons

    Parent company forces a lot of change in the organization that is beyond the control of the single University. Industry is a challenge, but that's not a reflection on the institution.

    Advice to ManagementAdvice

    Let some of the changes stick - don't change for the sake of change.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    For Profit Organization/Education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Intercontinental University full-time

    Pros

    Friendly environment and great atmosphere.

    Cons

    Job security is unknown at times.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

American Intercontinental University Photos

boring office

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