American Red Cross

  www.redcross.org
  www.redcross.org

American Red Cross Reviews

Updated November 20, 2014
Updated November 20, 2014
760 Reviews
2.8
760 Reviews
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American Red Cross President and CEO Gail McGovern
Gail McGovern
358 Ratings

Review Highlights

Pros
  • Many of the employees are good people who really want to make a difference (in 36 reviews)

  • Helping People in disasters, having a company vehicle to take clients to the doctor (in 38 reviews)


Cons
  • No work/life balance (it's required that you still check and respond to emails while on PTO) (in 17 reviews)

  • I understand they are "non-profit" etc, but that's still not an excuse (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Volunteers free up the money for management salary bumps.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross part-time (more than 8 years)

    Pros

    They're consolidating regions. Instead of local offices, you get an employee in one state managing a group in another state... It's been a confusing and frustrating transition.

    Cons

    They want all the community classes taught by volunteers who don't receive enough training or support. I'm concerned about quality.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Enjoyed the job, not the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross

    Pros

    Providing care for the donors

    Cons

    the way management treated employees

    Doesn't Recommend
    No opinion of CEO
  3. 2 people found this helpful  

    Great mission, questionable execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time (more than 5 years)

    Pros

    The organization has a fantastic mission, and most employees are dedicated to it. There's a great sense of teamwork on the local level. It's nice to work for a brand that's so well-respected and well-known. Somewhat flexible in work/life balance when there's no disaster.

    Cons

    The pay is terrible unless you work in fundraising. They're currently going through a restructuring--second one in two years--that has resulted in massive staff cuts. It's justified by relying on volunteers, but I think the cuts have been too deep and too much is being put on the volunteers.

    Advice to ManagementAdvice

    We're always bragging that 91 cents of every dollar goes to programming--it might not hurt to drop that percentage to 85% and use the rest to compensate employees fairly and competitively--and keep a few more of them..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Wonderful People/Lousy Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time (more than 10 years)

    Pros

    The people who work for the ARC are caring and committed, It was true joy to come to work and know that I would not face office politics, gossip, etc. The ARC has made enormous strides in the last few years to bring blood collection and blood product manufacture operations up to date.

    Cons

    Upper management almost constantly changes operations and organizational structure. These changes have resulted in massive layoffs and a work force that is continually off balance and insecure.

    Advice to ManagementAdvice

    Pick one way to do things and stick with it. Don't keep adopting the Next Big Thing; this practice keeps employees nervous and unhappy.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Great Cause, Challenging Workspace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate in Washington, DC
    Former Employee - Senior Associate in Washington, DC

    I worked at American Red Cross full-time (more than an year)

    Pros

    You feel great at the end of the day when you work for a global cause like the Red Cross. There is never a dull day (if you are doing your job right), and compared to many government or private sector institutions, you can make a difference quickly and get projects rolling without the usual red tape (don't get me wrong - there is still some).

    Cons

    The best and brightest employees tend to obtain high proft (i.e for profit / competitive jobs). My personal experience was that a lot of staff and big hearts, and even awesome ideas, but often lacked the skill, confidence and work ethic to get the job done. I was also slightly concerned about the overly social portion of the office - chatter doesn't always lead to results. You will be living on a smaller salary when working for a non-profit (which is understandable) - so make sure that you love your job and remind yourself of the great cause behind each project.

    Advice to ManagementAdvice

    Have a backup plan. With recent budget cuts, there is a certain instability within the organization which leads to a "territorial" atmosphere with the inability to solve or settle on project solutions. Also - meetings - these were the most ineffective meetings I ever attended. If you are in a management or influential role, I suggest taking the opportunity to minimize meetings and promote productivity.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Wonderful and helpful but heart felt.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Jackson, MS
    Former Employee - Office Manager in Jackson, MS

    I worked at American Red Cross full-time (more than 3 years)

    Pros

    Helping people and meeting people in need

    Cons

    Nothing to day about the American Red Cross

    Advice to ManagementAdvice

    None everything is great and worth my time

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Volunteer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross as an intern (less than an year)

    Pros

    Everyone is very welcoming. People who work there are extremely dedicated in helping the general public.

    Cons

    I volunteer so everyone is very nice and helpful. I do not have anything negative to say

  9. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross full-time (more than an year)

    Pros

    Learn a lot but always in transition

    Cons

    Reengineering , staff considerations and more transparency

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Donor Recruitment Representative/Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Lansing, MI
    Current Employee - Account Manager in Lansing, MI

    I have been working at American Red Cross full-time (more than 3 years)

    Pros

    Lots of room for expansion

    Cons

    Reorganization and competition from MI Blood.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good mission with dedicated staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Chicago, IL
    Former Employee - Program Manager in Chicago, IL

    I worked at American Red Cross full-time (more than 3 years)

    Pros

    Feels like a family. Committed to one goal - helping others/community.

    Cons

    Like any "family" there are cliques that are difficult to break.

    Advice to ManagementAdvice

    Support staff more and recognize talent.

    Recommends
    Neutral Outlook
    No opinion of CEO

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