American Medical Response

  www.amr.net
  www.amr.net

American Medical Response Reviews

Updated December 21, 2014
Updated December 21, 2014
151 Reviews
3.1
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Medical Response President Edward “Ted” Van Horne
Edward “Ted” Van Horne
15 Ratings

Review Highlights

Pros
  • High call volume really gets you familiar with a variety of calls (in 8 reviews)

  • good benefits, but you need to be unionized (in 9 reviews)


Cons
  • Its hard work, and long hours on occasion (in 8 reviews)

  • excessively low pay compared to executive management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paramedic in Houston, TX
    Former Employee - Paramedic in Houston, TX

    I worked at American Medical Response full-time (less than an year)

    Pros

    Very lax. Great protocols for a transfer company. Coworkers are very friendly, and it's like a family.

    Cons

    When patching up to a higher certification level, it takes FOREVER before you are paid at your new certification.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Was good at first, but pay was always messed up.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Medical Response

    Pros

    No pros to consider at this time.

    Cons

    Leadership, HR, unorganized, poor work environment, and always out of critical supplies.

  3.  

    Emergency Medical Dispatcher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dispatch in Spokane, WA
    Current Employee - Dispatch in Spokane, WA

    I have been working at American Medical Response full-time (more than 8 years)

    Pros

    Good crews,pay is not bad. Opportunity to learn alot, high call volume per units

    Cons

    Work load, No movement for promotion

    Advice to ManagementAdvice

    Better Communication

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    "A so so company to work for"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emergency Medical Technician in Modesto, CA
    Current Employee - Emergency Medical Technician in Modesto, CA

    I have been working at American Medical Response full-time (more than 10 years)

    Pros

    Good place to get experience at. High volume of calls to learn from.

    Cons

    Management incapable of making decisions. Don't expect the latest in tools to work with i.e. gurneys, stair step, monitors, computers etc unless county forces AMR to provide it. Be prepared to run call after call with no breaks or lunch periods. No pay raise in 6 years. Amr offering new insurance for family with 15,000 deductible for family for 4, will bankrupt most employees. Company has, "do as I say not as I do mentality".

    Advice to ManagementAdvice

    Most mgt is ineffective at their job. My advice to AMR is to FIRE most mgt and start over. Employ mgrs who will listen to employees and work for the betterment of the employees and the company. Get out from behind your desk and interact with public and employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Highly chauvinistic environment from senior level executives through mid-level management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Omaha, NE
    Former Employee - Manager in Omaha, NE

    I worked at American Medical Response full-time (less than an year)

    Pros

    As a medical transport company, employees directly help the public. Benefits are fine - not great, but fine.

    Cons

    Very male centric and biased in work distribution and management perks.

    Advice to ManagementAdvice

    Learn basics of gender equality and value smart, hard working employees - regardless of their gender.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Better than most Amr California shops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT in Irwindale, CA
    Former Employee - EMT in Irwindale, CA

    I worked at American Medical Response full-time (more than 8 years)

    Pros

    The call volume is decent for the area, they run 911 transport in the san Gabriel area. The union has a decent contract so wages and benefits are decent for the industry. This shop covers the cost of CE's and re-cert's. 24 hr stations on same schedule as county fire.

    Cons

    The management staff it a close knit group and a bit of a boys club. This can be a little disconcerting if you wish to move up in the ranks. Relationship with county fire depends on the crew and fire station. Management has a tendency to back the fire department over the employees.

    Advice to ManagementAdvice

    I spent 8 years at this location. A little more focus on leadership opportunities and guidance to get there would go a long way. Also feed back on annual reviews would be great. In 8 years I had only 1 sit down with a supervisor about what was in my review. Feedback goes a long way.

    Neutral Outlook
    Disapproves of CEO
  8.  

    Great people

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Current Employee - EMT-B
    Current Employee - EMT-B

    I have been working at American Medical Response part-time (more than 5 years)

    Pros

    The good feeling you get when you help someone in the time of need.

    Cons

    If you do your job things are good.

    Advice to ManagementAdvice

    Listen to your people. and act on things to show you care.

  9.  

    You get out of it, what you put into it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EMT-B in Irwindale, CA
    Current Employee - EMT-B in Irwindale, CA

    I have been working at American Medical Response full-time (more than 10 years)

    Pros

    Large company, room to promote to FTO and Associate Supervisor. They have a variety of shifts, 24 hour and 8 hour shifts.

    Cons

    If you don't monitor your timesheets you could lose money. The communications center can misuse the resources and in turn beat down the field crews. On a daily bases it causes poor morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Field Employees great, admin and upper management the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Paramedic in New Haven, CT
    Former Employee - Field Paramedic in New Haven, CT

    I worked at American Medical Response full-time (more than 8 years)

    Pros

    The pros: coworkers were generally the best. Patients are lively, interesting, and the hospital staff are usually fine. Salary used to be great, benefits, too, but the recent union contract negotiations have tanked that.

    Cons

    You can look forward to a terrible schedule, mandatory order-ins, not the greatest benefits, poor leadership, ineffective and threatening management styles, sexual harassment from coworkers as well as management, who are petty and punitive. Stay away.

    Advice to ManagementAdvice

    Stop sleeping with the employees, hire honorable management, provide people with real opportunities for advancement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Upscale yet unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT-B in Los Angeles, CA
    Former Employee - EMT-B in Los Angeles, CA

    I worked at American Medical Response part-time (less than an year)

    Pros

    -higher pay than most companies
    -good equipment
    -911 experience

    Cons

    -elitist attitude
    -unpredictable schedules for part-time
    -favoritism

    Advice to ManagementAdvice

    Show less favoritism, unprofessionalism due to elitist attitude

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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