American University Reviews

Updated June 30, 2015
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3.8
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Recommend to a friend
Approve of CEO
American University President Neil Kerwin
Neil Kerwin
36 Ratings

Pros
  • Work-life balance is generally good, although certain times of the year can be overwhelming (in 14 reviews)

  • Flexible work schedule, much access to continuing education, great benefits (in 17 reviews)

Cons
  • Sometimes the work-life balance can be a challenge depending on your position (in 4 reviews)

  • Parking is expensive, and the university has too strong an orientation toward viewing students as 'customers (in 3 reviews)

More Pros and Cons

100 Employee Reviews

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  1. AU Library is a positive place to work

    Former Employee - Library Course Reserves Assistant in Washington, DC
    Former Employee - Library Course Reserves Assistant in Washington, DC

    I worked at American University

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good teams and support within teams
    Supervisors are responsible and help employees gain as many skills as they can
    Opportunities to work in all departments, not just the one you're hired for

    Cons

    The bureaucracy is a little bit nuts, but this is mostly an issue for the highest-ups in the organization.
    Oodles of panicked students on exam days.

    Advice to Management

    Slightly higher pay would be a godsend for many of your employees! Beyond that, I've no other advice to give.


  2. Adjunct Professor - Design Department

    Former Employee - Adjunct Professor in Washington, DC
    Former Employee - Adjunct Professor in Washington, DC

    I worked at American University (More than 3 years)

    Recommends
    Recommends

    Pros

    Freedom to create a syllabus based on my professional experience as a graphic designer and art director. Allowing me to teach skills relevant to what an employer is seeking in the real world.

    Cons

    I can honestly say there were no cons to the position. The resources and environment were supportive to my teaching style.


  3. Assistant to the Dean

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District of Columbia in Washington, DC
    Current Employee - District of Columbia in Washington, DC

    I have been working at American University full-time (More than a year)

    Recommends
    Recommends

    Pros

    Great retirement matching plan and benefits!

    Cons

    There are sometimes institutional barriers that exist while working at a University.


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  5. People and environment great, pay not so great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Academic Tutor in Washington, DC
    Former Employee - Academic Tutor in Washington, DC

    I worked at American University part-time (More than a year)

    Pros

    Good school, nice employees, socially conscious and smart students

    Cons

    Pays terribly. Too many part-time positions that are not eligible for benefits.

    Advice to Management

    It does not serve your students to have so many part-time employees because it leads to high turnover, meaning less consistency for students and higher recruitment and training costs for you. Be a leader, not a follower, and buck that trend in higher education.


  6. Good and getting better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Washington, DC
    Current Contractor - Contractor in Washington, DC

    I have been working at American University as a contractor (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good worksites. Good people. Contractors are treated like employees.

    Cons

    Decisions sometimes take too long. You don't need a committee to take actions all the time.

    Advice to Management

    Speed up decision making. Keep the committees on the academic side.


  7. Dean

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at American University

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of varied opportunities and a great deal of faculty to work with. The staff at AU employ a great number of Dean's Fellows at the law school from the student population, and it's a great learning experience to work alongside the school's excellent faculty. There's a lot of competition, like all law school jobs, but the staff are knowledgeable, friendly, and eager to help you deal with a lot of the little issues that pop up from time to time. Would definitely recommend.

    Cons

    There's a lot of competition for positions, due to the large, talented student body, so you may end up submitting a lot of applications to a lot of faculty before you find your opportunity.


  8. Good campus to work on...if you choose the right place.

    Former Employee - Production Assistant in Washington, DC
    Former Employee - Production Assistant in Washington, DC

    I worked at American University part-time (More than 3 years)

    Pros

    Flexible schedule: I could adjust my schedule based on classes, take extra shifts if needed, and could easily trade with coworkers

    Cons

    Wages are definitely too low in some student jobs.

    Advice to Management

    None.


  9. The organization is pretty good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Specialist in Washington, DC
    Current Employee - Program Specialist in Washington, DC

    I have been working at American University

    Pros

    Good tuition remission
    Friendly employees
    Easy metro access
    Access to tons of DC area events

    Cons

    Low salary
    Bad communication between departments
    Lack of some resources
    Unclear policies


  10. Good place to work if you are on-campus. good benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Trainer and Consultant in Washington, DC
    Former Employee - Technology Trainer and Consultant in Washington, DC

    I worked at American University

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    nice place to balance work and life

    Cons

    depending on the department it could awesome to terrible

    Advice to Management

    promote people.


  11. Review about Research Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Assistant in Washington, DC
    Former Employee - Research Assistant in Washington, DC

    I worked at American University part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very friendly professor and the time are very flexible. Great to put what you've learnt to real life application

    Cons

    Teammate can be tricky. You don't have a choice. Sometimes it's good, and the others are not. Payment is low.

    Advice to Management

    It's hard to reach them



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