American Red Cross

  www.redcross.org
  www.redcross.org

American Red Cross Reviews

Updated December 18, 2014
Updated December 18, 2014
779 Reviews
2.8
779 Reviews
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American Red Cross President and CEO Gail McGovern
Gail McGovern
371 Ratings

Review Highlights

Pros
  • Making a difference in recipient lives and promotes diversity (in 37 reviews)

  • Helping People in disasters, having a company vehicle to take clients to the doctor (in 39 reviews)


Cons
  • No work/life balance (it's required that you still check and respond to emails while on PTO) (in 19 reviews)

  • Upper management almost constantly changes operations and organizational structure (in 34 reviews)

More Highlights

Employee Reviews

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  1.  

    Constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Washington, DC
    Current Employee - Director in Washington, DC

    I have been working at American Red Cross

    Pros

    The mission is great and fuels progress

    Cons

    constant change makes working here difficult

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 8 people found this helpful  

    Wonderful People/Lousy Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time (more than 10 years)

    Pros

    The people who work for the ARC are caring and committed, It was true joy to come to work and know that I would not face office politics, gossip, etc. The ARC has made enormous strides in the last few years to bring blood collection and blood product manufacture operations up to date.

    Cons

    Upper management almost constantly changes operations and organizational structure. These changes have resulted in massive layoffs and a work force that is continually off balance and insecure.

    Advice to ManagementAdvice

    Pick one way to do things and stick with it. Don't keep adopting the Next Big Thing; this practice keeps employees nervous and unhappy.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. 7 people found this helpful  

    Love what I do, do not love the company, politics, managers, or the double standards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phlebotomist in Boise, ID
    Current Employee - Phlebotomist in Boise, ID

    I have been working at American Red Cross full-time (more than 3 years)

    Pros

    Good way to get phlebotomy experience and become very close with coworkers and donors.

    Cons

    Long hours, travelling, subject to weather, load and unload equipment, sometimes in questionable environments and not easy in or easy out loading.

    Advice to ManagementAdvice

    Listen to your phlebotomists, the hardest working people in the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    Top down/matrix mgmt/org changes have disengaged donors & released many too many experienced & passionate employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at American Red Cross full-time

    Pros

    Their Mission - The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

    Cons

    ARC considers itself a grassroots organization, but it has spent years corporatizing operations, and eliminating local communities connection to the organization.

    Advice to ManagementAdvice

    Reduce the number of top level managers, suspend all executive bonuses and "Engage" your most valuable resource - your employees - in a real exchange of ideas before it's too late!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Disaster Services, The Real Disaster...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disaster Specialist in Washington, DC
    Former Employee - Disaster Specialist in Washington, DC

    I worked at American Red Cross full-time (more than an year)

    Pros

    Disaster volunteers are wonderful to work with. Great opportunities to assist disaster clients locally and work alongside others who believe in the mission.

    Cons

    Staff is under appreciated and constantly on edge due to organizational changes every 10-16 months. Decisions made at the national level do not take into account geopolitical issues at the local level and are therefore creating problems between regional staff and local partners. I heard too many complaints about Red Cross closing offices and eliminating local staff, creating an impression that Red Cross is no longer there for the COMMUNITY. Very poor work/life balance, and with the hours you are expected to put in during normal day to day operations, you would expect a reasonable salary. Yes, it's a non profit so you can't expect to make it big, but managing disaster operations in 8+ counties and making less than half what a single counties emergency manager makes is ridiculous.

    Advice to ManagementAdvice

    Stop changing, focus on the mission and the clients, return to a local COMMUNITY DRIVEN organization, not a giant corporate structure. Gail McGovern does not have community interests in mind, and the community IS the Red Cross's main focus.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Disaster Service Volunteer-Sandhills Chapter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disaster Specialist in Sumter, SC
    Current Employee - Disaster Specialist in Sumter, SC

    I have been working at American Red Cross as an intern (more than an year)

    Pros

    The Red Cross provides a great opportunity to work with like minded individuals who are passionate about service and helping others. The chapter I worked with in particular would go above and beyond our limitations to make sure our clients were well taken care of. Even though we only had 3 paid staff in our office, NOBODY was ever treated like they werent important. We have volunteers as young as 16 and as old as 82. These ladies and gents truly are the epitome of serving our fellow men and women.

    Cons

    Dysfunction and constant region/area realignments leaves the office in a rut at least once every quarter(3months). One quarter this position will be here the next quarter it could be gone and the individual in that position will have no idea what hit them. So many times around the same time periods we'd have a lot of meetings to go to or conference calls just to confirm who'll be back and/or who wouldnt. Luckily nobody has been cut from our office but the fear here is always there.

    Advice to ManagementAdvice

    Don't change your passion.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Truly miss the Mission...The Red Cross is not the community support system it once was...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time (more than 10 years)

    Pros

    Mission could survive, does not look favorable. Some of the middle managers worked tirelessly to meet unrealistic goals while change in practice was a constant conference call away.

    Cons

    Mismanagement is rampant and contrived. Cut throat management is very appropriate as a description of performance expectations. Pay in the southern states is marginal at best. layoffs and threats of layoff create a very hostile territorial work environment.

    Advice to ManagementAdvice

    LOL..call Donald Trump..He would fire you on the spot. Stop the constant reorganizations, get control of you regional managers or stop pressuring them to cannibalize their staffs. The volunteers can not keep up with the constant changes. Your people who work tirelessly are tired and are leaving. Your talent pools are dwindling. Could be this was the plan, if so I certainly made the correct decision to leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Overwordked and Underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manufacturing Technician I in Madison, WI
    Current Employee - Manufacturing Technician I in Madison, WI

    I have been working at American Red Cross full-time (more than 10 years)

    Pros

    Good Pay
    Satisfaction of helping people in need

    Cons

    Long Hours
    Little appreciation for you efforts
    Union company that does nothing for you
    Poor Benefits
    Little room for advancement

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 8 people found this helpful  

    Volunteers free up the money for management salary bumps.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Red Cross part-time (more than 8 years)

    Pros

    They're consolidating regions. Instead of local offices, you get an employee in one state managing a group in another state... It's been a confusing and frustrating transition.

    Cons

    They want all the community classes taught by volunteers who don't receive enough training or support. I'm concerned about quality.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Loved the company, hated the pay and the direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transportation Supervisor in Houston, TX
    Former Employee - Transportation Supervisor in Houston, TX

    I worked at American Red Cross full-time (more than 5 years)

    Pros

    Great benefits. Able to network with others at company events that support and donate to American Red Cross. Great organization for volunteering and beginning a career in disaster management, crisis management, disaster response.

    Cons

    Low pay, long hours, few opportunities for advancement,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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