American Red Cross Reviews

Updated August 31, 2015
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2.8
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American Red Cross President and CEO Gail McGovern
Gail McGovern
464 Ratings

Pros
  • Making a difference in peoples lives every day (in 37 reviews)

  • You are helping people which is the bottom line (in 39 reviews)

Cons
  • Change that makes work life balance nearly impossible (in 19 reviews)

  • The upper-management is detached (in 34 reviews)

More Pros and Cons

1,046 Employee Reviews

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  1. Collections

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very meaningful work. Work with some great people. Learn more about the Biomedical field than you ever thought possible.

    Cons

    Basically working a swing shift every week. Some hours are long others are at all times of the day and night.


  2. lab tech

    Former Employee - Lab Technician in Pomona, CA
    Former Employee - Lab Technician in Pomona, CA

    I worked at American Red Cross (More than 5 years)

    Pros

    good pay and benefits. friendly staff and management team. It's excting to know that your working hard to help those who need it most. Learning new and exciting things each and every day.

    Cons

    a union job and sometimes excessive hours.


  3. Good and Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lubbock, TX
    Current Employee - Anonymous Employee in Lubbock, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at American Red Cross full-time (More than a year)

    Pros

    Great mission, ability to help others in their time of need, some good people to work with.

    Cons

    Some local management has no ideal what they are doing or what their job is intended to be so they collect large pays to sit around and play computer games. These managers often feel the lower paid staff and volunteers are their personal servants, they don't pick up after themselves and become upset if no one else in the building answers the phone. National management has not worked their way up in the organization so they do not understand what the needs are at the field level and often make decisions that hurt the local employee and volunteer assist the clients.

    Advice to Management

    Ask before making big sweeping changes.


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  5. Helpful (1)

    Oppressive

    Current Employee - Phlebotomist in Evansville, IN
    Current Employee - Phlebotomist in Evansville, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Red Cross full-time (More than 8 years)

    Pros

    Not too many pros for working for the Red Cross any more. Has become an oppressive place to work.

    Cons

    Insurance is very expensive and is more like a discount program rather than insurance. Last year non-exempt employees lost vacation hours (1 week). Raises were halted for 3 years, last year's raise was minimal, this year's even worse (not enough to keep up with cost of living increase). Organization is not interested in employee retention, in the last 6 months, half the staff has quit in this region. Organization does not follow its own matrix, sending 2 staff to do the job of 4. Management bullies staff, communication is nearly non-existent. Call center harasses and lies to donors to get them to donate. Absence of morality and integrity in upper management. Excessive spending, No work/family balance at all. Just a dreadful place to work! Absolutely not a humanitarian organization any more!

    Advice to Management

    Wake up, take care of your employees, we are the ones who are lining your pockets, paying for your fancy cars and your luxurious homes and your many extravagant vacations every year. If we had the opportunity to prepare your Performance Plus yearly evaluation, it would be Did Not Meet Expectations in all categories. Could not award a single star for any of the categories listed on this site.


  6. Over all a good place to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Emergency Response Team Member in Louisville, KY
    Former Employee - Emergency Response Team Member in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Red Cross part-time (Less than a year)

    Pros

    Flexible work hours, great people to work with, 99% of the time the job was extremely easy. Got to see, event's and concerts for free ( while working).

    Cons

    Low pay, no chance for advancement. Sometimes no relief at end of shift. Sometimes you had to work in the elements but that was part of the job.


  7. cdllections tech ll

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Technician Ll in Saint Louis, MO
    Former Employee - Collections Technician Ll in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Red Cross full-time (Less than a year)

    Pros

    to be a part of an organization in the collection of the gift that saves lives and interaction with various cultures of people.

    Cons

    some organizational skills could be improved to increase productivity

    Advice to Management

    continued interaction with employees who work in the field with specific equipment and set up for collection


  8. ARC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The organization's goal is awesome and it's great to know that every time that you go into work you're making a difference in the people's lives who depend on the products manufactured.

    Cons

    The Red Cross is going through financial though times which means they try to cut costs anywhere that they can. Too much work, not enough staff. Old equipment that needs patch-work almost every week. Not enough pay and crappy benefits which makes employees feel unappreciated.

    Advice to Management

    Hire more competent supervisors and staff. Let go of the supervisors and staff that aren't helping the mission or the day to day operations.


  9. Tech II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norfolk, VA
    Former Employee - Anonymous Employee in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Red Cross (Less than a year)

    Pros

    The benefits are decent. If you have the desire to help others this is the job for you

    Cons

    Lots of heavy lifting, no set hours. If you have small kids definitely not the job for you!

    Advice to Management

    Take employees into consideration and be honest with them.


  10. Helpful (1)

    ARC Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Donor Recruitment Representative in Atlanta, GA
    Former Employee - Senior Donor Recruitment Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Red Cross (More than 3 years)

    Pros

    Flexible schedule and some work from home allowed. It feels great to work in a position where you are making a difference in people's lives every day. Benefits are good.

    Cons

    Extremely bureaucratic. Horrible payroll system where it takes months to receive bonuses. Car allowances are way too low. Marketing/Communications Departments have way too much power.

    Advice to Management

    There are too many layers of management which has created a system that is sluggish and frustrating to employees. This has created very low morale.


  11. Helpful (2)

    Horrible place to work!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Mobile, AL
    Former Employee - Territory Manager in Mobile, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Red Cross full-time (More than a year)

    Pros

    There really is nothing. Please refer to cons. Nothing good about this place. Please refer to cons. Nothing. Refer to cons.

    Cons

    Micromanaging. Treating employees like a child. Showing obvious favoritism. No praise for doing good, only reprimand when goals not met.

    Advice to Management

    When there has been 10 people come and go in one year under the same manager, it is definitely time to look at THAT MANAGER!



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