American Traffic Solutions Reviews

Updated September 1, 2015
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2.5
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American Traffic Solutions President James Tuton
James Tuton
33 Ratings

45 Employee Reviews

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  1. Helpful (2)

    Tough place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at American Traffic Solutions full-time (More than 5 years)

    Pros

    Technology, people, great pay - all are at the top of the charts, except for the executives. The people that do the job are amazing!

    Cons

    Poor leadership, no development of people, high turnover at executive level, too reactive. Finance is running the ship now, and that makes it impossible to get the job done.

    Advice to Management

    Develop leadership team, forecast better, recruit better executive leaders


  2. data entry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Traffic Solutions full-time

    Pros

    work was relax, pay was good, benefits were expensive, good hours

    Cons

    To much micro-management, and supervisors not listening to new ideas or suggestions from a former worker who started work back in 2007. Supervisor was just hired for the position in 2014, and I left in 2014.

    Advice to Management

    STOP micro-managing your employees also read these reviews!!! You lost a great hard worker.


  3. Micro-management and disrespect...just unpleasant in general

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proposal Writer in Phoenix, AZ
    Former Employee - Proposal Writer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Traffic Solutions full-time (More than a year)

    Pros

    Very competitive pay; some people can arrange for periodical telecommuting; corporate headquarters had covered parking (not sure if the new corporate headquarters has covered parking or not); some coworkers competent and hard-working, although sycophants out numbered those who really produced

    Cons

    Seemed like all first- and even second-level managers micro-managed and there was no recourse, as HR and higher levels of management would support lower level managers at all costs; lots of people with significant experience, strong work ethics, and healthy enough egos that they didn't feel compelled to act like prima donnas were regularly subjected to the most ludicrous criticism by managers who, in many cases, had very little experience themselves; respect was just not apparent in day-to-day environment (it was whoever wielded the bigger stick or pitched the bigger fit who got their way); pure lip-service to new ideas, suggestions, and feedback; heaven forbid one was foolish enough to be honest in a meeting with any manager, because any sort of complaint would be used against you; one of the worst work experiences of my 30+ years as a professional

    Advice to Management

    Have a real escalation process for individual contributors' complaints; first- and second-level management are entirely too powerful; they hold grudges and fire or run off good employees whether it hurts the company or not; reward applied knowledge, valuable experience, and hard work, not brown-nosing; have a true open door policy so those managers who are worried about their own competence do not hide reality from you


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  5. A lot of work to be considered best places to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at American Traffic Solutions full-time (More than a year)

    Pros

    People are knowledgeable and talented. They work hard and hold themselves and each other accountable for results. Compensation is targeted to match the market.

    Cons

    Core values aren't really part of the culture. Employees are asked to demonstrate these qualities on a daily basis and, for the most part, do. But the same isn't expected of senior leadership. No one wants to do what it would take to really make it among the "Best Places" to work.

    Advice to Management

    Communicate a vision and strategic objectives and break those down so that individual contributors understand how their contributions help the success of the company. Make compensation for various pay ranges visible to all. Create a real technical ladder. Consider changing out some of the more senior leaders - there's a reason that there's a revolving door at ATS in terms of employee retention.


  6. Helpful (1)

    Okay for a starter Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Violation Processor
    Former Employee - Violation Processor
    Doesn't Recommend

    I worked at American Traffic Solutions full-time

    Pros

    Decent pay, unique work, good way to start your career history if young or need to build up.

    Cons

    Micromanagement, bottom line more important than employees, little room for growth, little dignity or respect in how employees are managed/treated, employees are treated like children, employees are invisible

    Advice to Management

    Listen to your employees and treat them with respect, acknowledge that they are adults. Try remembering that they are helping the company, not leaches looking for a handout. Remember that the employees would be loyal if you gave them respect.


  7. Helpful (1)

    Overall good company to work for

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay and benefits Understand work life balance

    Cons

    too politically driven by city counsels agendas


  8. Helpful (2)

    IT Operations

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible Co-workers Direct management (hit and miss)

    Cons

    Poor Pay Poor Benefits Will promote without pay


  9. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Research Analyst in Scottsdale, AZ
    Former Employee - Marketing Research Analyst in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Traffic Solutions full-time (More than 3 years)

    Pros

    Focus on health, to include free yoga classes at lunchtime and after work a few days a week, as well as boot camp, health insurance blood tests and fitness exams/consultations. Boot camp after work seasonally when it's not too warm! Also built a walking track. Aside from inter-office politics (very normal no matter where you work), I loved working in various positions here and found it to be very pleasant. They promote within, and all of the staff were very friendly when I worked there. Security is greatly appreciated - hired guards and mandatory badges to enter doors on all floors make employees feel safe.

    Cons

    Salaries are either on the lower end (about $13/hr), or very high ($100-250,000/yr). If you're in the middle/beginning of your career, you'll max out at about $45K and probably never see more. Top-heavy, and extremely high turnover rate for executive staff, aside from CEO/owner brothers and some key players. **Heard of a high number of layoffs recently that hit mainly lower-level positions (call center and violation processing). These positions were also largely outsourced out of state. Parking (although there is a brand new, huge covered garage) can be a nightmare! Sharing with a top-floor renter with a LOT of employees, it can be hectic and sometimes hard to find a spot, making one late.

    Advice to Management

    Room for advancement was always a concern for me, however within 2 years I did get a great position within, along with great compensation to go with it. However, the structure was such that unless my supervisor left, I would not move ahead in that department.


  10. Project Coordinator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Traffic Solutions full-time

    Pros

    Good Work Hours Good Management Safety Focus Good ETc Good ETc

    Cons

    Low Salary Distance No room for growth Constant Lay Offs Lack of Direction


  11. Helpful (4)

    Disgusted

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    decent pay thats about it !

    Cons

    Micromanaging at it's finest, some of the worst leadership i have ever seen. so many people have come and gone in the few years i have been here. they hire a group of people and within 6 weeks half are gone and within another 6 weeks the rest are usually gone and then another training class arrives to take their place. as far as compensation goes it is a a one time deal meaning you get a decent starting salary but getting a decent raise is nearly impossible. most employees did not even get a raise this year and those who did receive a raise were rewarded with about a 1.5 % increase across the board no matter if you were a stellar employee or one of those who do the minimum just to get by.

    Advice to Management

    this used to be a nice place to work but you obviously do not care about the employees anymore. the revolving door of executives and middle management is a great indication that nobody seems to know what the direction of the company should be. shame on you to the Tuton brothers for allowing your company to end up this way.



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