American Water
3.1 of 5 72 reviews
www.amwater.com Voorhees, NJ 5000+ Employees

American Water Reviews

Updated Jul 4, 2014
All Employees Current Employees Only

3.1 72 reviews

                             

75% Approve of the CEO

American Water CEO Susan Story

Susan Story

(4 ratings)

53% of employees recommend this company to a friend
72 Employee Reviews
in

Review Highlights

Pros:
  • "They have pretty good benefits and if you are into brown nosing and cloaking the truth, you will go far"
    in 10 reviews
  • "Good coworkers, good culture, good work/life balance"
    in 3 reviews
Cons:
  • "Limited advancement opportunities and no investment in modern technology"
    in 4 reviews
  • "I have nothing negative to say about my experience with them"
    in 3 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Career Opportunities
           
    • Disapproves of CEO

     

    Pipeline contracts, Inventory, Backflow Specialist

    Administrative Bid Coordinator (Current Employee)
    Wilkes-Barre, PA

    ProsGreat pay, mostly good people

    ConsRather not say, depends on your position

    Advice to Senior ManagementMust have knowledge in water and waste water and regulatory compliancy.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Good Company long time employee

    Anonymous Employee (Former Employee)

    ProsBalance really enjoyed working here

    ConsLot of change dealt with it well

    Advice to Senior ManagementKeep the course

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

     

    field resources coordinator

    Field Resources Coordinator (Current Employee)
    Lexington-Fayette, KY

    ProsWork life balance, hours, benefits and work
    environment.

    Consjob security, company president, corporate financial decisions.

    Advice to Senior ManagementDo a better job considering the costs to the company and the effects on employees when making major changes. i.e opening,. closing and moving offices.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Good place to work, but ...

    Anonymous Employee (Former Employee)

    ProsThe salaries and benefits are comparable, if not slightly superior, to other utility companies that are privately owned. There is a culture that encourages and gives access to further education in the field. The higher-ups in the organization are reachable and encourage feedback even at the lowest levels.

    ConsMany programs are instituted before proper beta testing is completed and the effects on the lower workforce is taken into account. While there is talk about adopting best practices within the company, there is often more homogenization of processes without seeing if a new procedure truly can benefit the company more. When there is a structural reorganization that requires sizable layoffs, often too many jobs are cut and the remaining employees are expected to pick up the slack until the company rightsizes again.

    Advice to Senior ManagementWhen introducing a new system-wide computer program, there needs to be more user documentation made available and more "super-users" to be trained at a district level.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    I enjoyed the people that I worked with and enjoyed the self-directed atmosphere.

    Field Resources Coordinator (Current Employee)
    Lexington-Fayette, KY

    ProsBenefits are amazing and above many other organizations

    ConsUntimely reorganization was detrimental to departments and selection processes for remaining centers was not thought through completely.

    Advice to Senior ManagementHandle out placement process with more sensitivity

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Great Company to work for, but reorganizes too much

    Anonymous Employee (Current Employee)

    ProsPay, Benefits, Culture, Career Opportunity if willing to relocate (often)

    ConsStress, job security, disconnect between corporate leadership and state leadership

    Advice to Senior ManagementSenior Management should engage employee's in discussions about how best meet business needs. Most decisions are made by executive leadership and then handed down.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
           
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    Great people, slow pace.

    Senior Java Developer (Current Employee)

    ProsGreat People, Great Benefits. The 401k is to die for.

    ConsNothing moves fast. The change management is way over kill.

    Advice to Senior ManagementStreamline change management. You are wasting money.

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    • No Opinion of CEO

     

    American Water is innovative in obtaining government contracts with military facilities

    Financial Analyst (Consulting) (Current Employee)

    ProsExcellent across the board communication as to where the company is headed.
    Great moral within the organization
    Always looking for ways to improve a process
    Conscientious to employees needs outside of work

    ConsMost employees are contract.
    Never know when a contract will be over

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    • Comp & Benefits
           
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    • Disapproves of CEO

     

    It was a learning experience.

    Office Intern (Former Employee)

    ProsBig offices, lots of help, lots of work

    Consdisorganized, favoritism, sometimes people think they are better than everyone else

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    • No Opinion of CEO

     

    Overall, a good company to work for

    Anonymous Employee (Former Employee)

    Proshealth insurance, pension, stock options, vacation time, management was respectful and professional

    Consvery corporate environment, pay could be better

    Yes, I would recommend this company to a friend

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American Water – Why Work for Us?

About Us In a world where everything we touch frequently changes, water is our constant. We’ve never stopped needing it to drink, to cook, to clean, to live. We’ll always need it for sanitation, for fire protection, for… Full Overview

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