American Medical Response Reviews

Pros

Overall AMR is well respected in this region and is a very busy in comparison with other companies around the area. The pay is far superior than other companies and the benefits are also better.

Cons

Down fall is the number of calls ran in shift, however the compensation in pay makes up for the limited down time.

Advice to Senior Management

Continue to do what is being done, the communication here is great. They are very open with were the company is going and how are overall numbers are looking. Only wish corporate realized are region is a money maker and and they would put more money in our region then the failing ones.

Pros

AMR is truly a good place to work. I have worked for other companies and my experience with AMR has been very satisfying.

Cons

They have there ups and downs like any large company. They do lack communication to the field staff when change needs to occur.

Advice to Senior Management

Learn to communicate better to field staff. Also, update the website to be more user friendly. All in all we have good leadership.

Pros

A lot of friendly intelligent people.

Cons

Some combative personalities at the EMT level.

Advice to Senior Management

None

Pros

AMR/EmCare is a very large company that has significant resources and tremendous potential. The company is comprised of very dedicated people (mostly clinical) at the field operation level.

Cons

Many members of the corporate management team have little or no actual health care operations experience. Absence of health care operations experience renders the corporate management team fairly useless other than to count and process. The management team could just as well be running a large bakery. Management also exerts significant growth pressure on its field generals (sales and operations) but has done little to evolve its business model to provide new or improved services.

Advice to Senior Management

Get corporate management that understand health care operations. Invest more money in product/service improvement and innovation to provide services that have competitive features other than just price.

Pros

At its best its a competent business, it is a great place to work when FEMA is picking up the check.

Cons

The environment changes with the stock prices. When Uncle Sam is not picking up the check they cut corners in any way possible and make a few extra's

Advice to Senior Management

The differentiation between operations is almost comical, I get that each operates in its own community and will have its own shall we say distinct flavor but really? The very positive of having so large a company providing this service is to allow some uniformity.

Pros

Very training orientated and i like that

Cons

never got a review from hire date till i left over 8 months. never got a thumbs up or anything

Advice to Senior Management

stop worring about coffee creamer rations, playing controlling big brother and be more organized...your jag bins are the way they are cause no one wants to let people have anyroom to think and work the trips. you are a disorganized hot mess

Pros

You get alot of experience...the insurance is pretty good.

Cons

no one in management has a back bone

Advice to Senior Management

quit sweeping the dirt under the rug and grow a back bone and clean the shop up.

Pros

Fast paced. Up to date equipment.

Cons

Very low employee morale. Very.

Advice to Senior Management

Hire and promote based on merit and experience

Pros

The benefits were good, however, medical benefits are chosen by the employer, not set by the insurance company as one is led to believe, for example, original issue covered, therapy afterwords is still paid the same per visit co-pay as a specialist! So, if you need therapy 4 times a week, that would be $40x4=$160.

Cons

Unless you have an in with anyone at any level of management, you get no advancement advice, no respect for your efforts, and no encouragement. Productivity for the numbers is the best qualification in keeping your job. I know that the best advice I ever got was from my one and only supervisor of 6 years, "don't ever trust anyone here!"! She further told me that just because someone in management seems like a friend, they are not. My personal advice to anyone applying for work is, nothing is said in confidence.....since those in upper positions gossip too!

Advice to Senior Management

Take, and learn, and practice, courses in how to treat your employees. You can have all of the "special management meetings" you want, but if your performance is not improved, it was just a reason to get away from your desk!

Pros

The pay and personal time off available at American Medical Response is good for the area and you get a decent amount of time off.

Cons

Be prepared to feel like an owned resource. Your time is not your own if your scheduled to get out at 5pm you probably won't get out till at least 5:30 and probably even later. Be prepared to be ordered in if your full time and work extra shifts with little to no notice.

Advice to Senior Management

Respect peoples out time if they are supposed to be out at 5 they should get out at 5 99% of the time. Get rid of order ins by having a better attendance policy and scheduling practices.