American Red Cross Reviews

Updated July 2, 2015
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2.8
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American Red Cross President and CEO Gail McGovern
Gail McGovern
433 Ratings

Pros
  • Making a difference in peoples lives every day (in 37 reviews)

  • You are helping people which is the bottom line (in 39 reviews)

Cons
  • Change that makes work life balance nearly impossible (in 19 reviews)

  • The upper-management is detached (in 34 reviews)

More Pros and Cons

948 Employee Reviews

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  1. Featured Review

    Helpful (12)

    Very challenging and not for the faint of heart, but very rewarding.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Applications Engineer
    Current Employee - Lead Applications Engineer

    I have been working at American Red Cross full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Depending on your role, 8+/hr workdays are common, but it's comforting to know you're supporting a good cause. Most employees (and volunteers) are willing to go above and beyond for the company mission.

    If you are highly skilled and motivated, it's a great place to leave your mark. Management is very open to changes (especially if it means greater efficiency and better use of donor dollars), but you must be prepared to fully support and carry out your ideas. Talk is cheap, and tangible actions are highly valued.

    If you're not particularly skilled, but highly motivated, it's a great place to sharpen your skills. Management is willing to invest in your learning curve, but expect to be tasked with the same requirements as everyone else.

    Cons

    The organization is going through some growing pains, so there are many on-going changes. To survive, you'll need to keep an open mind. With new changes, understand that mistakes do happen ("Never attribute to malice that which is adequately explained by stupidity") and that everyone is trying their best to improve the overall organization.

    The pay is acceptable, but obviously doesn't compare with a for-profit company. (If you're expecting a high salary, why would you work at a non-profit?)

    If you're unmotivated by the organization's mission, you're going to have a bad time.

    Advice to Management

    We need more in-house technical talent. "Budget constraints" are understandable, but It's very disheartening to always hear that excuse. There has to be other ways to attract more highly skilled people.

    And if anyone in any management role actually reads this:
    On behalf of staff everywhere, thank you for your hard work.


  2. 6 month Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Friendly people. Engaging employees. People who work here clearly care about other people.

    Cons

    Long hours. Low pay. Difficult work/life balance.


  3. Great PTO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time

    Pros

    Amazing pto over 3 weeks per year

    Cons

    Limited control of dy to day operations

    Advice to Management

    Stop letting marketing run the business


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. phone agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Agent in Tucson, AZ
    Former Employee - Phone Agent in Tucson, AZ

    I worked at American Red Cross part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    helping save lives is rewarding

    Cons

    training was a bit more than needed


  6. Helpful (2)

    Growing Pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC

    I have been working at American Red Cross full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Many mission centric employees, working for a good cause supporting this historical institution. Being the premier American nonprofit has its perks, brand recognition is huge.

    Cons

    There is constant restructuring and lay offs. Very uncertain future, and upper management is very disconnected from staff. Many of the usual inefficiencies and struggles that come along with working at a nonprofit.

    Advice to Management

    Be more connected with what the staff really is thinking and feeling, not just numbers and bottom lines.


  7. Helpful (1)

    Low Pay, Low Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    In-house consulting ("Decision Support") team had nice people - some with interesting/top-consulting backgrounds (some not). Work-life balance was easy with low hours.

    Cons

    Low pay and expectations.

    In the words of Steve Jobs, "A-plus players like to work together, and they don’t like it if you tolerate B-grade work.”


  8. Management and Senior Leadership need a reality check...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Washington, DC
    Former Employee - Administrative Assistant in Washington, DC

    I worked at American Red Cross full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A great organization to work for, it has a wonderful mission and is the most trusted non-profit brand in the US. You can grow your career here as they really are eager to hire in house instead of venturing outside recruit mechanisms. The work is very much rewarding, if you ignore office politics and other such grumblings.

    Cons

    Senior Leadership and Middle management are nearly non-existing. My manager was not the best at delegating work load and the director never knew what I did. To me, it shows a big disconnect between leadership and the "worker bees". With the newly structured headquarters, there is very little direction from top to bottom in regards to who is accountable for what when looking at the broader spectrum of their business. Regional seems to now hold the biggest responsibility in regards to disaster work, but rarely receives much direction from HQ and the local chapters seem to be doing what they always have been, conducting business on their own, using their own policies and direction. I understand the ideals that HQ is trying to create; however, they need to be more involved in the daily activities of their staff as well as in regards to Regional and local...If it's truly to be "One Red Cross" then leadership needs to be present across the board and available to help support such and not just sit and wait for retirement and pensions.

    Advice to Management

    Take more stake in the daily activities of your staff. Know what each person does and truly invest in their work as well as their careers. Be more present and available when needed.


  9. lab tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good Pay and decent benefits. Very professional setting.

    Cons

    Schedule stinks. Work 8 days straight without it being over time.

    Advice to Management

    Stop showing favoritism


  10. Helpful (1)

    Arc

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in Richland, WA
    Current Employee - Phlebotomist in Richland, WA

    I have been working at American Red Cross full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The mission is important to everyone

    Cons

    Low wages, irratic schedule. Travel

    Advice to Management

    Better compensation to retain valued employees


  11. American Red Cross-phlebotomist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Looking for A Medical Assistant Job
    Former Employee - Looking for A Medical Assistant Job

    I worked at American Red Cross (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    different place each day, schedule two weeks ahead of time, nice co-workers.

    Cons

    not enough training..this is a 16 guage needle, alot of ME people

    Advice to Management

    more training..do not be so snobby



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