American Tower Reviews

Updated April 20, 2015
124 reviews filtered by
  • Any Location
  • Any Job Title
3.1
124 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
72 Ratings

Pros
  • There can be a work-life balance, but it is paramount to establish those boundaries early on (in 7 reviews)

  • Company is growing, so it's an interesting time to be a part of it (in 4 reviews)

Cons
  • There is little work-life balance, particularly for contractors (in 4 reviews)

  • Upper management has no respect for employees and the majority of employees think upper management is a joke (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Tower full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Treat employees well, hours are great

    Cons

    Salary is well below par

  2. Rocky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager-Site Acquisition in Kansas City, MO
    Former Employee - Manager-Site Acquisition in Kansas City, MO

    I worked at American Tower

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Well-funded and well-positioned in the tower industry.

    Cons

    Easy to get caught up in politics.

  3. Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - IT Auditor in Woburn, MA
    Former Intern - IT Auditor in Woburn, MA

    I worked at American Tower as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very good pay as an intern
    Open to have their interns continue past the summer
    Overall nice people who would spend time together outside of the office

    Cons

    Very focused on their past experiences in big four accounting firms
    Not a great deal of guidance for those without true auditing background

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Construction Manager in Allentown, PA
    Former Employee - Construction Manager in Allentown, PA

    I worked at American Tower full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good pay, good working conditions as a telecommuter, good, diverse work force. Many talented people work there. Excellent benefits package

    Cons

    The management leaves a little to be desired when it comes to communicating future plans and needs to the field. Line managers were better but because of lack of info from upper management they had limited info. Training for remote employees was not as good as it should have been.

    Advice to Management

    Upper management should strive to be more open about plans and future for all departments and offer more hands on training for remote employees.

  6. Helpful (1)

    Network Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Developemnt
    Former Employee - Network Developemnt

    I worked at American Tower full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits - There are some fantasic people that work for American Tower

    Cons

    Work/ home balance is very poor.

  7. Helpful (1)

    Currently working at American Tower Corp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Tower full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company growing and doing well financially, decent work-life balance, great benefits.

    Cons

    Career path is not always clearly defined.

    Advice to Management

    Encourage new ideas and be more open minded about new ways of accomplishing tasks.

  8. Great company, Great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Specialist
    Former Employee - Project Specialist

    I worked at American Tower full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, Positive culture, Minimal micromanagement, cross functional training, opportunities throughout organization, good benefits

    Cons

    Minimal Transparency with management (regarding company decisions). Pay scale slightly below what would be expected

    Advice to Management

    Be more open with your employees about what's going on in the background.

  9. Helpful (1)

    Middle-management OK, upper-management and HR are ridiculous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Tower full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic business model -- they'll be around for a long time. Stable company in a fast-paced industry.

    My immediate supervisor was great. He was approachable, polite, and got things done. He was easy to work with for scheduling time off and didn't have an issue if we had to leave in the middle of the day to go run a personal errand, as long as we got our time in. In short, he treated his subordinates as humans; it was great to be appreciated.

    Time off: You start at 3 weeks of "flex-time" plus 3 "floating holidays" (due to the "diverse corporate culture and holidays that might not be celebrated in all cultures") so you essentially get 3.5 weeks off. You can borrow up to a week of flex time, but only one week carries over to the next year. After a few years you get a 4th week, and a few more years you get a 5th week off. I think you have to work there for 6 years to get that 5th week and then you've maxed out.

    Health insurance coverage: some of the best out there. When I was last there, it wasn't too expensive for amazing coverage for a family. This was my biggest regret after leaving.

    Pay: I was hourly and got as much overtime as I wanted.

    Cons

    HR is a joke and treats people like little children.

    Upper management is similar; they have silly fantasies of "teams" (even though everyone works quietly in cubes all day). Many of them don't seem to have any function other than micromanaging subordinates with daily Excel spreadsheets of productivity; they track each employee's production every day (at least on my team).

    Sick time is rolled into PTO under the guise of "flex time" so if you're sick for 3 weeks out of the year, you don't get any vacation unless you want to borrow flex time.

    Very flat organization, there's only 5-6 layers of management between the lowest guy and the CEO. Difficult to advance.

    Advice to Management

    Unlimited sick days would be nice and should be apart from vacation time. People shouldn't have to worry about losing vacation time because someone gave the the flu and had to take a lot of time off for that.

    HR should treat employees as adults instead of children. For jobs that have no customer interaction and are 100% internal to the company, and time clocking in and out doesn't matter, the start and ending times of the day should be up to the employees as long as they are getting their work done.

    Let more employees work from home on a regular basis. A large majority of the company can do their jobs remotely but are required to come into the office to satisfy upper management's "team" silliness.

    Allow employees to carry over more than one week of flex time.

  10. Very hospitable atmosphere centered around energetic employees

    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at American Tower as a contractor (More than a year)

    Pros

    Energetic atmosphere that provides an environment that is easy to work in with a great location

    Cons

    The Office layout and spacing in the office does not really promote unity.

  11. Helpful (1)

    They talk a good game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at American Tower

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Salary and bonus were good. Hours weren't too bad. Benefits were reasonable. Boston, Marlboro, and Woburn offices culturally seem like you're working for 3 different companies, however.

    Cons

    Very uneven management team, with too many promoted too early to manager and director level jobs. It really seems like the ship is in need of a few more able captains to keep the crew in order. Boston office culture in particular is very unfriendly.

    Advice to Management

    Really dig into what is going on in your offices, rather than simply patting yourselves on the back for every cell tower purchase you make. Finance group and IT in particular need significant pruning.

Work at American Tower? Share Your Experiences

American Tower

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.