American Medical Response Reviews

Updated March 29, 2015
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Employee Reviews

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  1. Upscale yet unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT-B in Los Angeles, CA
    Former Employee - EMT-B in Los Angeles, CA

    I worked at American Medical Response part-time (less than a year)

    Pros

    -higher pay than most companies
    -good equipment
    -911 experience

    Cons

    -elitist attitude
    -unpredictable schedules for part-time
    -favoritism

    Advice to ManagementAdvice

    Show less favoritism, unprofessionalism due to elitist attitude

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. You get out of it, what you put into it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EMT-B in Irwindale, CA
    Current Employee - EMT-B in Irwindale, CA

    I have been working at American Medical Response full-time (more than 10 years)

    Pros

    Large company, room to promote to FTO and Associate Supervisor. They have a variety of shifts, 24 hour and 8 hour shifts.

    Cons

    If you don't monitor your timesheets you could lose money. The communications center can misuse the resources and in turn beat down the field crews. On a daily bases it causes poor morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Not the best, not the worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Medical Response full-time (more than 8 years)

    Pros

    I gained a tremendous amount of experience working here. Overall, I felt like I was a valued employee.

    Cons

    I did feel like my division took advantage of the fact that I was a hard worker. By this I mean, I was continually given more work to do while others, in the same rank and pay grade, were not expected to do as much. In management, nights and weekends are well within work expectation boundaries. Work-life balance is discussed but I never saw follow through from the local division. Expectations were sometimes unclear or never communicated. Compensation outside of divisional upper management was adequate. Upper management compensation was very inconsistent and did not necessarily match the position, experience, or employee value. There was a significant divide between the corporate office and the division operations. Expectations from corporate were often unrealistic and inflexible.

    Advice to ManagementAdvice

    Transparency is vital. Develop clear expectations that are appropriately communicated and do not frequently change. Compensate appropriately across the board. Employees talk and I believe that most know what others are making. The corporate office needs to develop better relations with the division operations. Open communication should happen both ways.

    Recommends
    Disapproves of CEO
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  5. It's a starter job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT-B in Phila, PA
    Former Employee - EMT-B in Phila, PA

    I worked at American Medical Response full-time (more than a year)

    Pros

    Flexible (sort of) hours, nice long shifts (so you only work 3 days out of the week)... LOTS of overtime. Has cool events that you can attend.

    Cons

    Sometimes really busy, poor management (they don't care about you, they only care about the money), won't ever get off on time. Poor scheduling, always changing without notice (apparently it's our duty to check every single day). LOW PAY for an EMT.... REALLY low pay, hence the starter job. No career advancement opportunities what so ever.

    Advice to ManagementAdvice

    Care about your employees more.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. PHILA AMR is racist and sexist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Paramedic in Philadelphia, PA
    Former Employee - Field Paramedic in Philadelphia, PA

    I worked at American Medical Response full-time (more than a year)

    Pros

    Alot of overtime.They will always have an extra shifty to fill

    Cons

    Sexist!! I was the only woman paramedic and they treated me like crap!!
    So Racist!! When all the Caucasians became a medic they put up poster and have a luncheon. When I became medic upper management didnt do anything

    Advice to ManagementAdvice

    Treat women and African americans equally as white medics

  7. Great co-workers, typical corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Medical Response

    Pros

    The city is an amazing place to work, the patients are constantly reaffirming, and the tight-knit family feel of the "shop" is great.

    Cons

    Management is constantly changing and very inept, the combination of healthcare and profit is always problematic and the workers will feel that the worst, and AMR is as corporate a company as it gets.

    Advice to ManagementAdvice

    Share the wealth.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Medical Response full-time (more than 10 years)

    Pros

    Good benefits packages. Support for continuing education and licensure.

    Cons

    excessively low pay compared to executive management.

    Advice to ManagementAdvice

    Selectively share the wealth created at the street level with those at the street level. Put your money where your mouth is.Great plans in positive directions have no positive value and is actually counter productive in the absence of consistent, uniform follow through at each and every tier of the leadership team starting at the CEO. Not accurately following your game plan is ineffective and retards efficient achievement of the organizational goals and objectives.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. Great Place, Great Benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, KS
    Current Employee - Anonymous Employee in Kansas City, KS

    I have been working at American Medical Response full-time (more than 3 years)

    Pros

    Morale and Pay, great managment team

    Cons

    none, not bad at all

    Recommends
    Positive Outlook
    Approves of CEO
  10. Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EMT-B in Austin, TX
    Current Employee - EMT-B in Austin, TX

    I have been working at American Medical Response part-time (more than a year)

    Pros

    The schedule is highly flexible that offers as much hours someone could possibly want. Great Staff of what I noticed.

    Cons

    Poor communication, Lack of Navigation tools, Poor pay.

    Advice to ManagementAdvice

    Raise the Hourly salary to what competitor companies offer (It ridiculous that AMR Medics make less than what an HEB/ Sam's club cashier makes). AMR looses A LOT of employees to the poor hourly rate!!! Provide vehicles with a GPS (so cell phones aren't being used while driving) and provide at least one hand held radio per vehicle (so employees don't have to rely on a cell phone in the event of an emergent situation).

    No opinion of CEO
  11. Very positive experience! Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Government Billing Representative in Modesto, CA
    Former Employee - Government Billing Representative in Modesto, CA

    I worked at American Medical Response part-time (less than a year)

    Pros

    This company was very customer focused and result driven. Keeps workers on their toes and demands the best quality of work. I was part time so I didn't receive benefits.

    Cons

    Very fast paced and needed to keep Stats up. It was hard as a new comer to meet the requirements but not impossible.

    Advice to ManagementAdvice

    If I had stayed there long enough, advancement would have absolutely been possible in the future in some degree.

    Recommends
    Neutral Outlook
    No opinion of CEO

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