American Valet Reviews

Updated June 28, 2015
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3.2
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Mike Pendergraft
6 Ratings

12 Employee Reviews

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  1. friendly, reasonable and professional company; many women in management;

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at American Valet part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good training; good focus on customer service and care; job growth opportunities

    Cons

    relatively low starting pay; routine of valet services/shuttle driving requires great focus & attention and can be stressful - especially in extremes of weather temperatures and changing driving conditions - from street traffic to pedestrians

    Advice to Management

    develop a living wage as entry level and the high turnover rate would drop and customer care and vehicle safety would have greater motivation basis


  2. Easy work, good pay for what you do, but poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Phoenix, AZ
    Former Employee - Valet in Phoenix, AZ

    I worked at American Valet part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible shifts, mostly paid in cash tips
    Friendly Corporate Atmosphere
    Very Professional

    Cons

    Poor management, often ignoring schedules and playing favorites with the best accounts.
    Also saw stealing from the group shared tips, often happened.


  3. Worked as an Account Manager at a hospital location. I was terminated, without warning, for violating the uniform policy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Phoenix, AZ
    Former Employee - Account Manager in Phoenix, AZ

    I worked at American Valet full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I got to drive some really cool cars, and sometimes made good tips

    Cons

    Management plays favorites and places inexperienced valets in the most important locations without any rhyme or reason. No such thing as seniority or location preference...they either like you or they don't. You can be fired without warning at any time, so watch your back. Corporate is clueless when an Account Manager is incompetent, or has a bad attitude. .

    Advice to Management

    A manager rating system would be a crucial first step. This will allow valets to have a voice. Issues need to be brought to the attention of corporate much faster and would be addressed quickly and appropriately if they implemented such a protocol


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  5. Lots of Exercise! Great Coworkers!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Phoenix, AZ
    Former Employee - Valet in Phoenix, AZ

    I worked at American Valet full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with are the best part of the job. You'll get plenty of exercise. The company also offers paid management training to any employ interested. If you need extra hours, the are almost always looking for valets for private events. You can make well over $100 in tips some nights--working just a few hours--if you are willing to hustle.

    Cons

    Very little career opportunities. It can be near to impossible to switch to another account if you are assigned a bad one. The company also tries to keep most of the employees below 35 hours a week so they don't have to provide benefits--needless to say a lot of the employees don't stay with the company very long.

    Advice to Management

    Be willing to provide some benefits or better compensation if you want to keep your good employees.


  6. Great company to work for when looking for temporary and flexible employment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet Manager in Phoenix, AZ
    Former Employee - Valet Manager in Phoenix, AZ

    I worked at American Valet part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work-life balance was the biggest perk at American Valet. If you work hard you are able to pick and choose when you can and will work. Managers are all very understanding of college and school loads, as well as other jobs. You will not be expected to work when sick and when you have family issues going on.

    Cons

    Other employees the company hires can be poor. This sometimes causes extra work on the achievers at certain events, even though everyone splits the tip pool evenly. Moving up can be hard sometimes as well. Sometimes managers do not take advise when they should.

    Advice to Management

    Continue to promote your high achievers. Watch for the rising stars and encourage them to stay by assigning them to high profile events. Keep your A team together to help with events, and try and train managers to consider the advise of veteran employees.


  7. Flexible job if your balancing school work or another part-time job

    Current Employee - Private Party Valet in Phoenix, AZ
    Current Employee - Private Party Valet in Phoenix, AZ

    I have been working at American Valet part-time

    Neutral Outlook
    Neutral Outlook

    Pros

    Flexible with your hours and schedule, if the host decides not to allow their guests to tip you then American Valet will add $40 gratuity on your check. There are always opportunities to fill in for extra hours.

    Cons

    If you don't work at a permanent location and are a private party valet like I am, you never know when you will be working next.


  8. Great small business, continues to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at American Valet full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They promote from within, cash tips, flexible scheduling, fun work environment.

    Cons

    Not super busy during summer.


  9. GREAT COMPANY!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet/Manager in Phoenix, AZ
    Current Employee - Valet/Manager in Phoenix, AZ

    I have been working at American Valet part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible schedule, perfect for someone who wants a second job or some income while attending school. Great starter job to gain experience for future professions (management, and clerical responsibilities). Company has a lot of potential, and there's plenty of room for growth. Most small companies have potential if there's limited opportunity. This one is definitely one to follow if you know how to help an organization grow.

    Cons

    Entry salary is lower than market average. However, some accounts to pay very well and others, well it's definitely better than flipping burgers and help most college students who want some pocket change to get through their curriculum.

    Advice to Management

    Management at this organization is great. Professional personnel who truly see the potential in the company and have bought into the success it can bring. Just a matter of brainstorming ideas, implementing them, seeing how they work, keeping the good and out with the bad.


  10. Helpful (1)

    Terrible company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Phoenix, AZ
    Former Employee - Valet in Phoenix, AZ

    I worked at American Valet part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Majority of income comes from customers through tips pay is absurd less than minimum wage

    Cons

    No breaks for lunch/dinner, shifts exceeding 9 hours on a regular basis, over time discouraged

    Advice to Management

    Take better care of hard working employees


  11. joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet in Phoenix, AZ
    Current Employee - Valet in Phoenix, AZ

    I have been working at American Valet full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    i made aout 12 dollars an hour for an entry level job. other than that none.

    Cons

    I have been in the industry for years and picked this job up for a second job. Hiring process was a nighmare, very little comunication. No one returns phones calls, forget about getting ahold of any managers. Moving to better accounts seems impossible regaurdless of performance, like someone also stated on here, you need to be part of the 'good ol boys club'. My exceedingly hard work was unappreciated at a bad account. And their bad accounts are truly BAD



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