American Tower Reviews

Updated August 26, 2015
125 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
American Tower Chairman, President, and CEO Jim Taiclet Jr.
Jim Taiclet Jr.
75 Ratings

Pros
  • There can be a work-life balance, but it is paramount to establish those boundaries early on (in 7 reviews)

  • Stable company, decent benefits, laid back work environment (in 6 reviews)

Cons
  • Work / life balance is inconsistent (in 4 reviews)

  • Upper management has no respect for employees and the majority of employees think upper management is a joke (in 3 reviews)

More Pros and Cons

125 Employee Reviews

Sort: Popular Rating Date
  1. Successful and stable company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Tower full-time (More than 5 years)

    Pros

    Very successful and stable company that continues to grow. Great benefits and decent compensation.

    Cons

    Not much diversity in senior leadership. Corporate, Tower and International very much have a feel of - three different companies versus one company following consistent processes and guidelines.

    Advice to Management

    Would like to see more invested in employees growth and career progression.


  2. Project Attorney

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growing company, great suburban location, onsite cafe and gym

    Cons

    Low pay with little OT


  3. Deployment Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deployment Manager (Contractor) in Irving, TX
    Former Employee - Deployment Manager (Contractor) in Irving, TX

    I worked at American Tower (Less than a year)

    Pros

    Secure company overall for the tower side of business.

    Cons

    Poor communication to remote offices


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Project Specialist

    • Career Opportunities
    Former Employee - Contractor in Durham, NC
    Former Employee - Contractor in Durham, NC

    I worked at American Tower (More than a year)

    Pros

    Great people to work with.

    Cons

    The contractors are treated differently.


  6. Helpful (1)

    Contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Cool cafeteria, descent hourly rate, nice office, easy job, friendly co-workers, no one really looks over your shoulder, no issues with time off for interviews

    Cons

    Tedious work, not much law don't really know why they ask for JDs, too much traffic if u don't live close by


  7. Helpful (1)

    Sales Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Raleigh, NC
    Former Employee - Sales Engineer in Raleigh, NC
    No opinion of CEO

    I worked at American Tower full-time (More than 3 years)

    Pros

    Quite a bit of autonomy. Stable company.

    Cons

    Minimal work life balance. Internal growth opportunities are minimal.

    Advice to Management

    Pay attention to employees requirements also.


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woburn, MA
    Current Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Tower full-time (More than 3 years)

    Pros

    A fast paced, strong financial company, with a high number of internal promotions occurring every year. Great peers and colleagues, who are honest, ethical and smart!

    Cons

    A byproduct of the growth and patchwork over the years has led to one too many systems. The systems are challenging to navigate for new hires.

    Advice to Management

    Take a look at salaries of some of the more valuable and critical lower level roles - might be time for an adjustment.


  9. Helpful (3)

    Structural Engineer

    Former Employee - Structural Engineer I in Cary, NC
    Former Employee - Structural Engineer I in Cary, NC
    Doesn't Recommend
    Neutral Outlook

    I worked at American Tower full-time (More than a year)

    Pros

    The benefits are nice and most of the employees are genuinely good people. It is a good stepping stone company or beginner job for an engineer.

    Cons

    The longer you stay with the company the more you get funneled into a very small industry where most people know each other and only a few players call the shots. Also your ability to grow as an engineer is limited since you only work on towers and essentially become a tower engineer. Besides that the company still uses a proprietary software to analyze towers which was developed in the 1990s, it's pretty outdated and has many glitches. The engineering department is very automated in the ways that they do things so any ingenuity is smashed since they want all the engineers to do things exactly the same way and there is no incentive to think outside the box. Only a few engineers do real engineering the rest just do data entry. The company values the shareholders first and foremost and the employee comes secondary at best. Most of my time in the company management made the engineers work overtime without pay and when I spoke up about it I was told that everyone else did it so why couldn't I be a "team player." I had a target on my back for questioning the unrealistic goals and overtime requirements, receiving a bad yearly review for it, this from a company that supposedly encourages employees to speak up. They have a productivity tracker that micromanages everything, you are to keep track of every single thing you do and your productivity is determined from this "magical tracker." Instead of feeling like I was working with my coworkers I felt like I was competing against them for a reward that seemed non-existent...

    Advice to Management

    This is not 2009 anymore, the economy is picking up steam and times are changing. Strong leadership embraces change and different ideas, not only "yes men." If you do not have the courage to stand up to the leaders above you when they give you unrealistic goals and expectations do not take it out on the people below you by trying to force them to work overtime without pay. if you do then you are going to have a hard time attracting and keeping top talent. Also do not question why individuals leave bad reviews like this one on an open forum.


  10. Helpful (14)

    Lackluster Company: lacks innovation, etihics and employee value.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Cary, NC
    Current Employee - Anonymous in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Tower full-time

    Pros

    Compensation and benefits is the main objective keeping current employees in their positions. Stocks, bonus, holidays and once you hit 6-years full vacation are the main positives. Usually collaboration amongst your own team mates is positive.

    Cons

    Directors, managers and upper management do not listen to concerns and process improvements that the core groups who majorly contribute to the companies success. The core values the company "exhibits" are of face value only to maintain a corporate structure. Many have witnessed situations where one employee on a team is an issue and causes others to loose privileges and other benefits instead of holding the individual responsible. HR pushes things "under the rug" there are managers and employees who are never held accountable for their actions, lack of contribution, quality work, poor leadership, negativity and rudeness and even retaliation against people who stand up for themselves or try to involve HR over serious issues. Sadly a lot of issues go unreported due to fear of losing your job. The Corporate office in Boston is completely disconnected from other offices, decisions are made involving processes and procedures without cross-functional understanding which severely affect day to day operations. Data quality is extremely poor between the main office and other teams leaving others to "clean up others work" and told "It is easier for you to fix than us" Teams are often "put down" during conference calls by the VPs despite their continued hard work and effort to preserve the data quality and enhance customer experiences with the company. There is little room for advancement and politics are required to move up. Attempts to realign groups have failed, this company is striving for the top position but not realizing the value and commitment of the lower ranks.

    Advice to Management

    Employee surveys and interviews should return, re-evaluate core values and listen to the employees. Management and VPs need to be held accountable for actions and lack of positive leadership. Before changing policies, procedures and roles understand 100% of the positions role and its effects on other teams. Some of the current management positions should be re-evaluated. The workers are what what have made this company a success, there is a reason so many are leaving currently, it is not the employes fighting change and growth it is the management with their uninformed hypotheses about what is best.


  11. Corporate Administration

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ethical leadership, efficiency all around, open-door policy with management, everyone with whom I work is talented. A very positive, honest and transparent, team-oriented culture.

    Cons

    No complaints here/no cons.

    Advice to Management

    None.



Showing 125 of 146 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.