American Signature Furniture

www.asfurniture.com
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American Signature Furniture Reviews

Updated June 16, 2015
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2.6
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Recommend to a friend
Approve of CEO
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Jay L. Schottenstein
17 Ratings

28 Employee Reviews

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  1. Customer Service/Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in New Brunswick, NJ
    Former Employee - Customer Service Supervisor in New Brunswick, NJ

    I worked at American Signature Furniture full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very diversified work environment. Busy and challenging.

    Cons

    The mandatory Sunday morning meetings.

    Advice to Management

    Recognize win you have an above average employee, and reward them accordingly.


  2. Home furnishing consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Furnishing Consultant in Philadelphia, PA
    Former Employee - Home Furnishing Consultant in Philadelphia, PA

    I worked at American Signature Furniture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Laid back environment, Weekdays off, location,

    Cons

    Long hours, No incoming customers, you have to pay back hourly checks in order to get a commission check.

    Advice to Management

    New management was very rude, did not take consideration of employees feelings and well being. If you want a better sales team learn how to treat your workers with respect.


  3. The family gets rich while the rest of us struggle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Signature Furniture full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Can't think of any pros

    Cons

    Competitors are passing us by why we figure out "who we are"
    Upper management could care less about us
    No values
    At least 4 maybe 5 layoffs in corporate office in the last 4 years
    We switch direction or change our focus every few months
    I could go on and on

    Advice to Management

    Get out in the field and listen to the customer and your people.
    Get rid of the dead weight change in the corporate office that resist change
    Stop talking about values - show us you have them. Lead by example
    People in corporate office should work to support people in the field versus being nasty and non-supportive


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. after 23 years of service , they have forgotten their best asset which is their employees

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Former Management
    Current Employee - Sales Former Management

    I have been working at American Signature Furniture

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great family history in retail

    Cons

    management is absent sales goals are difficult to reach because of lack of in stock merchandise each month

    Advice to Management

    upper management are just taking a paycheck and not keeping there eye on whats really going on


  6. Job but Not a Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Orlando, FL
    Former Employee - Sales Manager in Orlando, FL

    I worked at American Signature Furniture

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun and effective sales team with good compensation

    Cons

    Corporate office needs to rethink their marketing. Went from Ashley furniture competitor to Rooms To Go Outlet. Furniture and valve is top rate and at a good value. Sadly this is not represented I their the marketing materials.

    Advice to Management

    Say thank you more and give recognition to top performers.


  7. It's been good but could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Duluth, GA
    Current Employee - Customer Service in Duluth, GA

    I have been working at American Signature Furniture

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good atmosphere , good people, decent hours

    Cons

    Pay could be better for what we're asked to do.

    Advice to Management

    Acknowledge that your employees are very valuable and deserve recognition for the hard work we put in everyday. Everyone isn't cut out to do what we do which means you have a special group of guys. Value our opinions and ideas that we express to make the company run better and not look at them as complaints.


  8. Helpful (1)

    Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at American Signature Furniture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great product at competitive prices. Good starting salaries and medical benefits. 3 weeks vacation after 5 years of service.

    Cons

    No training program of any kind for any position. No merit increases for the past 3 years. They eliminated the 401k company matching program. No bonus or commission structure for sales managers yet held to quotas and minimums. Inconsistent policies and procedures from store to store.

    Advice to Management

    They call it Human Resources for a reason. Your people make it happen everyday seven days a week.


  9. a good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Signature Furniture full-time

    Pros

    the company was very fair with me as an associate. I understood clearly my job responsibilities.

    Cons

    Retail requires a lot of time and bad hours

    Advice to Management

    keep working on one vision for the company


  10. if it wasn't for the schedule

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Phila, PA
    Current Employee - Sales Consultant in Phila, PA

    I have been working at American Signature Furniture full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great bonus structure set in place for adding warranties to orders.
    I have a great management team at least at my location

    Cons

    Work scheduleis bad if u enjoy going out on the weekends or weekend get aways. and work all holidays except Christmas and easter they now open on thanksgiving evenings til midnight and expect u back at 6 am

    Advice to Management

    consider allowing some to work Monday - friday


  11. There is a small corporate structure for a fairly large private retailer, with great exposure to senior management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Signature Furniture full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You work closely with manager, director and even the executive level with a great work life balance. The office culture is very bright and warm, greatly stressing the importance of a balanced and healthy lifestyle.

    Cons

    There is no bonus structure below the director level with minimal inflation pay increases. The company vision continually is changing making it hard to follow company leadership.

    Advice to Management

    Communication is key to the future success of this company.



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