American Medical Response Reviews

Updated June 27, 2015
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194 Employee Reviews

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  1. It was a fast paced company, collaborated with the Operations management to solve problems.,,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Business Partner/Manager in San Diego, CA
    Former Employee - Human Resources Business Partner/Manager in San Diego, CA

    I worked at American Medical Response

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best reasons to work at American Medical Response is the support you get from employees at all levels of the organization, work with management to handle issues and learning more about working with the union,

    Cons

    Company has grown large and many of the employees do not know what the company values. The paramedics, EMTs and nurses work hard under a lot of pressure regarding the care and transport of patients. The work life balance is affected due to the schedules.

    Advice to Management

    Have Supervisors get Human Resources get involved earlier with Employee Relations issues. Have General Manager and Operations Manager let the staff know about the status of the business. Put together a Management Training Program, and have a version for high potential employees who have management potential.


  2. Paramedic Palm Beach County

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paramedic in Palm Beach, FL
    Current Employee - Paramedic in Palm Beach, FL

    I have been working at American Medical Response part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Large operation. Opportunity to work EMS in the county other than Fire.

    Cons

    Worked multiple years in a 911 system in PA before moving to palm beach. I was extremely disappointed on the equipment, expired meds and salary. Was offered a rate (which was insanely low) and got paid two dollars per hr lower than what I was offered, this issue was never resolved so I quit (have proof of all this in writing). Terrible place to work. Almost no 911 calls, so get ready to run low budget non emergency taxi rides, (in other words you won't get to be a paramedic) I meet multiple medics that had never intubated a patient in 7 years!!!

    Advice to Management

    Follow the law! Not paying the promised wage is illegal! Appreciate experience and compensate according to that. You need people with experience!


  3. Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Medical Response

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and pay. Very understanding

    Cons

    I don't have any cons. They are great employers!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    It's all about who you know.. not what you know..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Medical Response full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    For the most part there were great people to work with (at least non-management).

    Cons

    They keep people who shouldn't have a job and force out the people who actually work but are so unhappy they leave.


  6. Helpful (1)

    Shady Things Going On

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Medical Response

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It was a great company to work for and provided a wonderful opportunity to work from home billing.

    Cons

    I WAS an IBT rep, they switched billing over to Centrex saying only thing that will change is the name on your check. Now all but the in - office clerical staff is being kept on in a handful of locations. They knew what going to happen from the start & lied to everyone.

    Advice to Management

    Be honest worth your employees. Those in charge knew what happening from the start and lied to hundreds of people.


  7. Helpful (1)

    Started out somewhat fair; ended badly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Technician in Spokane, WA
    Former Employee - Automotive Technician in Spokane, WA

    I worked at American Medical Response full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Decent pay. Some degree of freedom. Some repair shops are much better than others because management practices are not uniform and some bosses are better than others. Shops with multiple employees do much better.

    Cons

    Difficult place to work, little support, lots of responsibility, lots of blame on employees, little respect for employees from management. No proper guidance, no assistant with necessary goals. The work is tedious and never-ending because ambulances break down at ten times of the rate of normal vehicle and even other emergency type vehicles. You are always behind and overloaded, and if you try to slow down for other important and necessary reasons, you end up paying for it in the end. Never took an official vacation in 3 years, just extended holidays. You also bring home worries and stress because emergency calls never end and ambulances run 24-hours year round, which means you're necessarily on call and responsible for all damage and breakdowns to vehicles. EMR workers can be lazy, careless, difficult, and uncooperative at times.Very little camaraderie, which was quit surprising.

    Advice to Management

    Listen to your employees concerns. Take them seriously. Become involved and offer help in completing tasks and goals.


  8. Helpful (1)

    AMR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EMT in Memphis, TN
    Current Employee - EMT in Memphis, TN

    I have been working at American Medical Response full-time (Less than a year)

    Pros

    there is plenty of overtime to work if that is something you are looking for. the supervisors are pretty understanding as well.

    Cons

    There are some issues with driving around a lot, but they are being worked out.


  9. Helpful (1)

    Good company, good people.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Medical Response

    Pros

    The team is top notch.

    Cons

    Corporate priorities shift too often and too quickly.


  10. Helpful (1)

    EMT basic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT in Oklahoma City, OK
    Former Employee - EMT in Oklahoma City, OK

    I worked at American Medical Response

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High call volume will make you experienced quickly working with paramedics and time goes by faster. 3 days off a week can be nice.

    Cons

    In OKC be prepared to work mandatory overtime night shifts on weekends for several years. Dispatch can be as rude as they want. Half the supervisors will stick up for you and the other half will treat you very poorly. The pay is not good for an EMT but then again its not good any where. Many people are very burnt out on the job here.

    Advice to Management

    Treat employees better and don't favor dispatch


  11. Loved being a Paramedic as it can be absolutely rewarding helping others! Although, the management at AMR is horrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Paramedic in Rancho Cucamonga, CA
    Former Employee - Field Paramedic in Rancho Cucamonga, CA

    I worked at American Medical Response full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great ability to gain experience at a Paramedic/EMT running calls in the 911 system and working hand in hand with Fire Departments and Hospitals.

    Cons

    The hardest part of the job was dealing with Management at AMR- Rancho Division. Unfortunately you get the sense that although the job you do as a Paramedic is extremely important, you're very easily expendable as an employee. They pay very low considering the responsibility involved in handling people lives and know that most people are working on the ambulance to gain experience for Fire Departments. This gives management the upper hand knowing that if your not happy you can just leave and they'll replace you with the next at a lower pay rate.

    Advice to Management

    Grow up, be consistent in your discipline towards employees, and don't treat your employees as just units on an ambulance.



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