American Red Cross Reviews

Updated September 1, 2015
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2.8
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Recommend to a friend
Approve of CEO
American Red Cross President and CEO Gail McGovern
Gail McGovern
472 Ratings

Pros
  • Making a difference in peoples lives every day (in 37 reviews)

  • You are helping people which is the bottom line (in 39 reviews)

Cons
  • Change that makes work life balance nearly impossible (in 19 reviews)

  • The upper-management is detached (in 34 reviews)

More Pros and Cons

1,052 Employee Reviews

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  1. Collections

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very meaningful work. Work with some great people. Learn more about the Biomedical field than you ever thought possible.

    Cons

    Basically working a swing shift every week. Some hours are long others are at all times of the day and night.


  2. lab tech

    Former Employee - Lab Technician in Pomona, CA
    Former Employee - Lab Technician in Pomona, CA

    I worked at American Red Cross (More than 5 years)

    Pros

    good pay and benefits. friendly staff and management team. It's excting to know that your working hard to help those who need it most. Learning new and exciting things each and every day.

    Cons

    a union job and sometimes excessive hours.


  3. TeleRecruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tele Recruiter in High Point, NC
    Former Employee - Tele Recruiter in High Point, NC
    Recommends
    Positive Outlook

    I worked at American Red Cross (Less than a year)

    Pros

    They are a company that will work with you specially if you're in school

    Cons

    I don't have anything to say


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Pomona, CA
    Current Employee - Office Manager in Pomona, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Red Cross full-time (More than 10 years)

    Pros

    Great co-workers, peaceful low stress working atmosphere.

    Cons

    Management is top heavy, poor communication.


  6. Overall, a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Houston, TX
    Former Employee - Executive Director in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross (Less than a year)

    Pros

    There is room for professional growth and training is abundantly available. The people you work with and the volunteers are great to work alongside. The mission is an important one to our communities.

    Cons

    Change is constant, and not all is good. It is run like a corporation rather than a nonprofit service organization. There is a continual push to do more with less.

    Advice to Management

    Listen to your staff


  7. cdllections tech ll

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Technician Ll in Saint Louis, MO
    Former Employee - Collections Technician Ll in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Red Cross full-time (Less than a year)

    Pros

    to be a part of an organization in the collection of the gift that saves lives and interaction with various cultures of people.

    Cons

    some organizational skills could be improved to increase productivity

    Advice to Management

    continued interaction with employees who work in the field with specific equipment and set up for collection


  8. Over all a good place to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Response Team Member in Louisville, KY
    Former Employee - Emergency Response Team Member in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross part-time (Less than a year)

    Pros

    Flexible work hours, great people to work with, 99% of the time the job was extremely easy. Got to see, event's and concerts for free ( while working).

    Cons

    Low pay, no chance for advancement. Sometimes no relief at end of shift. Sometimes you had to work in the elements but that was part of the job.


  9. Good and Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lubbock, TX
    Current Employee - Anonymous Employee in Lubbock, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than a year)

    Pros

    Great mission, ability to help others in their time of need, some good people to work with.

    Cons

    Some local management has no ideal what they are doing or what their job is intended to be so they collect large pays to sit around and play computer games. These managers often feel the lower paid staff and volunteers are their personal servants, they don't pick up after themselves and become upset if no one else in the building answers the phone. National management has not worked their way up in the organization so they do not understand what the needs are at the field level and often make decisions that hurt the local employee and volunteer assist the clients.

    Advice to Management

    Ask before making big sweeping changes.


  10. Helpful (2)

    A serious mess

    Former Employee - Laboratory Technician I in Philadelphia, PA
    Former Employee - Laboratory Technician I in Philadelphia, PA
    Doesn't Recommend

    I worked at American Red Cross full-time (More than 3 years)

    Pros

    Enjoyed the work involved in the receiving and processing the blood units for use at hospitals/medical facilities.

    Cons

    Pay was pretty horrible for the work being done/expected of you. Supervision in the lab was a joke. Too much favoritism, too much expected from the employees who would work hard to cover for the favorites who didn't.

    Advice to Management

    Get a grip on what's happening in your production areas, and reward the people you have accordingly. Stop making excuses for the pay.


  11. Helpful (1)

    ARC Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Donor Recruitment Representative in Atlanta, GA
    Former Employee - Senior Donor Recruitment Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross (More than 3 years)

    Pros

    Flexible schedule and some work from home allowed. It feels great to work in a position where you are making a difference in people's lives every day. Benefits are good.

    Cons

    Extremely bureaucratic. Horrible payroll system where it takes months to receive bonuses. Car allowances are way too low. Marketing/Communications Departments have way too much power.

    Advice to Management

    There are too many layers of management which has created a system that is sluggish and frustrating to employees. This has created very low morale.



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